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Reviews of Super OYO 985 Hotel Nur

2 out of 5
Super OYO 985 Hotel Nur
Lot 1271 - 1274, Block 9, MCLD, Miri Waterfront Comm Ctr,Jalan Bendahara, Miri, Sarawak

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 50 reviews" "
Rating 8 - Good. 23 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Kana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ammy on 23 Jan 2024
Hi, Daniel! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short trip
Good place for a short stay. Close to city center. All staffs were friendly and willing to entertain your request. Comfort room. There was no window on my room but I paid the cheapest price. Walking distance to nearest restaurant.
Stayed 1 night in Nov 2021
Response from Joey on 8 Dec 2021
Thanks for such a lovely review, Muhammad. We will strive to keep up with your expectations always. Regards, Joey

10/10 Excellent

Zul Hazimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Leo on 9 Dec 2020
Thanks for the positive rating, Zul! Hope to welcome you again soon. Regards, Barbara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Clean. Comfortable.
Stayed 1 night in Jun 2020
Response from Bella on 5 Jul 2020
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Bella!

10/10 Excellent

Nurhazliani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fevourite hotel
Very good and recomended👍 this is one of my fev hotel when i come to miri..
Stayed 1 night in Mar 2020
Response from OYO on 20 Apr 2020
Charmed to see you loved our services, Nurhazliani! Have a pleasant day ahead. Regards, Nini

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Sep 2019
Response from Zara on 29 Sept 2019
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Zara

8/10 Good

Al

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Zara on 15 Aug 2019
Appreciate your positive rating, We do take pride in providing the best to our guests. Keep this love coming :) Regards, Zara

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value for money
Stayed 1 night in Jul 2019
Response from Ravneet on 29 Jul 2019
Thanks for such a lovely review, Roger ! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, confort
Stayed 2 nights in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, Thanks for your kind words of appreciation. Have a wonderful day! Regards, Cheshta

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next trip i will stay here again
Stayed 1 night in May 2019
Response from Cheshta on 21 Jun 2019
Thanks for such a lovely review, We’ll strive to keep up with your expectations always. Regards, Cheshta

10/10 Excellent

philip, kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access, nice room, clean and comfortable
Stayed 1 night in Jul 2018
Response from FO & Admin Executive on 19 Jul 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Non smoking room with cigarette smell
Cigarette smell very annoying and disturbing during my stay
Stayed 1 night in May 2018
Response from FO & Admin Executive on 13 Jun 2018
Dear Sir / Madam, We are sorry that we did not meet your expectations during your recent stay with us and apologies for the unpleasant experienced. We, like you are disappointed with inconsiderate guests who ignored our ‘Non Smoking Policy’ which we enforced throughout all of our rooms. We apologies as the air freshener did not help to remove the cigarette odour. We never compromise on guests comfort and cleanliness and do out of our way to accommodate all of our guests. We thank you for your patronage and for bringing these concerns to our attention. We hope we have the chance of welcoming you again at Hotel Nur Miri in the future.

8/10 Good

Hosni, Kota Kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonablely priced hotel
Hotel is clean with nice environment. Staff are friendly.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and fit for purpose hotel. Was on business trip.
Stayed 4 nights in Dec 2017
Response from Razif on 24 Dec 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MORZAWANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Manager on 12 Dec 2017
Dear Guest, Thank you for giving us a perfect rating. We hope to see you again in future.

