Hotel Carlton Hotel Collection di Muiden

"The stay was relatively nice but for my two night stay, my bathtub was not cleaned after our first night. I let the front desk staff know at checkout and their response was just "Okay." no apology or request for how they could compensate me for the inconvenience. The pictures for the spa on the website showed people in robes, but no robes are provided, neither were towels. I think the expectation was that we use the towels from our room. The staff were quite friendly at check-in."

"Great location between the center of town and the some of the more neighborhood restaurants and shopping areas. The staff are extremely helpful. We very much enjoyed the "all inclusive" nature of the hotel meaning that all of the drinks in the room and bar are included as well as nightly cheese and crackers. The room is a bit pricey but I found that this is consistent with most of the other nice hotels in Amsterdam. I would definitly stay here next time visiting Amsterdam."