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Reviews of DoubleTree by Hilton Milwaukee Downtown

4 out of 5
DoubleTree by Hilton Milwaukee Downtown
611 W Wisconsin Ave, Milwaukee, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1002 reviews" "
Rating 8 - Good. 229 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was seamless with such a wonderful staff. The property is very clean. There's nothing you don't have at your fingertips with this hotel. I would recommend the Double Tree to anyone who needs or wants to stay in downtown Milwaukee.
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Thanks for your 5-star review, Lisa! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Marco

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from GM on 21 May 2024
Thanks for sharing your review with us, Marco! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff I've run into have been very personable with fantastic customer service. I will definitely stay here again given the great experience
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Thanks for your glowing recommendation, Michael! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Milwaukee!

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thanks for your 5-star review, Victoria! We are happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Milwaukee!

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Thanks for your 5-star review, Phil! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Milwaukee!

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, clean, quiet despite 2 proms going on. Did not like the 28.00 a day parking fee.
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for sharing your feedback with us, Scott!

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around!
Stayed 1 night in May 2024
Response from Hotel Management on 13 May 2024
Thanks for your 5-star review, Fabiola! We are so happy to hear you enjoyed your stay and loved the staff. We look forward to welcoming you on your next visit to Downtown Milwaukee!

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Misleading review indicated breakfast “available” which does NOT mean breakfast included. Also did not list $28 parking fee. All should be included!!
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you for sharing your feedback with us, Susan. We have shared this insight with the booking provider as the online format is not controlled by the hotel. We hope to have the opportunity to welcome you on a future visit to Downtown Milwaukee.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd stay at the Double Tree and it was perfect. Every request was taken care of in a timely fashion with no fuss. We appreciate the value and service of the hotel.
Stayed 2 nights in May 2024
Response from GM on 6 May 2024
Thanks for your 5-star review, Christine! We are happy to hear you enjoyed another stay with us and look forward to welcoming you again soon!

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would stay again.
Stayed 1 night in Apr 2024
Response from GM on 6 May 2024
Thanks for your 5-star review, Dan! We are happy to hear you had a great stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay! The staff was very friendly and accommodating!
Stayed 1 night in Apr 2024
Response from GM on 6 May 2024
Thanks for your 5-star review, Heather! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly
Stayed 2 nights in Apr 2024
Response from GM on 6 May 2024
Thanks for your 5-star review, Sandra! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Nick

Stayed 1 night in Apr 2024
Response from GM on 6 May 2024
Thanks for sharing your feedback with us, Nick! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No noise issues
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thanks for your 5-star review, Noah! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait until my next stay.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thanks for your 5-star review, Jackson! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee soon!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far everything went very smoothly. Clean comfortable room within walking distance to Fiserv Forum.
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Thanks for your 5-star review, Donna! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Ashley

Stayed 1 night in Apr 2024
Response from GM on 9 May 2024
Thanks for your 5-star review, Ashley! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and great food at restaurant
Stayed 2 nights in Mar 2024
Response from GM on 15 Apr 2024
Thanks for sharing your review with us, Brenda! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and accommodating. We would definitely stay here again!!
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
Thanks for your 5-star review, Ann! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
we really enjoyed this place! it was quiet. the only complaint we had was we had valet parking and they filled up and we weren’t able to park there and had to find an alternative route. being out of town they were able to give recommendations of where to park and did refund us for the valet.
Stayed 2 nights in Apr 2024
Response from GM on 15 Apr 2024
Thanks for sharing your review with us, Tia! We are happy to hear you enjoyed your stay and are so sorry to hear valet parking was unavailable upon your arrival. It's great to know our friendly staff was able to help guide you to an alternate parking location. We sincerely appreciate you staying with us and look forward to welcoming you back on your next visit to Downtown Milwaukee!

10/10 Excellent

Shuaib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Thanks for your 5-star review, Shuaib! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from GM on 8 Apr 2024
Thanks for your 5-star review, Michael! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Kimberly, MARSHALL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gal at front desk & manager were amazing…very welcoming & friendly! We’ll be staying again this summer!
Stayed 1 night in Mar 2024
Response from GM on 5 Apr 2024
Thanks for your 5-star review, Kimberly! We are so happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 5 Apr 2024
Thanks for your 5-star review, Rosie! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Jessica

Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thanks for sharing your review with us, Jessica! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy walk to downtown places
Stayed 4 nights in Mar 2024
Response from GM on 2 Apr 2024
Thanks for sharing your review with us, Tyler! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thanks for your 5-star review, Kim! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Roena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet convenient
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thanks for sharing your review with us, Roena! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but enjoyed it
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thanks for your 5-star review, Scott! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thanks for your 5-star review, Jeanette! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Elizabeth