6/10 Okay

Haji Wan, Kuala Lumpur

NEW HOTEL WITH WALKING DISTANCE TO AMENITIES
Stayed for 2 nights in the cheapest room of the hotel and without breakfast. Room a bit small with no windows except in the bathroom. The hotel is new, meaning facilities are also new. TV has several Astro Channels. The double bed was clean and comfortable. Has mini fridge although didn't use it. Staff are locals and friendly.Walking distance to banks, halal restaurants (including KFC), Jamek mosque and Siti Payung Layer Cake Shop. 2 1/2 star 3 storey hotel but sufficient for a solo business traveler like me or new married couple without maximum 1 small child.
Stayed 2 nights in Aug 2017
Response from Hotel Manager on 4 Oct 2017
Thank you for your recent comments and review. We are glad that you had a comfortable stay at Hotel Nur and at the same time apologized for the unpleasant experienced during your stay with us. It is the Hotel's standard to place the schedule for prayer in all the rooms. However, upon checking with our Housekeeping Supervisor, they have overlooked and did not place the schedule in your room during your stay. I have spoken and stressed to the Housekeeping Supervisor that such incident should not happen again. As for the hot water control and the remote for television, the Maintenance went to check the hot water control and found that it is in working order. Perhaps it takes a while fir the water to get hot due to the water flow rate to your room. And for the television remote, we have ordered a replacement and waiting for the supplier to deliver. We thank you for your patronage and for bringing these concerns to our attention. We certainly look forward to your next visit to our Hotel.

8/10 Good

Mesquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant, friendly and convenient hotel.
A well priced hotel in a very convenient area. Close to a mall and lots of restaurants. I was very impressed with the way reception gave me breakfast on the morning I arrived as I was leaving before breakfast the next morning.
Stayed 1 night in Jul 2017

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Very good basic hotel. Clean room, Decent breakfast and firndly staff. Will stay again.

8/10 Good

Supiah

Liked: Staff & service, property conditions & facilities, room comfort
The reception not so friendly & when asking questions, a bit not knowledgeable but over all the staff is friendly & helpful.

10/10 Excellent

Vipha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly, comfortable and quiet
My deluxe family room was spacious and had a seating area. The shower was heavenly with rain shower head and continuous hot water supply. The hotel had a restaurant where simple but good breakfast was served and you could also have lunch to order. When I couldn't make it back to the hotel room for lunch, I ordered food for my children from the restaurant and had it sent to the room. If you are a foodie, eateries are within 1-2 minutes' walking distance. The staff were friendly and alert - one called my room and informed me that I had left my interior car light on. Overall, it was a positive experience.

8/10 Good

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable room

10/10 Excellent

Norasyikin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel will be one from my great place to stay in miri.

8/10 Good

Eng How

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HASLINDA, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as its name
Cozy, Clean, Corteus, .................Syaria compliance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Miri
Modern hotel, centrally located, good facilities, friendly staff, good value for money. I'd stay here again
Response from Manager on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see and serve you again in future! Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miri
Good value for money
Response from Manager on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see and serve you again in future! Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel.
Hotel is new and room is clean. WIFI and air-con were great ! Rain shower was fantastic. Front desk was very helpful in booking a taxi for me to the airport. Breakfast is probably one area that needs improvement.
Response from Hotel Nur Associates on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see and serve you again in future! Regards.

10/10 Excellent

Mohamad Faidzul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Asmah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Roger, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shower ever!,!
Loved it best shower in the country! Clean with scent blowing through the place nice breakfast great staff helped with further bookings nice flowers great value bit out of way but not much
Response from Manager on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see you again! Regards.

6/10 Okay

thien chai

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good location
clean，good service。
Response from Manager on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see you again! Regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok but there are better budget options
Ok. As others have said rooms are clean, breakfast is ok and it feels safe. Little expensive and I think there are better budget options in miri.
Response from Manager on 25 Apr 2016
Dear Guest, thank you for staying with Hotel Nur Miri. We appreciate every reviews and comments from you about our hotel. We would like to apologized about the experienced that you had during your stay with us. We will try our best to improve on our service in future to satisfied every guest who stay in our hotel. Looking forward to see you again. Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Clean and safe... but noisy in the mornings
Pros - rooms are very clean and nicely decorated. It feels very safe and secure - I would recommend it to other women travelling solo. (This is a hotel for families more than dodgy businessmen!) Walking distance to Imperial, Bintang and Mega malls. Cons - Cleaning staff are SO loud in the morning. This seems to be an ongoing problem. I have mentioned it to reception more than once. Just for info - Expensive, but Miri is an expensive city. Construction nearby but this is not a problem at weekends. Need to pay for parking during the week. Some rooms don't have windows - be aware of this when you're booking.
Response from Manager on 25 Apr 2016
Dear Guest, thank you for staying with Hotel Nur Miri. We appreciate every reviews and comments from you about our hotel. We would like to apologized about the experienced that you had during your stay with us. We will try our best to improve on our service in future to satisfied every guest who stay in our hotel. Looking forward to see you again. Regards.

