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Reviews of Super OYO 977 Hong Kong Suites

2 out of 5
Super OYO 977 Hong Kong Suites
Lot 842, Jalan Merpati, Miri, Sarawak

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Siti Syazwani

Travelled with family and small children
Liked: Staff & service, amenities
It's clean but need to fix the toilet. Overall is good place. The wifi a bit slow.
Response from Lisa on 7 Mar 2023
Hey, Siti Syazwani! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

8/10 Good

Michael Wong Sie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very near to Central Market.
Stayed 1 night in Aug 2021
Response from Cheshta on 31 Aug 2021
Hi, Michael! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Small room & dirty toilet
Small room & toilet is dirty. Cleanliness need to be improved.
Stayed 1 night in Jun 2020
Response from Cheshta on 5 Jul 2020
We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Jane

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid19 issue
i dont know what to say..because for me this hotel is ok n im just in the wrong time and situation..Im stuck in miri because of the covid19 n lockdown issue..my flight back to kl cancel and i was asked to quarantine myself in the place where I was staying ... at the start of my stay at the meritz hotel for 1 weeks but I had to move out and look for another hotel because they had closed their hotel due to covid19 issue and I had to find a hotel that was still operating and at that time only dragon hotel is still open ... but in limited circumstances ..then i have to move out frm dragon hotel because that hotel use for kkm staff for quarintine people..then i find hongkong hotel still operation so im stay here for a while so it would be unfair for me to comment on this hotel in the face of global issues such as the corona virus issue and I believe hotel management is also unable to do anything go wrong them ... so to me everything is good and perfect ..
Stayed 1 night in Apr 2020
Response from OYO on 20 Apr 2020
Thanks for applauding! We would love to stay updated and posted with your future reviews as well. Regards, Nini

8/10 Good

Adrian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Business Stay
Many ants this stay in bathroom.
Stayed 1 night in Feb 2020
Response from OYO on 22 Feb 2020
It seems that you are not completely satisfied with our services, Adrian! Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Kevin

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The location is good, near the food stalls & restaurant. At night, just walk to the food stalls. No need to worry about where to find food. The toilet seemed dirty especially the toilet bowl & sink. Only a small hook provided in the toilet. No hook for the toilet paper. No shower cap provided. Not enough lighting in the room. Only 2 lamps on the ceiling. The aircond produced noice until i can't sleep.
Stayed 1 night in Jan 2020
Response from OYO on 30 Jan 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tons of eateries around. All were well. Budget price, budget comfort.
Stayed 1 night in Jan 2020
Response from Joey on 22 Jan 2020
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Joey

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jan 2020
Response from Ammy on 8 Jan 2020
Hey, It is always good to see our guests happy. Such feedback helps us. Keep them coming :)

8/10 Good

Kamil

Business traveller
Liked: Room comfort
AWESOME
AMAZING
Stayed 3 nights in Nov 2019
Response from Zara on 29 Nov 2019
Hi, Kamil! Delighted to see you liked our services. Keep this love coming :) Regards, Zara

8/10 Good

Haslina

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food and mall
Stayed 1 night in Nov 2019
Response from Zara on 13 Nov 2019
Thanks for such a lovely review, We will strive to keep up with your expectations always. Regards, Zara

8/10 Good

osman

Liked: Cleanliness, property conditions & facilities, room comfort
Nice to stay at
Stayed 1 night in Aug 2019
Response from Zara on 25 Aug 2019
Delighted to know that you loved our services, Osman ! Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room so clean
Stayed 2 nights in Aug 2019
Response from Zara on 14 Aug 2019
Loved to hear this, It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Cheshta on 19 Jul 2019
Glad to see that you have rated us superb, We will keep delighting our guests and promise to keep service standards high. Regards, Cheshta

8/10 Good

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Zara on 2 Sept 2019
Thanks for the positive rating, Hope to welcome you again soon :) Regards, Zara