Exterior
Check availability

Reviews of Hotel Morgan a Wyndham Hotel

3.5 out of 5
Hotel Morgan a Wyndham Hotel
127 High Street, Morgantown, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 379 reviews" "
Rating 8 - Good. 58 out of 379 reviews" "
Rating 6 - Okay. 32 out of 379 reviews" "
Rating 4 - Poor. 8 out of 379 reviews" "
Rating 2 - Terrible. 8 out of 379 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and history of this wonderful hotel was splendid. I enjoyed the ambiance. The bar was not open which was a bummer; but we did enjoy a breakfast there one morning and it was delicious!
Stayed 2 nights in Apr 2024

10/10 Excellent

Terence, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building!
Stayed 1 night in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback!

10/10 Excellent

Tracy

Lovely hotel and I recommend the restaurant across the street called Iron Horse Tavern!
Stayed 1 night in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback!

10/10 Excellent

Robert, Hurricane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel did not disappoint. It is beautifully restored. Amenities in the room were nice. Shower pressure and water temperature was prob one of the best I’ve ever stayed at. Parking was the valet only or metered city parking. But they were easy to work with.
Stayed 2 nights in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for taking the time to tell us about your experience. I am particularly pleased that you found our valet service an easy process. I will let them know the positive feedback.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older historic building refurbished and beautifully decorated.
Stayed 1 night in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for your feedback and time.

8/10 Good

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. PROS: The property was walkable to great restaurants. Our beds were comfortable. The room was big and the room was laid out well. Nice gym. Friendly staff. Would stay again. CONS: The bathroom area lighting was dim. Would be nice to have somewhere to place items in the shower area. Lobby coffee area needs to be better stocked or provide coffee pots in the rooms, please. Very quiet lobby - bar area was empty all the time which was odd. No free parking. Had to use valet that was a bit pricey for the area.
Stayed 2 nights in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback.

8/10 Good

Blythe Nichol

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and pretty! The lobby and bar are beautiful. Staff were very nice and accommodating. The room was very tiny and I felt like they spent all of their money downstairs versus the room. We were also disappointed the bar was not open in the evening! After a long day of travel I was really looking forward to a cocktail from the pictures on their website. While the hotel was pretty and nice, I’m not sure I would say it’s worth it or would stay here again.
Stayed 1 night in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback. We do apologize for any inconvenience that occurred. We hope you will give us a chance to better serve you in the future.

10/10 Excellent

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay on a long road trip. Staff and facility were excellent
Stayed 1 night in Apr 2024
Response from Kyren on 22 Apr 2024
Thank you for the positive feedback! I will pass this along to the staff.

10/10 Excellent

Mark, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and hotel was palatial
Stayed 1 night in Mar 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 2 nights in Mar 2024
Response from Kyren on 22 Apr 2024
Thank you for taking the time to tell us about your experience.

4/10 Poor

Agata, Brooklyn

Stayed 1 night in Mar 2024
Response from Kyren on 22 Apr 2024
Thank you for your feedback

10/10 Excellent

Andrew

Liked: Cleanliness
loved it!!
Stayed 1 night in Mar 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback.

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
There were several things that were frustrating. Parking is NOT free and is located in a lot across the street. They have a bar that was not open but used for breakfast! Breakfast is not included in your Breakf.. There is
Stayed 1 night in Mar 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback. We do apologize for any inconvenience experienced and hope you will give us another chance to better serve you in the future.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has very limited parking
Stayed 2 nights in Mar 2024
Response from Kyren on 22 Apr 2024
Thank you for taking the time to tell us about your experience.

8/10 Good

dave

Travelled with family
Liked: Cleanliness
No dining in hotel. Bar was closed. Not the best area of town. A little sketchy on streets.
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great service
Stayed 1 night in Feb 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback. I will pass this positive feedback along to our staff. We look forward to serving you again in the future.

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with comfortable bed and super nice amenities! Would definitely recommend if you’re staying in Morgantown.
Stayed 1 night in Feb 2024
Response from Kyren on 22 Apr 2024
Thank you for taking the time to tell us about your experience. I am particularly pleased that you found our rooms and beds comfortable. I will let our team know the positive feedback.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking much appreciated, especially when arriving in heavy rain. BUT, the front desk had no cash bills smaller than a 20, just like me, so was unable to break a 20 for me so I couldn’t give the valet guy a deserved tip.
Stayed 1 night in Feb 2024
Response from Kyren on 22 Apr 2024
Thank you for your time and feedback.

