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Reviews of Eastwood Inn

2.5 out of 5
Eastwood Inn
900 Highway 10 S, Motley, MN

Reviews

6.2
Rating 10 - Excellent. 19 out of 144 reviews" "
Rating 8 - Good. 42 out of 144 reviews" "
Rating 6 - Okay. 40 out of 144 reviews" "
Rating 4 - Poor. 20 out of 144 reviews" "
Rating 2 - Terrible. 23 out of 144 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness
This hotel is ok but not like the web site shows The hot tub was not working and empty. The price was ki d of high for a small hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

DL

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have several photos of damaged throughout the room. The heater vent was filthy and when the heat was operating, it produced a very unpleasant odor. The owner took a screen shot of my credit card information with his personal phone. They were nice folks. However, their way of operating is very archaic.
Stayed 1 night in Jan 2024

2/10 Terrible

Denise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website is incorrect, there is no pool or hot tub. It’s under major construction. The heater in our room made a loud bang and started smoking and didn’t work after that. We asked for another room (they were not full, only 6 cars in parking lot) instead he brought in a small space heater. The mattress and pillows had to be as old as the hotel. Very uncomfortable. No soft water. The price should be lowered a lot to reflect what you get. Will never return.
Stayed 1 night in Dec 2023

2/10 Terrible

Thomas

Stayed 1 night in Nov 2023

6/10 Okay

Brian

The Wi-Fi was horrible and showers have bad water pressure. For the price I will look elsewhere next time.
Stayed 1 night in Nov 2023
Response from Eastwood Inn on 11 Nov 2023
Thank you for your review.

8/10 Good

Clint

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to facility. Decent parking. Inside, very clean, conducting room updates. WiFi, lousy. Morning breakfast, gets the job done, nothing steller, but easy and dine. Proprietor very helpful.
Stayed 1 night in Nov 2023
Response from Eastwood Inn on 11 Nov 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Eric

Disliked: Property conditions & facilities
No where to eat.
Stayed 1 night in Oct 2023
Response from Eastwood Inn on 13 Oct 2023
Thank you for your review, unfortunately we don't have control over that.

4/10 Poor

Jason

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Numerous Hispanics that just hung out in the parking lot playing music loud and drinking all evening. Next morning loud music playing from one of the rooms near ours at 6am.
Stayed 2 nights in Sep 2023
Response from Eastwood Inn on 22 Sept 2023
We would like to take the time, and apologize for the noise complaint, we will do our best to put a noise ordinance. Thank you for your review.

4/10 Poor

Vicki

Disliked: Cleanliness, property conditions & facilities
Dirty outside grounds, loud music, holes in the walls and empty bottles behind the night stand.
Stayed 2 nights in Sep 2023
Response from Eastwood Inn on 8 Sept 2023
Thank you for your review.

6/10 Okay

Cynthia

Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from EAstwood Inn on 8 Sept 2023
Thank you for your review.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay
Terrible place to stay. They have signs all over saying if you break this rule you will be fined so much for each rule. How about they clean up their act. Holes in lampshade, black hair in sink, laminate flooring needed sweeping, bedding dirty black specks all over sheets, walls needed patching, pillows very worn out hard as a rock. Outdated rooms would have been ok if the place was clean. A total dump not worth what they charge.
Stayed 1 night in Aug 2023
Response from Eastwodd Inn on 8 Sept 2023
We are sorry to hear your stay didnt go as great as we hope for. We will take care of this asap. Again thank you for your review.

8/10 Good

Cynthia

Travelled with partner
The room smelled and the ceiling was flaking off and falling.
Stayed 1 night in Aug 2023
Response from Eastwood Inn on 15 Aug 2023
Thank you for your review.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
No breakfast provided. Pool was not working.
Stayed 1 night in May 2023
Response from Eastwood Inn on 3 Jun 2023
Thank you for your review, We are working hard to get them up and running again.

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service
Not happy about our stay at Eastwood. They lost my reservations. Thankfully they had a room available, The room was comfortable enough. The floor was dirty under the beds. My Grandchildren found a cigarette & some red capsules under the bed. The shower curtain had many holes in it. I did report that & it was changed immediately. The pool was cold & had gravel & some other sediment on the bottom. In the morning the staff tried to enter our room with her keys. Thankfully I had the extra lock flipped across so she couldn't enter. She quickly said she was there to tell us check-out was 11am. It was only 9:30am. We won't ever stay there again.
Stayed 1 night in Apr 2023
Response from Eastwood Inn on 2 May 2023
We would like to take this opportunity to apologize about your stay. We will fix these issues addressed right away. Thank you.

