Hotel Dekat Muddy Creek Preserve

"Great"

"I booked at this hotel to visit my best friend, I am coming from out of state( Michigan) so reading that the hotel has a hot tub sold me over the other hotels in the area. When we arrived late at night the staff at that time was really friendly and did a great job giving us information. We settled in for the night, and noticed that the cable to the tv that lets you watch tv was broken so we just went to bed. The next day, the thought of letting someone know didn’t cross our minds because we had...

"DISAPPOINTED. I made my reservation through hotels.com, paid for the reservation, received a confirmation number, and receive the receipt of payment for the room. When I arrived at the hotel they had no record of my reservation. I attempted the contact hotels.com directly through your AI assistant, and receive no response. I was then forced to pay again for the room directly to the hotel. I find this to be completely unacceptable and expect someone to contact me directly to resolve this...

"Good breakfast"

"The room and hallway smelled bad enough to cause headaches and I had to keep my window open for ventilation. The shower was slow to drain and I was standing in a constant couple inches of water while showering. The corner piece(plastic guard) was laying along the edge of the wall on the floor and the corner unpainted, gapped drywall was exposed. Otherwise it was clean."

"Stayed for two nights never got room cleaned or towels refreshed. Pool was cold, was supposed to have hot tub, but didn’t. Was supposed to have free WiFi, but didn’t unless you sign up for membership. Was supposed to have breakfast but didn’t. Unless you buy breakfast in the connected restaurant. Toilet hadn’t been cleaned for a while had stains in the side. Towels were stingy. Very loud!! Could hear everything around you, above you, in next door rooms and hallway. Was an annoying knocking sound...

"helpful staff, good location, clean and comfortable"

"Room was clean, the staff were friendly and the breakfast was good! We were downstairs by the door and it wasn’t too loud "

"Carpet was stained and frayed esges. Shower drain very slow."

"Yes"

"Room was clean and comfy. Pool was WARM. Hot tub was HOT. Breakfast was normal. We would stay here again. "

"Great property, next to restaurants and access to the highway. "

"Very noisy HVAC"

"This is the 2nd time i have stayed at this location. Everything was perfect."

"Clean"

"Easy parking and right across the street from the arena. Great affordable stay. "