Miramar Vacation Rentals

"Perfect hotel"

"The grounds, rooms, food, and amenities at Sibu Lodge were exceptional. The property is beautifully maintained, and overall it was a wonderful place to stay. Service, however, was inconsistent. Our breakfast and lunch servers were very good—Marilynne, in particular, stood out for her warmth and attentiveness. Unfortunately, our dinner experience was quite the opposite. Both Eric and Katherine appeared preoccupied with paperwork, and we were largely ignored throughout the meal. At one point, a fly landed in one of our water glasses. When Katherine eventually came to the table, we informed her. She removed the glass, but despite our request for a replacement and a refill for the table, she did not return for nearly 20 minutes. There was no apology or acknowledgment, which came across as dismissive and unprofessional. This was especially disappointing given how much we were otherwise enjoying our stay. With more consistent service, particularly during dinner, the overall experience would have been outstanding."

"I really needed a room change , there were three of us and the beds were not big enough, the staff were abrupt and did not really try to accommodate us so that there were three beds for us to use or even a rollaway bed, the rooms are very tiny and there is no place to sit down in the room only a couple of chairs outside, there is no refrigerator , so no ability to keep drinks cold. My recommendation is to stay someplace else and visit. I had booked it for 4 nights and no refund was given, we left the next morning "

"I stayed here with my parents and boyfriend and just had the most pleasant time ever. The workers were extremely accommodating to every single plan and idea or question we had. It’s the rainforest, the drive to nearby things is not troublesome in the slightest either. "

"Our room lacked a tv and ac but we did not miss it as we were out and about most of the time."

"Staff was helpful. Building is showing age but amenities seem to be good. They are trying to take care of the property. Buffet was good and being all inclusive you don't have to worry about anything"

"Room and property are beautiful. They offer breakfast but wasn't able to try it due to our scheduling didn't coordinate with their 7am start time. That is one thing I would change is maybe have breakfast start at 6 for people going on tours so they can eat first. They did provide one day a to go box the night before with sandwich and fruit which was nice. The pool and hot tub were relaxing and they have a .25 mile hike thru woods on their property that is awesome. The view of volcano was exceptional."

"La vue est tout simplement magnifique, avec 2 chambres séparées et 2 salles de bain: idéal pour 2 couples, une famille et des amis. Possibilité de faire à manger. Terrasse incroyable avec piscine. Immersion dans la forêt avec des sons magnifiques. Un lever du soleil à couper le souffle. Ce n’est pas le plus moderne, mais amplement propre et lit vraiment très confortable"

"Beautiful location, attentive and friendly staff, commitment to sustainability"