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in town.
Stayed 2 nights in Dec 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
They didn’t clean room between nights of stay.
Stayed 2 nights in Feb 2024

8/10 Good

Iva

Stayed 2 nights in Feb 2024

10/10 Excellent

REGINA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Need more parking options otherwise a wonderful place to stay! Clean and great walking distance to WVU!
Stayed 2 nights in Feb 2024

6/10 Okay

Aaron

Disliked: Cleanliness
Stayed 4 nights in Feb 2024

4/10 Poor

Neal

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bar was not operating/closed....What??? That is one of the main reasons we stay at the Morgan. The room was FREEZING the entire night. (no warm bedding) A window beside the bed was not sealed and 18 degree wind blew in our room the entire night. The heater could not keep up. We usually prefer this Hotel but this was incredibly disappointing. Not sure if we will return again.
Stayed 1 night in Feb 2024

4/10 Poor

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Usually staying at this property is great. This stay did not meet the expectations. There was no hot water for showers on our last day of our stay. It was reported but never fixed. Also, the valet was very unprofessional and seemed overwhelmed most of the weekemd.. .
Stayed 2 nights in Feb 2024

6/10 Okay

Nesrin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel room was clean and comfortable, but I was disappointed to discover that the hotel amenities listed on the Expedia site did not match reality. There was no free parking available, and no parking on the hotel property. Additionally, there was no coffee provided in the rooms, and the bar/restaurant was out of service. Overall, I would not recommend this hotel to travellers looking for a comfortable, easy-access night stopover during a long drive.
Stayed 1 night in Feb 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every minute of our stay at Hotel Morgan. The building is absolutely gorgeous! Staff was friendly & helpful. Our room was comfy & clean.The shower was fantastic. We appreciated the nice fluffy towels. I would have liked a garbage can near the sink area & a small shelf or something to put things on in the bathroom. A coffee maker in the room might not be a bad addition or 24 hour coffee in the lobby. We highly recommend Hotel Morgan & hope to return in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Zorin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bar was not open due to system being down. Parking is only Valet (18$) or park 4 min away in a parking garage and walk there, no where in the website did it say anything about these parking conditions. Then I went to the desk at 0530 to get a drink which they sell, I waited 5 min and no one came out.
Stayed 1 night in Feb 2024
Response from Kyren on 11 Feb 2024
Thank you for your time and feedback.We hope to have you back at The Hotel Morgan again!

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good customer service. Hotel had interesting history
Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Dear Janna,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel clean and had good customer service. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our visit to the historic Hotel Morgan was relaxing, easy, and the location is quite convenient. The staff were helpful and efficient. The rooms are comfortable. Our only recommendations would be to include an iron.
Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Dear Kimberly,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay up to standard. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Classy hotel but surroundings are sketchy.
Stayed 2 nights in Jan 2024
Response from Kyren on 10 Feb 2024
Dear Martin,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the Hotel Morgan classy. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Thank you for you feedback. Hope to see you again!

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Thank you for the feedback. We look forward to serving you again in the future!

10/10 Excellent

Cameo

Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Thank you for your feedback!

10/10 Excellent

Shana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Clean room, extremely comfortable bed! Great location.
Stayed 2 nights in Dec 2023
Response from Kyren on 10 Feb 2024
Dear Shana,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the cleanliness up to standard and beds comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
The 1920’s feel of the hotel
Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Dear Keri,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the retro feel of the hotel fun and inviting. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Christy

Stayed 1 night in Jan 2024
Response from Kyren on 10 Feb 2024
Thank you for your time and feedback. Hope to have you at the Hotel Morgan again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Kyren on 10 Feb 2024
Thank you for your feedback. Hope to have you back here, at The Hotel Morgan, again!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff
Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff accommodating. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Thank you for your time and feedback!

10/10 Excellent

Gregory, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Thank you for the feedback!

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Thank you for your feedback! Hope to have you at the Hotel Morgan again.

10/10 Excellent

Edward

Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Thanks for the feedback! Hope to have you back.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Morgan Town!
Stayed 2 nights in Dec 2023
Response from Kyren on 10 Feb 2024
Dear Richard,Thank you for taking the time to tell us about your experience at Hotel Morgan a Wyndham Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the Hotel Morgan reached your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kyren Phillips

10/10 Excellent

Mike

Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Thank you for your time and feedback.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kyren on 10 Feb 2024
Thank you for your feedback !

10/10 Excellent

Theadora, Mount Airy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a campus tour. We reserved the Suite so that we could have our own room and our daughter could have the living room. Room was more than enough space, it was super clean (which is HUGELY important to me) and had everything we needed. We were greeted by valet and check in staff was very pleasant and accommodating. Room has a Lavazza coffee maker with pods and coffee mugs. I would definitely stay here again!
Stayed 1 night in Nov 2023