Servis Apartment di Perbandaran Heemskerk

"Terrible experience and no hot water!! There was no hot water from the first night and continuing into the next day. This meant the apartment was not usable as intended. I had to wash using cold water in the sink and rely on wet wipes, which is not acceptable for paid accommodation. What made this worse was how it was handled. Compensation was initially offered at 15%, then increased to 30%, then 50% with a voucher, before later being reduced back to 15%. This inconsistency did not reflect the...

"Alles war super, zu empfehlen 👍"

"I had a really disappointing experience with this hotel. I specifically requested a baby crib twice before arrival and was assured it would be ready in the room. When we got there, there was a crib—but no mattress. The crib literally had a metal bar at the bottom, making it completely unsafe and unusable for a baby to sleep in. I reached out to the hotel multiple times for help, but only received automated responses saying they would notify the hotel. No one ever followed up or fixed the...

"Great communication and good room but window hinge was broken and the small gap made the room quite cold. Otherwise it was really good. "

"Clean room, staff amazing, the view was amazing "

"Fantastic place to stay. Would return here "

"An average stay experience!"

"We really enjoyed staying here, it had great amenities, good location and good value. We loved the view and quiet neighborhood. The few critiques I would mention are that the room does not have a microwave, so it’s hard to heat up leftovers. Also, we had the 4 person family suite on the fourth floor. This suite would not be a good place for groups with small children or a senior because while you can go up to the third floor using the elevator, the final stretch from the third to the fourth...

"Unless you are prepared to use your phone for everything, this is a contactless property, and at times that was frustrating. Also, our room was not ready at 3:00 check-in time, when we flew in early and had already waited 6 hours. Not only was the room not ready, it wasn’t properly cleaned. Garbage can was full in the bathroom. Body wash bottle was empty. Be aware the property is on the east side, so you will need to catch a bus to the train station area. Bus stop however is very close to the...

"Room was unbearably hot on the first day. Someone left the thermometer on 30C... It took the whole night & following day to cool down as it was a top floor (3rd Fl) apartment and being under the eaves the heat was trapped. The only ventilation was a velux window in the sitting room. There was no way to ventilate the bedroom, which was steaming hot. All the windows in the bedroom were locked by the hotel. The coffee machine was broken. Expedia website says: "Exceptional service &...