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Reviews of Econo Lodge

2 out of 5
Econo Lodge
162 S. Beltline Hwy, Mobile, AL

Reviews

6.2
Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 5 out of 21 reviews" "
Rating 2 - Terrible. 4 out of 21 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it clean
Stayed 1 night in Apr 2024

4/10 Poor

Alysa

Business traveller, Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
The door to the room doesn’t even shut completely. There are holes in the walls. Rusty desk. Light from outside comes in through the door where there should be weather stripping.
Stayed 1 night in Mar 2024

10/10 Excellent

Elder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Not the cleanest!
This is our second time to stay here and honestly it wasn’t as clean this time as it was last time. The sheets and dirt or something small black specks that I had to dust off. The sheets and comforters were stained pretty bad. Floor was dirty feeling and had spots where stuff looked to have been spilled on the floor. It’s was ok, and we made do for just one night but definitely wouldn’t recommend an extended stay.
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It fit our needs. We had dingy towels but the staff was gracious to replace them outside of the hours of the cleaning staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Stan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not Safe or Quiet
Door lock wasn't reliable and party in parking lot kepp me awake
Stayed 3 nights in Jun 2023

8/10 Good

Nita

Liked: Staff & service
The area not quite as nice as we hoped. The room seemed clean, however the sheets had stains on them, they "smelled clean" and the bedspread had a few burn holes. The area had good reviews when we booked. however I might not recommend again, except for the price
Stayed 1 night in May 2023

2/10 Terrible

melisa

Disliked: Staff & service, amenities, property conditions & facilities
I liked it had bed and bathroom didn't like it had tables but no breakfast
Stayed 1 night in Apr 2023

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Gregg

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Scary neighborhood, man passed out, face down in driveway when we checked in. Problem in hotel caused fire alarm to go off at 5 am.
Stayed 1 night in Mar 2023

6/10 Okay

Janis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and helpful but the non-smoking rooms still had a slight odor of smoke. I ended up sleeping fine but disappointed in the limited selection of rooms for non-smoking. Felt it was over-priced for the quality and area.
Stayed 1 night in Mar 2023

4/10 Poor

Patrick

Travelled with partner
Disliked: Amenities, property conditions & facilities
No coffee maker in room. Had to tighten toilet seat. One bath towel, hand towel and wash cloth. No free breakfast because the city had not issued a permit. Next to the highway. Good if you are travelling for heavy construction work but not with your wife.
Stayed 1 night in Mar 2023

8/10 Good

Llewelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It has been recently refurbished. Staff is helpful and diligent.
Stayed 4 nights in Mar 2023

2/10 Terrible

Peggy

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
No bath cloths. Key pad hanging out of door inside. Sheetrock mud on frig and chair. I could see outside around the door. People next door partying and fighting. Called front seat at 11PM. No help. Called front desk again at 1AM no help. Called the police at 2AM finally got two hours sleep. Should have used my credit card then I could have disputed the stay. Disappointed Expedia would recommend a place like this.
Stayed 1 night in Mar 2023
Response from peter on 19 Mar 2023
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming youback then.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Not
Stayed 1 night in Mar 2023
Response from peter on 14 Mar 2023
Thank you.

2/10 Terrible

Kenneth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Laquita and the Gm Mr Patel took very good care of the place and any questions or concerns were handled professionally and promptly
Stayed 3 nights in Feb 2023
Response from peter on 9 Mar 2023
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

4/10 Poor

Tina, saint petersburg

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked online because they advertised continental breakfast, but there wasnt one. Was told due to the hotel being newly opened. There was no amenities in the room, cups, coffee maker, towels, soap, shampoo or tissues. The floor was so dirty that mud prints were left after getting out of the shower. There isnt a box spring just a metal frame that the mattress sits on and slides around when you move in bed. On the positive side, the tv, fridege and microwave was new and all worked well. There was constant banging and noise coming from upstairs and then a lot of slamming doors and talking at 5:30 am.
Stayed 1 night in Feb 2023
Response from Peter on 28 Feb 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeepingmanagement. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by the condition of the room #111. Some of the reviews for this hotel were iffy. We loved our room. Room, bed & bathroom were very clean. Bed was comfortable. This hotel has been refurnished. Fresh paint and new appliances. Loved the floors. No carpet. They are in the process of getting their food permit, so no breakfast. Cracker Barrel & other options are across the highway. If you need a coffee pot or iron, you will need to ask at the front desk for one. I have to say the room was nicer/cleaner than some of the 4- & 5-star hotels we have stayed. Staff were friendly and helpful. I cannot say enough great things about this hotel.
Response from Peter on 21 Feb 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!