Mount Vernon hotels from RM280

"It was great!"

"Room was quiet and clean. Only issue was the bed runner/scarf smelled so bad, like body oder and had stains. Not sure those are ever washed. But everything else was fine and breakfast wasnt bad. "

"The room was clean, the staff were very helpful. "

"Friendly staff. Clean rooms. Used the shuttle to and from the airport. Easy and On time"

"Clean room. Quiet building. Great breakfast."

"Friendly staff and a safe place to stay. Close to conveniences also without being in a busy area."

"Clean room, staff was very helpful."

"Room was clean and staff was nice. "

"The staff demeanor was terrible. While the room itself looked nice, there were several issues. There was only one mirror in the entire room (in the bathroom), the refrigerator wasn’t even turned on, and the TV kept glitching all night — turning off and on repeatedly.To make matters worse, I accidentally locked my key in the room when I stepped out with just my purse and had to go back for my phone. When I returned to the front desk, despite having verification and proof that everything was in my room, the staff member still charged me $10 for a replacement key. The lack of understanding and customer service was very disappointing. Hopefully in the future, the staff can get on one accord and choose people over policy. I understand that policies have to be in place, but customer service should matter more than anything.Overall, the experience did not match the standard I expected."