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Overview of Dolphin House

Photo gallery

Featured image
On the beach, white sand, scuba diving, snorkelling
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Dolphin House

5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Explore the area

    Popular LocationWhite Beach Moalboal1 min walk
    Popular LocationNaomi's Bottle Museum10 min drive
    Popular LocationPanagsama Beach21 min drive

Choose dates to view prices

Deluxe Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

Suite

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Triple Room

  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed

About this area

Moalboal

Located in Moalboal, Dolphin House is in a rural area and on the beach. The area's natural beauty can be seen at White Beach Moalboal and Panagsama Beach. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • White Beach Moalboal - 1 min walk
  • Naomi's Bottle Museum - 10 min drive
  • Ronda Public Market - 14 min drive
  • Ronda Wharf - 15 min drive
  • Panagsama Beach - 21 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 95 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering Asian cuisine.
View in a map

About this property

Dolphin House

5-star beach resort with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Dolphin House's full-service spa. All 26 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and furnished balconies or patios. Minibars, room service (during limited hours) and in-room massages are among the other amenities available to guests.
Dolphin House offers 26 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies or patios. Fridges and coffee/tea makers are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Moalboal resort provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include Swedish massages, Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Scuba diving
  • Snorkelling
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • Filipino
  • French
  • German

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage - Thai

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • In-room massage
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: PHP 4750 per vehicle (one-way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Dolphin House Moalboal
Dolphin House Resort
Dolphin House Resort Moalboal
Dolphin Moalboal
Dolphin Resort Moalboal
Moalboal Dolphin House Resort
Dolphin House Hotel Moalboal
Dolphin House Moalboal, Cebu Island
Dolphin House Resort
Dolphin House Moalboal
Dolphin House Resort Moalboal

Frequently asked questions

Does Dolphin House have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Dolphin House pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dolphin House?
Self-parking is free at this property.
What time is check-in at Dolphin House?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Dolphin House?
Checkout is at noon.
Does Dolphin House provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 4750 per vehicle, one-way, applies.
Where is Dolphin House located?
Located in Moalboal, this beachfront resort is in a regional park, 0.1 mi (0.1 km) from White Beach Moalboal, and within 6 mi (10 km) of Panagsama Beach and Moalboal Pier. Moalboal Market and Gaisano Grand Mall Moalboal are also within 6 miles (10 km).
3.9
Good
Rating 5 - Excellent. 16 out of 37 reviews
5 - Excellent 43%
Rating 4 - Good. 10 out of 37 reviews
4 - Good 27%
Rating 3 - Okay. 5 out of 37 reviews
3 - Okay 14%
Rating 2 - Poor. 3 out of 37 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 37 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well kept. It s a beautiful and peaceful place. The rooms are decorated with beautiful art pieces and are also very clean. I love the proximity to the beach. I found a little private spot to swim and enjoy the pristine waters. The food and service at the restaurant were wonderful, the waiters were very attentive, especially Jose, who was very kind and diligent. I love the gardens and the swimming pool. The hotel offers diving lessons, diving expeditions and rents the equipment. The staff at the hotel was very professional and friendly. The only thing I think needs to be improved is the wi-fi service. The wi-fi kept disconnecting and it was almost non-existent in the rooms. I had to go to the bar to get some wi-fi to take care of important personal and job-related issues. It was stressful at times, especially with the cancellations and changing flights due to the coronavirus. These days, travelers rely on wi-fi service in a hotel. Especially if it is promoted as a service the hotel provides. I stayed in the hotel for 10 days, the wi-fi service was very important for me. Other than that, the hotel is a wonderful place to relax, explore, and enjoy your vacations.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of on-premise amenities (gym, spa, dive packages). Great snorkling path right to the reef. Restaurant was delicious. Staff was friendly and very attentive. Tour sites were relatively close from the property compared to staying in Cebu. Would definitely come back to do dive sites.
Stayed 3 nights in Mar 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY
The service here was abysmal. The owner is a grumpy old man that wanders around the facility nitpicking at guests. The staff (rightfully) apologised for his behaviour but after a dreadful afternoon we took our custom to Club Serena down the road
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first dedicated dive resort my partner and I have ever stayed at and we were delighted with everything. Dolphin House has been designed with everything in very close proximity - the rooms, the dive centre, the bar/restaurant, spa and fitness suite. Our room was very clean, spacious, had firm foam mattresses on the beds and really good storage space. The team at the dive centre were great to dive with and had a range of lovely dive sites to choose from. We made good use of the spa and had fantastic Philippine massages from experienced masseurs. And ... to top it all ... the food was “to die for”. The chef had a wide range of mouthwatering dishes to choose from each day and she really knows how to make the most awesome deserts ! I’ll miss them greatly ! We got chatting to lots of other guests and make new diving friends here. A tip for others considering Dolphin House ... the journey from Cebu airport is only c.60 miles but the roads are very busy and you have to cross the hills to the other side of the island. Our journey took 3.5 hours but, when planning our trip, we had contacted the Dolphin House team and they offered us their service to collect us from the airport and take us back at the end of our holiday. It was well worth the peace of mind. Make sure you allow 3-4 hours for your transfer to/from the airport and you’ll have enough time. Really noticeably, all the staff at Dolphin House were lovely, very helpful and friendly. We had a great
Stayed 7 nights in Oct 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice at day, boring at night
Positives: Service is very friendly. Some even went out of their way to learn our names early on and use them throughout our stay. Everyone greets you and calls you sir/Madame, even the gardeners. Food is good and fresh, but a little slow at times. You do need to order in advance for dinner and there isn’t anywhere else to eat, but the menu is extensive and changes everyday. Local area is limited for things to do. There’s no beach directly outside the hotel (you have to travel a bit) but the snorkelling is good. There are more restaurants and bars about 25 minutes away on a tricycle. You can get trips to the waterfalls and island hopping/snorkelling but I’d recommend talking to tricycle drivers about this as they are cheaper than the hotel offers them. Negatives: Boredom at night... the WiFi is spotty throughout the resort except the bar. With no WiFi in the room, no cell coverage in the room no TV in the room and no entertainment outside, it made for some very boring nights. That being said, many of the excursions are early in the morning so you’ll probably end up having early nights. But if you do like to spend several hours each night watching TV or flicking through social media, then you might want to consider somewhere else. Personally, the time allowed me to catch up on my reading but my wife was pretty bored. This is the only reason I’ve given the hotel a lower rating.
Stayed 4 nights in Sep 2019

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