Front of property – evening/night

Reviews of Motel Mount Gambier

3 out of 5
Motel Mount Gambier
115 Penola Road, Mount Gambier, SA

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 400 reviews" "
Rating 8 - Good. 164 out of 400 reviews" "
Rating 6 - Okay. 98 out of 400 reviews" "
Rating 4 - Poor. 35 out of 400 reviews" "
Rating 2 - Terrible. 10 out of 400 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gill

Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Ed

Travelled with partner
Liked: Staff & service, amenities
Thin walls and busy road made noise a nuisance but the the bed was comfortable and the cost reasonable.
Stayed 1 night in Apr 2024

8/10 Good

Charlie, Oaklands Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property we would defiantly stay there again when I’m torn next.
Stayed 1 night in Apr 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the city
Stayed 2 nights in Mar 2024

10/10 Excellent

robert

All good perfect for one night
Stayed 1 night in Mar 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was out the front, there was a lot of traffic noise from the highway all night. The front rooms could either have double glazing or used for other purposes
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I didnt like when asked not to make bed for second day someone came in to makeup bed There was not sign for door
Stayed 2 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

LORRAINE

Travelled with partner
Disliked: Property conditions & facilities
The staff member at the check in counter ignored us as his phone call was more important than acknowledging our presence or making us welcome in any way. The area around the entrance had not been swept clean. We could hear the conversation of the men in the next room quite clearly. We were in room two, and the room badly needed renovation.
Stayed 1 night in Jan 2024

6/10 Okay

Frank

Stayed 1 night in Jan 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean basic motel. Rooms are good a bit dated but good 👍
Stayed 3 nights in Jan 2024

4/10 Poor

Lynette

Stayed 2 nights in Jan 2024

8/10 Good

Graham

Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from shops and a few minutes into town. Clean and sturdy

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Kerry

Travelled with family, Travelled with partner
It needs an update very old but clean not inviting to go in the pool
Stayed 5 nights in Dec 2023

8/10 Good

Luigi

Travelled with partner
Stayed 2 nights in Jan 2024

2/10 Terrible

Leanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgraceful. Do not stay here. The rooms are so very very outdated. Back to 1970-1980's. The staff are rude and when we asked them not to enter our room when we were not there, they did so anyway. (We have proof of this on the SECOND time it happend after already telling them not to go in our room. We had purposelt left the TV on while we went out for a couple hours.. and it was turned off when we returned. Proof our room was entered AGAIN after asking not to, so this cannot be disputed). Also, the noisiest place to stay. Big bins near the pool look like they had not been emptied for months. Bags of rubbish all over the ground as it was overflowing so much. DO not recommend and will never return to this motel. Not worth the money either. **Update** (1) Owner replied to above review on Google. It proved our statement to their rudeness. (2)With regards to us not wanting our room made up. That is what the DO NOT DISTURB sign is for which we put up every day. And we did come into the office with this matter yet you blatantly disregarded it and you were extremely rude. (3)With regards to your next point about the bins. You would know this is a busy period from previous years and should have arranged something for this. (4)And with regards to wanting 5 star accommodation. No you are incorrect, however something in this century would be nice. I hope no one ever stays here again unless changes are made to their attitude and premises are brought into the 21st Century
Stayed 3 nights in Dec 2023

8/10 Good

Raymond

Stayed 1 night in Dec 2023

10/10 Excellent

Heinz Guenter

Liked: Staff & service, property conditions & facilities
To
Stayed 1 night in Dec 2023

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for touring atea
Stayed 1 night in Dec 2023

6/10 Okay

Steve

Stayed 1 night in Dec 2023

6/10 Okay

Garry

Travelled with group
Liked: Cleanliness
Bed was surprisingly very good.
Stayed 5 nights in Nov 2023

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly enough and they had a wheelchair accessible room fit for service which is beside the main road, so a bit noisy. Buildings are dated so don’t expect first class!
Stayed 2 nights in Nov 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, plenty of hot water, good lighting, friendly staff, excellent amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great property, very clean just a little dated with sad looking old furniture that had seen better days
Stayed 3 nights in Oct 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Oct 2023

6/10 Okay

Sharron

Travelled with partner
Liked: Cleanliness
Needed updating.
Stayed 1 night in Oct 2023

10/10 Excellent

Ganesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and very helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Travelled with family
This motel requires a total update very old style decor and fixtures
Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Stayed 1 night in Oct 2023

8/10 Good

Dianne

Stayed 1 night in Oct 2023

6/10 Okay

Krystyn

Disliked: Amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2023

8/10 Good

Kurt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money it was total fine
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very reasonably priced. Clean. Comfortable beds. Easy to check in. Reverse cycle air con was great, as was the shower. Will definitely stay there again
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Stayed 1 night in Aug 2023

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, safe and comfortable place for one night stay. Would stay again.
Stayed 1 night in Aug 2023

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Blocked in by a truck and had a very early morning flight.
Stayed 1 night in Aug 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people. Safe and quiet. I left forgot some of my things in the room, rang them and they will hold them for me until i can pick them up on my next visit to Mt Gambier, towards the end of the month.
Stayed 1 night in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy place to stay
Stayed 2 nights in Jul 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large, linen was clean and crisp and we were able to have our dog with us.
Stayed 1 night in Jul 2023

10/10 Excellent

Lavinia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with location, very cheap and great place for a short stay or stop over. I booked a family room of 6 and it’s amazing, spacious and big enough to accommodate all of us.
Stayed 1 night in Jul 2023

2/10 Terrible

David

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was run down and l dont know why it was in the top ten. Dont waste your time stay here.
Stayed 1 night in Jul 2023

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Very convenient and affordable - thank you
Stayed 1 night in Jul 2023

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2023

8/10 Good

Geoffrey

Stayed 1 night in May 2023

6/10 Okay

Somesh

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was easy to reach and staff was ok to welcome but mattress was poor and airconditioner too noisy.
Stayed 1 night in Jun 2023

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities
We were very dissapointed, this was no more a disabled room than I am Queen of Sheba.. The bed was too high. needed help to get in and out, the bathroom, a flimsy plastic shower chair which was too low, the toilet was not a disabled toilet it was too low, the towels should have been on metal rails, not flimsy plastic rails, that you could not hang onto for support, the tiles on floor in bathroom were NOT safe as they were not non slip tiles, I slipped and my able body son slipped.. outside near front door was an old armchair with old TV's and remote controls piled up.. The airconditioner as soon as you turned it on it straight away turned off.. quite dissapointed
Stayed 2 nights in May 2023

6/10 Okay

Jennifer

Stayed 1 night in May 2023

6/10 Okay

Benjamin

Just adequate for a budget stay if you need accommodation for a night or two.
Stayed 3 nights in May 2023