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Reviews of Hotel Le Grande - Mumbai International Airport

3 out of 5
Hotel Le Grande - Mumbai International Airport
Near Bombay Cambridge School, Off Sahar Road, JB Nagar Andheri E., Mumbai, Maharashtra

Reviews

6.6
Rating 10 - Excellent. 12 out of 82 reviews" "
Rating 8 - Good. 28 out of 82 reviews" "
Rating 6 - Okay. 21 out of 82 reviews" "
Rating 4 - Poor. 14 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

JAY

Stayed 2 nights in Jan 2024
Response from Oscar Pereira on 19 Feb 2024
Dear Guest,Thank you so much for taking the time to review our property.We truly appreciate the time that you took to write this detailed review! We are so happy to hear that you had such a pleasant experience and noticed our extra efforts. We hope to welcome you back to the hotel soon.With kind regards,Team Hotel Le Grande

6/10 Okay

ABHIJIT

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

tsukasa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommendation
I don’t recommend this hotel. Price is high but service is nothing.food is so poor. Room is noisy.
Stayed 1 night in Sep 2023

6/10 Okay

Rhiannon, West End

Liked: Staff & service
Disliked: Property conditions & facilities
There was renovations happening in the room right next door and they were drilling and hammering. The staff were lovely but the hotel is not what it appeared to be on your website. Lucky I was only needing it for the day to get some sleep from a layover but still don’t put guests in a room that is being renovated and won’t be able to sleep.
Stayed 1 night in Aug 2023

6/10 Okay

Frank

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Muriel

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Dec 2022

10/10 Excellent

Ameya

Stayed 1 night in Oct 2022

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Deluxe room is really Economy
We booked a deluxe room, deluxe means superior. They also have executive and superior ( not deluxe!) rooms. I would rate the room we had as economy. Small room with small window with view of building wall, holes in sheet, shower head with extremely low water pressure and luke warm water. Most times I book with Hotels.com the room is not good!
Stayed 2 nights in Aug 2022

10/10 Excellent

sabu

Stayed 3 nights in Jul 2022

10/10 Excellent

Gunjan

Stayed 1 night in May 2022

2/10 Terrible

Bijay

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

4/10 Poor

Dipalee

Disliked: Property conditions & facilities
I had booked 2 single bed but they gave room with single double bed. This is very bad thing. Actual rooms are no where to rooms picture shown on website. Rooms are very small and pictures uploaded on site are very different than actual rooms. I did not like this. I am very much disappointed with this hotel.
Stayed 1 night in Mar 2022

8/10 Good

Rowena

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020
Response from Abdul on 8 Mar 2021
Dear Guest, Greetings from Hotel Le Grande ! We thank you for your patronage and look forward to welcoming you at Hotel Le Grande soon!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and very comfortable for Airport Layover
Very comfortable bed and fantastic shower! Overall very clean, helpful staff, very close to the airport & in a nice neighborhood even for some last minute shopping. My future place to stay when looking for something with short distance to BOM....
Stayed 1 night in Mar 2020
Response from Abdul on 8 Mar 2021
Dear Guest, Greetings from Hotel Le Grande ! We thank you for your patronage and look forward to welcoming you at Hotel Le Grande soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok for a short business trip
Stay was good, requested for hot water for drinking but was not provided. Morning the floor was smelling with liquor and cigrate, think many bachelors were staying as group.
Stayed 1 night in Feb 2020
Response from Abdul on 8 Mar 2021
Dear Guest, Greetings from Hotel Le Grande ! We thank you for your patronage and look forward to welcoming you at Hotel Le Grande soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 24/7 room service. Clean and modern bathroom Near to airport
Stayed 1 night in Jan 2020
Response from Hotel Manager on 2 Feb 2020
Dear Guest, Greetings from The Le Grande ! We are glad to read your appreciative comments and the same has been shared with the entire team, We thank you for your patronage and look forward to welcoming you at The Le Grande soon! Warm regards Management

6/10 Okay

Philip

Liked: Staff & service
The hotel was basic and cud not get television to work. I arrived at 0200 in morning an was jet lagged and could not sleep. Can't blame the hotel for that. I changed the day after.
Stayed 1 night in Nov 2019
Response from Management on 29 Nov 2019
Dear Guest, Thank you for the review and sorry for the problem faced during the stay in our hotel the problem would be taken care off, hope to see you soon again. Warm regards, Management

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from Hotel Manager on 18 Nov 2019
Dear Guest, Greetings from The Le Grande ! We thank you for your patronage and look forward to welcoming you at The Le Grande soon!

