2/10 Teruk
Donna
Mengembara bersama keluarga dan kanak-kanak
29 Mac 2026
The lady at the front desk named was extremely rude. She wasnāt even friendly when we came in the door and walked up to the desk. When I even asked for a receipt that shows we checked out at the end, she refused. She said well I donāt know how to do that and I cannot give that to you and then she actually raised her voice at me and told us that we can just leave. Those were her words. The room they gave my family had a terrible potent chemical smell. It was so bad that my daughterās asthma started acting up in less than 10 minutes. She also got congested and her nose started running. It was so bad that I even got a headache. When I requested a room change because of it, once again the lady at the front desk was not kind nor accommodating. She told me they could put an ozonator in the room for about an hour or so, but we would have to leave the room and go somewhere while they did it. It would help to clean the air, but thatās all they could do. I was not thrilled. I didnāt feel like they were taking my daughterās health seriously. It was obvious that they were trying to cover up some other smell in that room whether it be pet smell or smoking smell. We had stayed at this hotel before, we liked it, and that is why we decided to go back. The people prior made us feel welcomed. Based on this interaction and the room disaster, our family will never go back there again. Disaster!!!!
Donna
Menginap 1 malam pada Mac 2026




