2/10 Terrible

Jacob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't recommend this place to my worst enemies
Where to begin? Hotel "lost" my reservation made weeks in advance, tried to send me to another hotel 45min away. No continental breakfast (as advertised) and pool has apparently been out of order for several months/years. Front desk lady clearly didnt want to be bothered from her phone to help us with any concerns. Gave off some bigtime Norman Bates vibes too...She eventually found us a substitute room with holes in the wall and stains on the towels and bed sheets. Looking outside the property the was trash all over the place and it was obvious that several rooms had people living in them and/or intended to stay there for months at a time. There was also NO STAFF available between 11pm-7am each day, so forget it if you fibd issue with your room after being out and about all day. Just a sign on the front door that states: Sorry, No Vancy Seems like this "hotel" is a front for money laundering, because nobody could be this terrible at every aspect of what they do and still remain in business... If I had to say something nice about this place: at least there was running water?? But even that was mislabeled in terms of hot vs cold... laughably horrible experience. Wouldnt recommend this place to my worst enemies!
Stayed 1 night in Apr 2023
Response from Eastwood Inn on 10 Apr 2023
Thank you for your feedback.

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty
Very dirty. Cigarette burns all over carpet and furniture. Doors and walls were very dirty. Several people living in the hotel rooms. Offered breakfast. There was nothing available and no coffee. I washed the room with a face cloth so I could even stay there.
Stayed 1 night in Mar 2023
Response from Eastwood Inn on 9 Apr 2023
We would like to take the time and apologize about your stay. We will take care of this directly.

6/10 Okay

emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Eastwood Inn on 7 Mar 2023
Thank you for your review.

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Eastwood Inn on 3 Feb 2023
Thank you for the review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Savile

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager was very friendly and accomodating. Room was in nice shape. Felt clean. There was no breakfast, but I have a feeling someone just did not show up for work, so very minor issue. Cleanliness and safety were on par with our expectations.
Stayed 1 night in Oct 2022
Response from Eastwood Inn on 4 Dec 2022
Thank you for your review.

6/10 Okay

Kim

Travelled with group
Disliked: Cleanliness, staff & service
Won’t stay again
The front desk person was crabby and not willing to assist or get us an extra towel. The rooms were ok but bathrooms were not as clean as they could be. The free breakfast was almost nonexistent.
Stayed 1 night in Oct 2022
Response from Eastwood Inn on 4 Dec 2022
Thank you for your review, we will make sure this doesnt happen again.

4/10 Poor

Amy

Stayed 1 night in Oct 2022

2/10 Terrible

debra

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not a dam thing! Front desk was rude
Stayed 2 nights in Aug 2022
Response from Eastwood Inn on 23 Aug 2022
We would like to take this time to apologize for your stay. We will address this asap. Thank you

2/10 Terrible

Josef, Hastings

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Nothing, owner was rude and did not know how to talk to people. Had to go look for another place.
Stayed 1 night in Aug 2022
Response from eastwood inn on 13 Aug 2022
Thank you for your feedback.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good I would say they need new and better Pillows
Stayed 1 night in Aug 2022
Response from eastwood inn on 13 Aug 2022
Thank you for your feedback.

6/10 Okay

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were cheap and not comfortable at all. You can feel the springs.
Stayed 1 night in Aug 2022
Response from eastwood Inn on 9 Aug 2022
Thank you for your review.

8/10 Good

JODI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay and good walking distance from where we needed to be.
Stayed 1 night in Aug 2022
Response from eastwood inn on 13 Aug 2022
Thank you for your feedback.

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from eastwood inn on 5 Aug 2022
Thank you for your review.

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Nothing is clean very dirty. No phone no clock no microwave. It was very gross
Stayed 2 nights in Jul 2022
Response from Sara on 1 Aug 2022
We would like to take this time and apologize your stay wasnt great, We will make sure this issue gets taken care of right away. Thank you for your review.

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean ,a reasonable rate and and easy to find right off 10
Stayed 1 night in Jul 2022
Response from Eastwood Inn on 26 Jul 2022
Thank you for your review.

4/10 Poor

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed made poorly, no elevator to 2nd floor that I could find. Sink leaked. Had to wake up help to get breakfast an hour late. Key did not work after getting breakfast. Milk and OJ in gallons, not individual portions. Papers in room were dirty/stained. Shower was nice and hot.
Stayed 2 nights in Jul 2022
Response from Eastwood Inn on 26 Jul 2022
We would like to take the time and apologize for your stay. We will do our best to fix these issues right away.

8/10 Good

Steven

Liked: Cleanliness
It was a fair value for the money. Nothing extravagant, clean and comfortable.
Stayed 2 nights in Jul 2022
Response from Eastwood Inn on 26 Jul 2022
Thank you for your review

2/10 Terrible

Stacey

Stayed 2 nights in Jul 2022

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Go to the next town...
The motel is quite run down. I would not take my wife there. The desk attendant was never at the desk, and didn't have much to say when he was. There is one restaurant within walking distance, and I didn't even see another one as I drove around looking for a safe-looking liquor store. The town is a dump.
Stayed 1 night in Jun 2022
Response from Eastwood Inn on 26 Jul 2022
We would like to take the time and apologize for your stay. We will do our best to fix these issues right away.

