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Reviews of Grand Mercure Wakayama Minabe Resort & Spa

4 out of 5
Grand Mercure Wakayama Minabe Resort & Spa
348 Ohmetsudomari Yamauchi, Minabe, Wakayama-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 156 reviews" "
Rating 8 - Good. 71 out of 156 reviews" "
Rating 6 - Okay. 26 out of 156 reviews" "
Rating 4 - Poor. 7 out of 156 reviews" "
Rating 2 - Terrible. 2 out of 156 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

manjula prasad

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
it is not worth of paid amount the location is nice if you rent a vehicle it is ok to go to town and have some foods the breakfast was very expensive that have no many choices to eat i do not think it is four star, they charge 1000 yen for my 2 years old child each day even it is triple bed room and i did not order any extra bed
Stayed 3 nights in May 2022

6/10 Okay

Fabio

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2021

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The decoration is very old and there was no heating, it was ok but not worth the price definitely. Also the WiFi was terrible
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and the view are beautiful
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
far from local station; shuttle times not often
Expect great Japanese hospitality. Room was spacious. Two bed option was great for traveling friends. Had seating area with table and amazing view from room. Did not have access path to beach. The shuttle was infrequent and had to be reserved the day prior before 5 pm. The hotel is about a 10 minute ride from the Minabe station and in 2019 cost 1780 JPY. The pool is open starting in July, so although it was a resort, there was no swimming option. Overall, reasonable option with great view if that’s what you’re looking for.
Stayed 2 nights in Jun 2019

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
nice environment, but the pillows are too small, not so comfy.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018

8/10 Good

Ben

Liked: Cleanliness, staff & service, room comfort
Ben
This is an excellent hotel with large but very average rooms. The staff is extremely friendly and helpful and the hotel has a wonderful, large onsen (Japanese bath) both indoors and outdoors, but the restaurant is very average
Stayed 1 night in Dec 2017

8/10 Good

Kam Tao Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good cozy hotel
Good with a car to drive around and enjoy the leisure environment

8/10 Good

Toshihiro

Travelled with family
Liked: Cleanliness, staff & service
お風呂は広いですよ。
Stayed 1 night in May 2024

6/10 Okay

たかゆき

Liked: Cleanliness, property conditions & facilities
朝夜ビュッフェを予約してたべましたが、金額が高いです。 元取るって考えはおかしいかもですが支払った半分も食べてない思います。 2泊しましたが2日ともメニュー同じですし、味もめちゃめちゃ普通です。 店員さんも荒いんで更に残ってる汁などこちらにかけても謝る事もなかったです。 ホテル自体は良いのですが残念です。
Stayed 2 nights in Oct 2023

10/10 Excellent

YASUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

???

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールが良かった。
Stayed 1 night in Aug 2023

6/10 Okay

Hiromi

Stayed 2 nights in Aug 2023

6/10 Okay

??

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

TAKAKO

Stayed 1 night in Dec 2022

6/10 Okay

RIE

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

kazuko

Travelled with family
Stayed 1 night in May 2022

8/10 Good

CHIKAKO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Asano, Shinagawa-ku

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

6/10 Okay

asumi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
冷蔵庫を使おうとしたら、中に髪の毛がありました。残念。
Stayed 1 night in Nov 2021

4/10 Poor

Hiromasa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
予定外の宿泊で。
予定外の宿泊でしたので　空いているホテルを 確保したので　詳しくは調べなかったが 温泉旅館でした 盆期間のため　家族連れが多い環境 フロントスタッフは　男性でしたが　対応が すべてにおいて雑に感じました レストランや売店は丁寧だったのに残念ですね
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
海が綺麗でした！ どこの部屋も海ビューです
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
景色最高でした！ ありがとうございました！
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Kai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family and small children
建物的には少し古く、昔はいいホテルだったのかなという感じです。清掃等は行き届いていたので子連れにはちょうどいい感じです。
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
全体的に家族連れには良いところ
フロントの対応は列の並ばせ方や公平に順番に対応するなどの部分でもどかしさを感じられました。また宿泊者にもかかわらずプールに追加の代金を支払うのは初めての経験でなんとも不思議な感じでした。歩いて５分程の近くの公園や浜辺を含めて子供連れにはゆっくりできる良い場所だと思います。
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
楽しめました！
決して高い部屋ではなかったですが、部屋から海が見えて良かったです。また、時節柄大浴場は控えましたが、ホテルでのイベント等色々家族で楽しめました。
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

HIROAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Hiromi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
磯遊びもできて楽しみました。 このご時世で朝食は和食御膳でしたが、とても美味しかったです。
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

ogawa

Travelled with family
壁が薄い
隣の部屋の人の声がうるさくて、なかなか寝付けれませんでした… 壁が薄いですか？
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

TOMOMI

Travelled with family
Stayed 1 night in Dec 2019

10/10 Excellent

Minako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーシャンビューの景色が最高
絶景のお部屋でした。清潔な館内で、お食事もボリュームがありよかったです。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
The view is very good, room is very big, the breakfast has lots choices and good food. It was a pleasant stay for our families.
Stayed 1 night in Dec 2019

10/10 Excellent

Hitomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高！
まず最初にフロントの方の笑顔の対応が凄く良かったです。 家族三人で一部屋でしたが写真通りとても広く一人は、ソファーベットでしたが 寝心地も良かったです。7階の端の部屋で窓が左右にあり両方海が見え最高の景色のはずが次の日が朝から雨だったので少し残念でした。 大浴場もとても広く露天風呂もとても良かったです。部屋も大浴場も掃除もしっかり出来ていて気になるところは、一つも無かったです。 朝食のバイキングも種類も多く美味しかったです。 また晴れの日に宿泊したいです。
晴れなら景色最高！
Stayed 1 night in Dec 2019

10/10 Excellent

wing on

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バイキング美味しかったです。
バイキングの内容が良かったです。どれも美味しく頂きました。特に海鮮物がいきが良くてプリプリでした。 お部屋もオーシャンビューで窓も大きく快適でした。 お土産屋さんや隣接している薬局の営業時間が長く、何でも揃っているのでものすごく便利でしたよ。
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Old and dirty hotel, staffs are rude and not willing to help, not up to standard of a Japanese Hotel, full of tours, crowded and noisy.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
かなり混雑していましたが、不快な思いをすることはなく、快適に過ごせました。 ソファのひじ置きがすりきれていたのが、気になりました。
Stayed 1 night in Dec 2019

8/10 Good

SUET YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タオルの予備や茶葉の量が減った。外国人の増加の影響かな？持って帰るのがいるせい？
Stayed 1 night in Nov 2019