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean and staff were very friendly and helpful
Stayed 4 nights in Oct 2019
Response from Hotel Manager on 18 Nov 2019
Dear Guest, Greetings from The Le Grande ! We thank you for your patronage and look forward to welcoming you at The Le Grande soon!

8/10 Good

Sumit

Liked: Cleanliness, staff & service, room comfort
no frills hotel
okay for a two night stay .. most of the rooms are very small.. try taking rooms on 4th or 5th floor
Stayed 1 night in Sep 2019
Response from Hotel Manager on 18 Nov 2019
Dear Guest, Greetings from The Le Grande ! We thank you for your patronage and look forward to welcoming you at The Le Grande soon!

10/10 Excellent

Rabindra nath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay.
I am happy with my stay.
Stayed 1 night in Jul 2019
Response from Management on 2 Sept 2019
Greetings from Hotel LeGrande! Thank you for your review hope to see you soon...

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Praveen

Liked: Staff & service
Decent hotel near domestic airport
Hotel is situated at inside road not on main road, condition of hotel is above average, rooms are above average and not Morden designed. Bathroom condition is below average. Food is good, one can opt for the hotel if looking for above average stay near airport.
Stayed 1 night in Apr 2019

10/10 Excellent

BHAVESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and close to airport. The hotel is neat and clean and prompt service,
Stayed 4 nights in Feb 2019

4/10 Poor

lylian

Disliked: Property conditions & facilities
Some gave 6 points to this hotel, i cannot even give 4. No rest possible, noise and noise. Doors banguing everything 2 minutes, people talking loud, street noise. Insulation=0. Bathroom is not to international standarts for sure.
Stayed 1 night in Dec 2018

8/10 Good

Unni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Clean Hotel with friendly staff
A really good option for a short stay in Mumbai. Nice Clean Hotel with friendly staff. Location is not the greatest but proximity to the International Airport makes this a good option
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A night stay is good hotel next to Mumbai airport
The hotel is located near the airport and the staff is very very helpful with the check in formalities, breakfast is ok ok, a good hotel if u are looking for a transit stay in Mumbai;
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018

4/10 Poor

kushal

Pathetic stay
Stay was not comfortable at all. There was maintenance work going on just outside of my room so they were using drills and I was not able to relax even for a minute. They were having some marriage function going on so all ceremonies were also happening in corridor and it was making difficult to even walk.
Stayed 1 night in Sep 2018

10/10 Excellent

Ishana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2017

6/10 Okay

Saurabh, Indore

Ok hotel with airport drop and pickup
The hotel provides pickup and drop to the airports. Rooms are clean, although some facilities are not upto the mark.

8/10 Good

Rajat, London, UK

Liked: Cleanliness, staff & service, room comfort
Good hotel for a business trip
I was in Mumbai for a short business trip, the hotel pickup was quick and even quicker check-in. Very good hotel for a business trip. The first room was a bit small, hence the hotel staff shifted me to a bigger room even without asking. I will think about it for my next trip.

8/10 Good

Shashank

Liked: Cleanliness, staff & service, room comfort
Good for transit.
Used it for a transit one night stopover between flights. The location is little off but hotel's pickup/ drop facility to airport compensates for that. Good option for transit.

8/10 Good

aparich, NL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget price, Premium satisfaction
Pleasant stay for few hours, (12 noon till 2 AM.) When we are polite, smiling and firm assertive, lot of things can get done locally. Good to know higher management individuals names, and if you can communicate with them will make you understand Hotel culture better. Then the things goes more easy.. :-)) smile

8/10 Good

ERIKA N.

Liked: Cleanliness, staff & service, room comfort
Good hotel, location not so much
I love the fact that they offer a free airport shuttle. If you need to rest for a day, it is a great deal! The room was very clean. The only issue is that it is a bit confusing to get there when you are on your own.