Stayed 2 nights in Mar 2024
Response from GM on 15 Apr 2024
Thanks for your 5-star review, Elizabeth! We happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Carrie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and accommodating. They made our stay AMAZING!
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Thanks for your 5-star review, Carrie! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Lu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location, not the parking
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thanks for your 5-star review, Lu! We are happy to hear you enjoyed our central location and sincerely apologize for any inconvenience the onsite valet parking may have caused. We appreciate you staying with us and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. I would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thanks for your 5-star review, Barbara! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 24 Mar 2024
Thanks for your 5-star review, Joshua! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Angela, Hortonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for an event at Fiserv… staff was very helpful with parking and resources…. Was close enough to walk but the weather was cold so we grabbed an Uber… room was very clean and quiet.
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Thanks for your 5-star review, Angela! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff!
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Thanks for your 5-star review, Heather! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 19 Mar 2024
Thanks for your 5-star review, Tom! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Julia

Stayed 1 night in Mar 2024
Response from GM on 8 Apr 2024
Thanks for your 5-star review, Julia! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

8/10 Good

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Minor inconvenience was the main doors were not functioning and we had to go around to enter the building. Also the refrigerator in the room wasn’t quite working that well, but kept stuff cold enough were it wasn’t a huge deal. Otherwise hotel layout is easy to navigate and was in right across the Wisconsin center. 4/5 stay truthfully.
Stayed 3 nights in Mar 2024
Response from GM on 11 Mar 2024
Thanks for sharing your feedback with us, Anthony! We are happy to hear you enjoyed our central location and sincerely apologize for the maintenance issues you encountered. We look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Dominque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was polite the stay was overall exceptional
Stayed 1 night in Mar 2024
Response from GM on 8 Mar 2024
Thanks for your glowing recommendation, Dominique! We are so happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I think the fact that you have to pay for parking and an outrageously priced breakfast is obsurd. The staff were nice except for the man who checked me in. He was very short and rude and i was the only one checking in. Parking guys were nice. My room was cleanish. There was dust on some fixtures, debri on floor around items like they werent moved while vacuuming, and the thermostat didnt worrk so my room was to warm. I also think the fact that they gave me two complimentary waters in the fridge and i had three registered people was inconvenient. Not the worst hotel but definitely expected more from a hilton.
Stayed 1 night in Mar 2024
Response from GM on 6 Mar 2024
Ryan, We are so very sorry to hear you were disappointed in your stay with us. We strive to provide outstanding service and sincerely apologize that you were not met with that upon check in. We appreciate your feedback and have shared your comments with our leadership team so we can address your concerns with housekeeping and friendliness.

10/10 Excellent

Sergio

Stayed 3 nights in Mar 2024
Response from GM on 26 Mar 2024
Thanks for your 5-star review, Sergio! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Feb 2024
Response from GM on 5 Mar 2024
Thanks for your 5-star review, Evan! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 5 Mar 2024
Thanks for your 5-star review, Stephanie! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024
Response from GM on 24 Mar 2024
Thanks for your 5-star review, Mark! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

10/10 Excellent

Dayani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it , they had room service and it was great but it was very pricey still loved it tho . Valet parking , rooms were super clean and stocked up on waters & such , they also gave us cookies upon arrival :) . 10/10 overall experience
Response from GM on 5 Mar 2024
Thanks for staying with us, Dayani! We are so happy to hear you enjoyed every aspect of your stay and look forward to welcoming you with more of our signature DoubleTree cookies again soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always pleasant and efficient. Rum is always neat and clean. Great distance and location from Marquette University. Love this property
Stayed 1 night in Mar 2024
Response from GM on 5 Mar 2024
Thanks for your 5-star review, Nancy! We are so happy to hear you continue to enjoy your stays with us. Looking forward to welcoming you back again soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from GM on 27 Feb 2024
Thanks for your 5-star review, Cheryl! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very feiendly staff . But the windows are terrible, you can hear the wind blow through them like theres nothing there, and a little drafty.
Stayed 2 nights in Feb 2024
Response from GM on 26 Feb 2024
Thank you for sharing your feedback with us, Adam! We are happy to hear you enjoyed our friendly staff and sincerely apologize for the maintenance issue you encountered. Our team has your reservation details and will look into the draftiness you experienced. We appreciate you staying with us and look forward to welcoming you on a future visit to Downtown Milwaukee!