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Decent place
Older hotel, friendly staff, acceptable room, so so breakfast. Very quiet.
Stayed 1 night in Jun 2022
Response from Easwood Inn on 26 Jul 2022
Thank you for your review. Hope to see you again soon.

6/10 Okay

Janel

Disliked: Cleanliness, property conditions & facilities
It wasn't really clean there, and there was an old smell and smoky.
Stayed 1 night in Jun 2022
Response from Eastwood Inn on 26 Jul 2022
We would like to take the time and apologize for your stay. We will do our best to fix these issues right away.

6/10 Okay

Anthony

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Definitely not staying there again if I can avoid
Not impressed. Room wasn't disgusting, but wasn't clean either. Multiple apparently coffee or beverage spills on walls by night stands, even though it was non smoking room there were what looked like ash burns in various places on the walls. Sink had big crack in it, surprised it didn't leak. Bathroom fan and AC vents totally covered in thick layer of dust. Everything just seemed grimy. and overall appearance of being run down. Pool was still closed "due to Covid" even after this long, even though it was full of water? Was noisy most of the night, doors slamming and loud talking in the halls. Just overall was not someplace I'd ever want to stay at again. Only picked this hotel because there were no other rooms available in Brainerd and this was the closest available.
Stayed 1 night in Jun 2022

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, quiet area. It looked like someone had emptied the trash out of their car near the side entrance. Trash littered the lawn, not the fault of the staff but it didn't look very nice. There was a problem with the room keys too. Though the rooms were clean, the carpet in the room needed to be replaced. Expedia said the beds were king size and they were not. They were very comfortable though.
Stayed 1 night in Jun 2022

8/10 Good

Tammy

Stayed 3 nights in Aug 2021
Response from Frank on 21 Sept 2021
Thank you for review.

2/10 Terrible

Mark

Disliked: Staff & service
Horrible!
Well si ce the didn't actually honor our reservation I cannot say the stay was good. I called to confirm and they had already given our room away. We were coming from 6 hours away. Goos thing I called sonce they made no attempt to call me. We would have shown up at 11pm amd had no room. HORRIBLE SERVICE! Highly discouage anyone staying there!
Stayed 1 night in Jun 2021
Response from Eastwood Inn on 15 Jun 2021
We are so sorry that this happen, we will do our best to make sure this doesnt happen again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The rooms were decently clean. Small ant problem but nothing bad Only downside was hotel couldnt find my reservation but did give us a room as i did have a 7 montn old baby.
Stayed 1 night in Jun 2021
Response from eastwood inn on 15 Jun 2021
Thank you for your review, we hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from sara on 18 May 2021
Thank you for your review.

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2021
Response from sara on 18 May 2021
Thank you for your review

6/10 Okay

Matthew

Stayed 8 nights in Nov 2020
Response from sara on 1 Jan 2021
Thank you for your review. Hope to see you again soon.

10/10 Excellent

Rysa

Stayed 1 night in Oct 2020
Response from sara on 2 Nov 2020
Thank you for your review. We hope to see you again.

10/10 Excellent

cindy, Rochester MN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. close to other businesses. pool looked nice but I did not use it.
Stayed 1 night in Sep 2020
Response from Frank on 12 Sept 2020
Thank you for your wonderful review of the Eastwood inn. We are thrilled to read you loved our courteous service and location which was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Thanks again, Eastwood inn

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go the extra distance to Brainerd or Little Falls
This hotel was built over 23 years ago with no updates and it shows. Non-smoking rooms have “smoking smell”; bathrooms smell like urine and there was no proof that any type of COVID-19 enhanced cleaning was done.
Stayed 2 nights in Aug 2020
Response from Frank on 12 Sept 2020
Thank you for your review.

10/10 Excellent

EastwoodInn, Motley, MN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the location and Cleanliness we felt that the price was more than reasonable. If ever in the area, we would certainly stay again!
Stayed 1 night in Aug 2020
Response from Frank on 19 Aug 2020
Thank you for taking the time to post your nice feedback about the Eastwood inn. We are pleased to know you liked our convenient location . We look forward to your next visit in the near future. Manager

8/10 Good

Verified traveller

Travelled with family
Disliked: Room comfort
it was ok
Con: The bed was uncomfortable, the AC didn’t work in our room. We waited upfront to check in for a while, there wasn’t anyone up there. I was kind of upset to discover upon arrival that it was an extra $15 for my dog, and they didn’t offer the continental breakfast that they advertised. Our door didn’t have a lock on the inside. The vending machines were completely sold out. The hot tub wasn’t very hot, and the pool was super cold. Pro: Mohammed was very nice. He let us check our late for no extra charge. The pool was open, so that was nice.
Stayed 1 night in Jul 2020
Response from Frank on 15 Jul 2020
Thank you for your review.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Frank on 15 Jul 2020
Thank you