6/10 Okay

MinScheer, Kathmandu, Nepal

Liked: Staff & service
Disliked: Room comfort
Room infested with mosquitos
The airport pick-up was very timely, staff very nice and friendly. BUT when we woke at 4:00 am to catch our next flight we realized we were nearly eaten alive by the mosquitos in the room. We had not noticed the mosquitos before going to sleep. My daughter and I have over 100 mosquito bites. This rating would have been much better, but we can't deal with all the mosquitos. We've cancelled our booking for the return trip.

4/10 Poor

Mart, Tallinn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the low price
This is really nothing like the photos (maybe except the reception desk). Our room was quite musty. A/C made a lound noise so it wasn't possible to sleep without earplugs. Also there were some electric cables hanging down from the ceiling. Breakfast was just... it was a joke. I sent an e-mail requesting airport pickup and after a week without a response I sent it again and 5 days after that received a laconic ok.

4/10 Poor

Narasimhan, Bangalore

Disliked: Staff & service, property conditions & facilities, room comfort
An average Hotel with pleasant staff
The stay was uneventful. The geyser was non-operative and got corrected only after complaint. Most of the light connections were dismantled (over the dressing mirror and over the bathroom mirror). The free breakfast just ordinary with hardly any choices. However, on the plus side, we found the staff co-operative, accommodative and pleasant.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel Le Grande Mosquitos!
Stayed there for a night before catching international flight. Bathroom was full of Mosquitoes. No toothpaste was provided unless asked.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Small room. Cramped toilet. Dirty Glasses. Noisy surroundings. Wifi does not work most of the times. Given in rations of 4 hours everytime. Rude staff. And the funny thing is it is a hostel - Your relative cannot come and visit you in your room. You have to come down talk to them and send them off.

8/10 Good

yousaf

Disliked: Room comfort

8/10 Good

Hadyn, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel for the price
This was a very acceptable hotel for the price, clean and fairly quiet with all the basic essentials and ac. The location wasn't the best for the evenings, but it is ideally located near the airport.

4/10 Poor

Annic, Johannesburg RSA

Disliked: Property conditions & facilities, room comfort
Disappointed
We stayed for 2 nights - 1 on our way inti India and another before leaving. The 1st night we had a very small room and tiny, wet bathroom. However the beds were comfortable and the staff friendly and helpful. On the 2nd night we arrived very late after a long drive and were allocated a much bigger room. This was far more spacious with a much bigger bathroom. However, the room smelt of smoke and when we asked for a change, we were told that the smell would go away if we opened the windows. This we did, but due to the heat, we had to closed them quite soon . We were exhausted and switched on the aircon. This was leaking water and did not work properly. We were too tired to call anyone. The outside of the hotel needs attention - not a great first impression.

6/10 Okay

Novice_to_India, South Africa

Liked: Staff & service
Comfy bed near airpor
The Hotel is close to the airport which is very convenient. They also have a free airport transfer service. Don't expect anything fancy. Rooms are not the same quality as in Europe or South Africa. The beds were very comfortable. Room 209's aircon (A/C) was very noisy. Breakfast was traditional Indian and we enjoyed it very much. The outside needs some maintenance, as we were very worried when the car dropped us off at the entrance - we thought it was a dump, but after going inside, were were pleasantly surprised. The bathrooms are very small, but sufficient. Make sure about which type of room you book and that it is not facing the street. It is customary to tip the porter 20rs per bag...they linger if you don't.

8/10 Good

Ansuman, Bangalore

Liked: Cleanliness, property conditions & facilities
Overall Satisfactory
I booked the room for my parents for an overnight stay. They felt the cleanliness and the overall ambiance of the room and the hotel was pretty much satisfactory. The hotel staff were good and courteous. Also the hotel provided complimentary taxi service to and from the airport.

4/10 Poor

contributor, london

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap option next to airport
Set your expectations in line with price paid. Budget hotel, clean overall, simple breakfast. Suspect that a few bedbugs were in my bed though as there was blood stains were my legs rested during the night and I had absolutely no injury...

6/10 Okay

Dr D K mehta, Baroda

Liked: Cleanliness, staff & service, room comfort
Nice Budget Hotel for short stay
Value for Money

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities