Mt Buller Chalet Hotel & Suites

Property class: 4

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You can look forward to a garden, a bar and a gym at Mt Buller Chalet Hotel & Suites. With amenities such as downhill skiing and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for One Bedroom Suite

Living area

One Bedroom Suite

  • 71 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds OR 2 Single Beds and 2 Double Sofa Beds

View all photos for Standard King Room

Room

Standard King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King w/ Sofa

Room

Standard King w/ Sofa

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Summit Family Suite

Room

Junior Summit Family Suite

  • 50 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for The Lakeland Penthouse

Room

The Lakeland Penthouse

  • 222 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Howqua Suite

Room

Howqua Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Delatite Two Bedroom Suite

Room

Delatite Two Bedroom Suite

  • 203 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Chamois Two Bedroom Apartment

Living area

Chamois Two Bedroom Apartment

  • 140 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Tirol Suite

Room

Tirol Suite

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Wombat Suite

Room

Wombat Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchenette w/Sofa- KBK

Room

Studio Kitchenette w/Sofa- KBK

  • 36 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Mount Buller is home to Mt Buller Chalet Hotel & Suites. Mt. Buller Alpine Resort and Howqua are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Russell Education Area and Delatite Education Area. Spend some time exploring the area's activities, including skiing. Visit our Mount Buller travel guide
Map
5 Summit Road, Mount Buller, VIC, 3723

What's nearby

  • A skier in a blue jacket and green pants skiing down a snowy slope with trees in the background.
    Mt. Buller Alpine Resort
    1 min walk - 0.0 km
  • A person skiing on a snowy mountain slope with a view of forested valleys and distant mountains.
    Howqua
    1 min walk - 0.0 km
  • A snowboarder mid-air performing a jump on a snowy mountain slope.
    Emirates
    1 min walk - 0.0 km
  • A person skiing on a snowy mountain slope with a view of forested valleys and distant mountains.
    Summit
    1 min walk - 0.0 km
  • A person skiing on a snowy mountain slope with a view of forested valleys and distant mountains.
    Grimus
    1 min walk - 0.0 km

Restaurants

  • Kooroora Hotel
    5 min walk
  • Black Cockatoo Restaurant
    1 min walk
  • Harry Burns
    8 min walk
  • Burger Haus
    6 min walk
  • Alpine Retreat
    5 min walk

About this property

Mt Buller Chalet Hotel & Suites

  • Upscale hotel
  • Take advantage of a garden, a bar and a gym at Mt Buller Chalet Hotel & Suites. With amenities such as downhill skiing and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
  • You'll also find perks such as:
    • An indoor pool
    • A local area shuttle, express check-out and express check-in
    • Smoke-free property, a 24-hour front desk and snow sports gear
    • A front desk safe, a lift and luggage storage
  • Room features
  • All 62 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and room service.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Fridges and daily housekeeping

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  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
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Frequently asked questions

Does Mt Buller Chalet Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is Mt Buller Chalet Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mt Buller Chalet Hotel & Suites?

Mt Buller Chalet Hotel & Suites doesn't offer parking.

What time is check-in at Mt Buller Chalet Hotel & Suites?

Check-in start time: 4 PM; check-in end time: 9 PM.

What time is check-out at Mt Buller Chalet Hotel & Suites?

Checkout is at 10 AM.

Where is Mt Buller Chalet Hotel & Suites located?

Conveniently located near the ski slopes, this Mount Buller hotel is within a 5-minute walk of Mt. Buller Alpine Resort, Howqua and Summit. Emirates and Grimus are just steps away.

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Reviews

Mt Buller Chalet Hotel & Suites Reviews

8.2

Very good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 55 out of 118 reviews
Rating 8 - Good. 37 out of 118 reviews
Rating 6 - Okay. 13 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 5 out of 118 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Right on the ski field (can literally walk out door and you are there). But Hotel in less than optimal condition: cracks in some windows on main doors, tired condition generally, rooms about a 3* condition. Bathroom poor condition (bath did not even drain properly - bath maybe installed on an angle?). Quite expensive for its quality. Not sure the high premium for staying there is worthwhile.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The only coffee machine in the place was switched off at happy hour forcing us to venture out in search of coffees,
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, letting us check super early and couldn't be more helpful when letting us use the storage area. Room was what we expected.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
We were given what I believe to be a disabled room with now shower screen just a curtain and water slashed all over the floor. It did drain away but took a lo g time
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Chalet. Hotel is conveniently located right on the main ski run, so it made it very easy to hit the slopes. Room was an older style, but very clean and had everything we needed. We tried the main restaurant, which was also really nice.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - love ski in/out with kids in tow. Easy to walk everywhere. Spa and sauna a great addition.
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. We love the pool and gym for the kids
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Close to skiing and village Square. Good facilities.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harry and his team turned a negative (Mt Buller taxi keeping us waiting over 3 hours) into a positive (arranging transfer in the chalet mini bus back to the long term car park) with their affable nature and cheerful disposition!
Stayed 6 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the cheapest out there but its proximity to almost everything is excellent.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinity to the sloop and play area is very good. In the heart of the village and it's surrounding eateries.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
We stayed in a king kitchenette studio on the 5th floor, overlooking the Burke St run. It was lovely and modern, with oven, stove & sink but (oddly) no microwave. The room was stinking hot ALL the time, even with all the heaters off and the windows open. Location was good; very central to everything. If we ever returned to Mt Buller, we'd probably stay here again, but would try to get a room across the hall, overlooking the valley & other mountains instead. On the Burke St side, you are forced to listen to loud commercial radio all day long, as it's annoyingly pumped onto the ski run outside. The Bird Cage cafe on site was terrible, with disgusting food. The staff at the Chalet ski hire on site lied when we asked for information, presumably to make an unnecessary sale. The staff at the hotel were incredibly friendly, but gave out copious amounts of incorrect information, which was very unhelpful. There seems to be a general disdain on the mountain for outsiders and newcomers; there was a very insular and unwelcoming vibe overall, and we felt as if we'd walked into the "family camp" from Dirty Dancing weeks in and were intruding. Very strange. Don't bother going in the last week of the season. Despite the heavily advertised "snow guarantee", most businesses on the mountain and ski hire, etc., in Mansfield close at the end of September. There were only three restaurants open for dinner, numerous runs and lifts were closed, the cinema was closed, etc.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated in the center of the village. Easy access to chairlifts. Liked having the equipment and clothing rental shop in the same building. Thoroughly enjoyed the four night stay and so did the grandkids.
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Great stay spring skiiing.

We had a great time spring skiing and enjoyed the end of season discounted rates. Location is excellent at bottom of Bourke St, out the door and onto the slopes. Easy to come back for lunch which saves big $$$'s. Staff where friendly and cheerfully accommodated our additional requests. Used the ski hire in the building which was convenient but will try some where else next time to get better fitting and more comfortable boots. Kitchenette was basic but had all we required. happy to recommend.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
No problems with booking, check-in, check-out. Nice and clean, helpful staff, good facilities. Rooms are a little dated
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

2nd time we stayed this snow season 2nd time round was even better than the first. Staff was extra amazing especially Hannnah made our second stay there a much more enjoyable one than the first (not that we didn’t enjoy our stay there the first time) would definitely be staying there next season especially if the staff will be the same !!! Awesome time
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Pleasant Stay

We stayed one night at the mt Buller Chalet & experienced a very pleasant stay. The staff were very helpful & friendly, the hotel is ideally located in the centre of town and is perfect to access all facilities. We would definitely like to book this hotel again.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to pay for chains , didn’t need them Had to pay 55 bucks for parking Had to pay 18 bucks each person one way taxi Would not let me on the free bus with a travel bag Would not recommend an overnight stay here ever.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

A wonderful stay in a very convenient location !

A wonderful stay at Mt Buller Chalet which is only minutes from the Village Centre and Blue Bullet lift. The hotel is clean, cosy, friendly and warmly welcome you after a day on the snow. Wonderful experience, thank you!
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Great space for kids and perfect location!!!!

Loved the space and location!
Stayed 4 nights in Sep 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel room was very dated Staff were great though very frienddy and couldnt help enough
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if there was ski drying or storage facility. Staff were great!
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff, everything you need right there.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic!

Last minute booking at a massively reduced rate - we took the room for a typical twin share plus two kids rate and were amazed to find that we’d scored the Lakeside Penthouse! Two bedrooms, three bathrooms, full kitchen, dining room, lounge room, open fire, jukebox and even a Ducati in the lounge room! Absolutely fantastic stay!
Stayed 1 night in Aug 2018