8/10 Good

Farie, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Nur
Very clean, courteous staff. Enjoyed mostly all, breakfast can still develop more
Response from Manger on 25 Nov 2015
Greetings From Hotel Nur MIri! Thank you for choosing our hotel and we are very happy with the nice review. Your information will be very useful for other guests who wish to stay at Hotel Nur. We look forward to welcoming you back. Regards.

8/10 Good

sylvia, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxidriver Scam in Miri
Hotel is nice and new and the staff friendly, hoewever there are problems with the taxidrivers as a foreigner they try to charge you five times more and never turn on the meter.
Response from Manager on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see you again! Regards.

6/10 Okay

mrs fuzi, putrajaya

Disliked: Staff & service
Not so nice treatment
Honestly the hotel is just nice. Since it a new hotel everything is ok. But the staff treatment is terrible I don't think the staffs now how to doing their job as front liner. They are not friendly. Hardly giving smile. Terrible service.
Response from Hotel Nur Associates on 25 Apr 2016
Dear Mrs Fuzi, thank you for staying with Hotel Nur Miri. We appreciate every reviews and comments from you about our hotel. We would like to apologized about the experienced that you had during your stay with us. We will try our best to improve on our service in future to satisfied every guest who stay in our hotel. Looking forward to see you again. Regards.

2/10 Terrible

khairul, kuala lumpur

Disliked: Staff & service, room comfort
rude staff
The staff at receptions was very rude with the customer
Response from Manager on 25 Apr 2016
Dear Mr Khairul, thank you for staying with Hotel Nur Miri. We appreciate every reviews and comments from you about our hotel. We would like to apologized about the experienced that you had during your stay with us. We will try our best to improve on our service in future to satisfied every guest who stay in our hotel. Looking forward to see you again. Regards.

8/10 Good

MD KHAIRUL SHAHRUL, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From outside its look like a loolw profile hotel,but once inside the lobby,it was suprisingly look well throughout the walk to our hotel room.The room was spacious n modern look. The only little problem is the wi-fi connection,although its free. Overall it was a pleasant and comfy stay and suitable for family.
Response from Manager on 25 Nov 2015
Greetings From Hotel Nur MIri! Thank you for choosing our hotel and we are very happy with the nice review. Your information will be very useful for other guests who wish to stay at Hotel Nur. We look forward to welcoming you back. Regards.

6/10 Okay

eric, france

Liked: Staff & service, property conditions & facilities
sans plus ...
petite chambre mais l'essentiel s'y trouve bon wifi au 2eme étage au 1er ça passe pas ! bouilloire avec café instantané 2 bouteilles d'eau Le ménage n'avait pas été fait le 1er jour j'ai demandé à ce qu'il soit fait les jours suivants ce qui a été fait ... pdj à la carte + petit buffet gâteaux pain de mie et café instantané sans être loin de tout les environs sont glauques ! des bâtiments en construction sur l'arrière et donc pas mal de bruit ... 2 restaurants "locaux" plutôt bons pas loin ...
Stayed 3 nights in Aug 2017

