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Reviews of Motel 6 Monahans, TX

2 out of 5
Motel 6 Monahans, TX
701 West Service Road, Monahans, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 185 reviews" "
Rating 8 - Good. 34 out of 185 reviews" "
Rating 6 - Okay. 17 out of 185 reviews" "
Rating 4 - Poor. 6 out of 185 reviews" "
Rating 2 - Terrible. 8 out of 185 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to walk up to the 4th floor for 3 days. No one apologize or even explain for the reason why the elevator wasn’t working
Stayed 4 nights in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Anthony, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Poor

Herbert

Disliked: Cleanliness, property conditions & facilities
This property appears new but definitely not. Even for a motel six I would have expected better. If you can’t say something nice… the bed was comfortable
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Herbert,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

6/10 Okay

Liliana

Bed
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Liliana, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice! Feels safe, easy to find, love the room! Wifi great! Really a very nice place in a great location\!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Leslie,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

William

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Just a good clean place to stay . Staff are very nice and pleasant.
Stayed 7 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Jose

Stayed 5 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Miguel,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was really good except housekeeping forgot to clean the mini fridge,it was dirty.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Fernando,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Delia,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍 All was great!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Willie,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Javier,Thank you for the excellent rating!Lilith#Team6

10/10 Excellent

Omar

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Omar,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 23 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Esther

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a Motel 6! Room provides soap, but no shampoo or conditioner.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi EstherWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Okay

Tankhoa

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No blankets, no hair dryer, no shampoo, no coffee…mattress is too soft. I would not recommend.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before, bare bones but had everything I needed and was clean. This stay the room (I paid for a larger room) was larger but the table only came with one chair so kinda useless when the room is for 2. Then we only had one small and one large towel. When we went and asked for some it was as if we were being a Karen. Then no one came to clean out room the entire stay. No biggy but we needed fresh towels and the garbage was full. So we ended up asking for more towels and the room itself had red wax in various places along with a hole in the floor that scratched your feet when stepped on. All in all not a good experience. Will choose somewhere else next time.b
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

tracy

Stayed 1 night in Oct 2023

10/10 Excellent

Harry

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet stay. New motel.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Lillian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Amy

Our smoke alarm was going off all night and couldn’t sleep
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi AmyThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Linen and all bedding smelled bad,no microwave, floors had hair and stains,beer left in room fridge
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Kimberly,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Christian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Connie, Scottsdale

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Not breakfast no good housekeeping terrible wifi
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Brenda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Stephen

Business traveller
Liked: Staff & service
Disliked: Amenities
this property was okay at best. the young lady working the front was very nice and greeted me as soon as i walked in the door. she had me checked in and on my way to my room in less than 2 minutes
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Stephen,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Rachel M.

Stayed 1 night in Sep 2023

6/10 Okay

Ash

Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are always excited to see me like I am them. It's clean
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Scott, Tucson

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall it was an okay experience. There is a very good restaurant next door, but not much else in this small town. My complaints are there was never anyone at the check-in counter. I had to wait until someone showed up. No ice machine on the first floor. And the pillows were HARD and lumpy.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Scott,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Brittney on 4 Aug 2023
Thank you for stayin with us we hope to see you soon, we will leave the lights on.

10/10 Excellent

juan

Stayed 1 night in Jul 2023

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Brittney on 4 Aug 2023
Thank You for your feed back we hope to see you back soon, we will leave the light on.

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2023
Response from Brittney on 4 Aug 2023
Thank you for your feedback we hope to see you back soon, we will leave the llight on.

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms and comfy beds.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J. #Team6

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Brittney on 4 Aug 2023
Thank you for your fedback we hope to see ou again soon, we will leave the light on

10/10 Excellent

XUNYI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Traveler, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY FOR THE PRICE!
The front desk staff was super friendly, professional, and accommodating. I showed-up early and requested an early check-in, and they immediately prepared a room for me. My room was very large, clean and beautifully appointed (sure didn't feel like a Motel 6!) The only complaint I have is that there was a problem with the tv remote, and when I called the front desk (not the same person who checked me in) to ask for help, she was very short and snippy, and said she would send someone to look at it. No one ever showed up. Other than that, I had a great stay, and would definitely stay at this location again.
Stayed 1 night in May 2023
Response from Nancy Y. on 15 Jun 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff is very nice
Stayed 1 night in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Michelle, We are glad you had a great experience and appreciate your feedback! Maz K. #Team6

10/10 Excellent

Jason

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice nd clean. Basic hotel room but perfect for one night while on the road. Plus is the Bennigan’s right next door.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Paul M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with restaurant
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Paul,Thanks for your review, we really appreciate the support. Lilith#Team6

6/10 Okay

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
👍
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Julio,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfortable bed and quiet stay. Not many amenities, no shampoo or hair dryer but fairly new and clean facility, all we really needed for 1 night.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Charles,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6