Best Western Mountain States hotels

"Hotel phone in our room not working.Squeaky doors in bathroom. "

"The staff seemed slightly overwhelmed at the front desk every time we needed anything (and there was never anybody at the concierge desk), but when we checked. in, there was an obvious ploy to get us to upgrade to a more expensive room than the one we booked- saying thy didn't have any more non- smoking King rooms available, but thy could either put us in a smoking room with two queen beds or we could upgrade. When I asked to speak to a manager , the room we reserved was suddenly available. C'mon. It made a shady first impression. "

"Great place to stay! "

"I checked into this hotel/resort April 23 got to my room sitting on the bed I started itching from something biting me on the bed I called downstairs to housekeeping housekeeping showed up to the door with two blankets, pass them to me and said that I can put them on the bed. No, this is not my job you can come in to put them on the bed, it’s what I said to him he sent someone else there to change the beds in the room. The rooms were old very old towels of brown from not being washed properly thank goodness I had my own. The water in the shower. Did not get hot next I start feeling really lightheaded and dizzy My best friend had the same symptoms, lightheadedness, and dizziness. I immediately called downstairs. Ask if they have a carbon monoxide detector room 3712 I was told that no, they don’t I was moved to a different one thank goodness I took fast action with that situation because that could have turned out of different way. No one from management never apologize for the inconvenience you may want to think twice before you book this place."

"first time in vegas, great stay"

"Average stay at a casino. We wished there was more room service food options. "

"We had a wonderful experience, though I wish there were more breakfast options for early risers"

"Room was clean and spacious. No coffee in the room but there is a couch and bathtub separate from the shower, 2 sinks in the bathroom and giant closet in the bedroom. Great space for the price"

"Leo a security guard at the pool was threatening and a bully! The pool was heavily guarded and open to the public. If your staying at hotel do not expect a seat at the pool no umbrellas and called down for 2 days trying to get towels for room and garbage emptied. I finally did it myself."