6/10 Okay

Takehisa, Guangzhou China

Hotelのロケーションが良かった。従業員もタクシーの手配等丁寧に対応いただいた。端の部屋だったためWifiが届かなく、ロビーに行かなければならなかった。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
普通のシティホテル
普通によい宿だが、窓のない部屋が多い。窓付きにすると値段が上がる。部屋は狭いが清潔。ティーセットやアイロン、ドライヤーなど一通りの設備はそろっています。朝食もまあまあ。周辺にはレストランやスーパーマーケットなどあり便利。
Response from Manager on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see and serve you again in future! Regards. ホテルヌールミリからのご挨拶！あなたの経験を共有していただきありがとうございますし、あなたの素敵なコメントを感謝しています。常に私たちのお客様は、当ホテルのサービスと設備に満足していることを知る喜びです。私たちは、見て、将来再びあなたを提供するために楽しみにしています！よろしく。

2/10 Terrible

lihong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neu, aber trotzdem schon alt.
Das Zimmer hatte kein Fenster und im Bad war Schimmel an der Decke. Das ganze Zimmer war feucht und da kein Fenster geöffnet werden konnte, brachte man die Feuchtigkeit auch nicht raus. Buffet beim Morgenessen ist bescheiden.
Response from Manager on 25 Apr 2016
Dear Sir, thank you for staying with Hotel Nur Miri. We appreciate every reviews and comments from you about our hotel. We would like to apologized about the experienced that you had during your stay with us. We will try our best to improve on our service in future to satisfied every guest who stay in our hotel. Looking forward to see you again. Regards. Sehr geehrter Herr, wir danken Ihnen Hotel Nur Miri zum Verweilen ein. Wir freuen uns über alle Bewertungen und Kommentare von Ihnen über unser Hotel. Wir möchten über den erfahrenen entschuldigen, dass Sie sich bei uns während Ihres Aufenthalts hatte. Wir werden unser Bestes versuchen, auf unseren Service in Zukunft zu verbessern, jeden Gast, der in unserem Hotel bleiben zu befriedigen. Freue mich, dich wieder zu sehen. Grüße.

8/10 Good

Chieko, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
I staied in this hotel 3 times in different days. Each time I left for other places, I left my big bag here, and it was stored safely. People were nice and room was clean. Good service.
Response from Hotel Nur Associates on 25 Apr 2016
Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see you again! Regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
깨끗하지만 좀 아쉬운 호텔
방에 창문이 없어 외부와 단절된 느낌입니다. 복도에서 나는 소음은 전혀 방음이 안되고. 하지만 이 가격에 이정도 호텔이면 만족합니다. 이번에 갔을 때는 변변치 못한 아침식사 마져도 준문을 받더니 너무 늦게 나와서 포기했어야 했고 조금 아쉽습니다.
Response from Manager on 25 Apr 2016
호텔를 Nur 미리 인사말! 당신의 경험을 공유 주셔서 감사하고 좋은 의견을 주셔서 감사합니다. 항상 우리의 손님은 우리의 호텔 서비스 및 시설에 만족하는 것을 알 수있는 즐거움이다. 우리는 다시 당신을보고 기대합니다! 문안 인사. Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see you again! Regards

8/10 Good

makkiko, japanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
外見よりずっときれいで清潔なホテル
深夜着、翌早朝発だったので、滞在時間は短かったですが、スタッフの対応がとてもよかったです。 タクシーも予約も予めお願いしていた時間に、ちゃんと呼んでおいてくれてました。 部屋も、外観から想像するよりずっときれいで清潔です。
Response from Hotel Nur Associates on 25 Apr 2016
ホテルヌールミリからのご挨拶！あなたの経験を共有していただきありがとうございますし、あなたの素敵なコメントを感謝しています。常に私たちのお客様は、当ホテルのサービスと設備に満足していることを知る喜びです。私たちは再びあなたを見て楽しみにしています！よろしく Greetings from Hotel Nur Miri! Thank you for sharing your experience and appreciate your nice comments. It is always a pleasure to know that our guests are satisfied with our hotel service & facilities. We look forward to see you again! Regards.