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Reviews of Red Carpet Inn Hazleton

2 out of 5
Red Carpet Inn Hazleton
1221 North Church Street, Route 309 North, Milnesville, PA

Reviews

5.0
Rating 10 - Excellent. 45 out of 574 reviews" "
Rating 8 - Good. 96 out of 574 reviews" "
Rating 6 - Okay. 131 out of 574 reviews" "
Rating 4 - Poor. 111 out of 574 reviews" "
Rating 2 - Terrible. 191 out of 574 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Julio

Stayed 1 night in Apr 2024

10/10 Excellent

Jaymes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My new go-to when I'm in town. Clean room, friendly staff, free breakfast and wifi. All at a great price. Can't go wrong here. I've stayed here twice now.
Stayed 1 night in Mar 2024
Response from Reddy on 2 Apr 2024
Thank you for the business. See you soon

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Reddy on 2 Apr 2024
Thank you for the business. See you soon

2/10 Terrible

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff was fine just non refundable because i was not aware from expedia that their was a 70 deposit . If knew that would not of went there. And i didnt get my money back from expedia which said i was late to check in and the staff even wondered why because you need to check in by 3am. And i was there at 11:30pm so it sucked. Never will i deal with expedia again.
Stayed 1 night in Mar 2024
Response from Reddy on 30 Mar 2024
I am sorry I didn’t understand the problem. Are you having problems with Expedia? If any problem from outside we will take care. Hope to see you. Thanks for your business. Any deposit we hold will be refunded as soon as customer checks out

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Regan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to when visiting the Hazelton area
This is our third time staying at this hotel and we have always been very satisfied with everything.
Stayed 2 nights in Dec 2023

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fair
Stayed 3 nights in Dec 2023

8/10 Good

MICHAEL

Travelled with partner
Liked: Staff & service, property conditions & facilities
on site bar was excellent and owner present and great people
Stayed 3 nights in Oct 2023

6/10 Okay

Carolann

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Place was filthy. Food stains all over and someones underwear under the bed..
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

ana, brooklyn

Travelled with family
Liked: Staff & service
Staff friendly place just needs updating. I stayed here because it was convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommend
Gentlemen at the front desk and young lady at the bar very pleasant. We were told the bar/kitchen was open until 2am. The bar was very cool, 80s vibe but the kitchen was closed. The hotel itself very old, dingy and out dated. The outside had trash all over, the hall carpets stained, and we walked into the room and the smell hit you. The floors were sticky, the lamps flickered, change/money all over the floor so that tells me it wasn’t cleaned properly, the bathroom oh my. The tub was gross with hair and stains, the sink was dirty, towels had stains on them, the toilet was clean. The wallpaper old and stained, no fan to vent. The walls were dirty and marked all up. The walls are thin. We could here the other TVs, The bed was comfy enough and the linen was ok. Updates are needed but they do have EV chargers. Money should go into updating everything from the outside to the inside.
Stayed 1 night in Oct 2023

4/10 Poor

Manjit

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean, and breakfast was very limited options
Stayed 1 night in Oct 2023

6/10 Okay

Pedro

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Georgina A

Travelled with partner
The bathtub was clogged
Stayed 1 night in Sep 2023

2/10 Terrible

Jenn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checked into room it was dirty, went back to desk she blamed it on housekeeping they was new , checked another room out same way , 3rd room was better, but 2 rooms dirty and so noisy here also, will never be back
Stayed 2 nights in Sep 2023
Response from Reddy on 1 Oct 2023
I am sorry for the inconvenience. I will look into that issue. Mean while I will send a coupon for a free room. We thrive to give a clean comfortable and good room with latest amenities. Please use our coupon at Checkin at no charge to you. Thanks

4/10 Poor

Alexandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough towel, breakfast not enough good and not well clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Lyric

Travelled with partner
Liked: Cleanliness, amenities
My stay was nice, when me and my man first arrived we were welcomed by a blonde lady who was training a young man. Very nice people, as for my checkout experience, the lady at the desk today was very rude. Would stay again for the convenience and the bar downstairs. Staff needs to be better all around or keep the 2 we met at check-in
Stayed 2 nights in Sep 2023
Response from Reddy on 25 Sept 2023
I appreciate your business and feedback. See you soon

6/10 Okay

Brandy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Everything was old place looked run down and out of date. Walls are so thin.
Stayed 1 night in Sep 2023
Response from Reddy on 24 Sept 2023
We give clean rooms and excellent service. I appreciate your business and comment

6/10 Okay

arelis

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Reddy on 24 Sept 2023
Appreciate your business. See you soon. Reddy

10/10 Excellent

Emely

Stayed 1 night in Sep 2023

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reddy on 24 Sept 2023
Appreciate your business. See you soon

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Reddy on 24 Sept 2023
Appreciate your business. See you soon Reddy

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023
Response from Reddy on 24 Sept 2023
Appreciate your feedback. See you soon Thanks for your business

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Crackhead hotel
Lady at the check-in desk was great. Waiting for her to deal with crackheads that live there trying to figure out the security deposit was bad. Steps to the second floor are a death trap. Every surface of the room had some sort of oil on it. Towels were beat up and definitely not washed. Hair was all over the towels and bathroom area. Shower fixture was not attached to the wall, needed two hands to get it turned on. The towel I brought smelled like cigarette smoke by the morning after hanging in the bathroom. 4 pillows on the bed, no two were the same. Glad I brought my own towels and pillow. Would not recommend anyone to stay there.
Stayed 2 nights in Aug 2023
Response from Reddy on 24 Sept 2023
Respectfully disagree with your comment Thanks for your business

10/10 Excellent

Elenis Morales

Stayed 1 night in Aug 2023
Response from Reddy on 24 Sept 2023
Thanks for your business see you soon

4/10 Poor

Darwin

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Reddy on 24 Sept 2023
Thanks for your business and see you soon

8/10 Good

Kimberly

Stayed 2 nights in Jul 2023
Response from Reddy on 15 Aug 2023
Thanks for your review and business. See you soon.

8/10 Good

Jeffrey

Stayed 1 night in Aug 2023
Response from Reddy on 24 Sept 2023
Appreciate your business. See you soon

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Awful. Would NOT recommend.
This was the worst hotel we have ever stayed at. The rooms were absolutely disgusting. Dead bugs all over the floor. Drain flies flying around. Dust on the furniture. A clogged toilet that was not functional. The room reeked of cigarettes and mildew. The AC unit was incredibly loud. We asked the front desk lady to use a plunger, but that didn't help. We had children with us so having a functional toilet was a must. She said she would see but didn't think there were any rooms available. We decided we were just going to leave after waiting almost an hour to hear back from her and getting nothing. When we went to let her know only then did a room suddenly become available. Mind you, this was at 2am. It was at this time we understood why there was only a few cars in the parking lot. This place was completely unsanitary and unacceptable. I have no idea how this hotel hasn't been shut down or how it was rated as a 3 star hotel, because it most definitely is not. I'm not one to complain, but I don't ever want a family to deal with what we did while traveling. I wish we had taken photos, but were not wanting to hang around longer than was necessary.
Stayed 2 nights in Jul 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dog fecis in the hall way. Someone spit a hocker on step railing. I was woken at 230am by the stench of marijuana. A woman who was high let her Pitvull run free and then entered the pool area. The pool was not clean and filter was not running. Breakfast: no protein. Must share gallons of milk with other guests. One of the staff whom lives on the property stood and make 10 waffles, forcing other to eat cold breafast items. This is just a small does of complaints. I have not even mentioned the black mold, missing windows and room phone not working.
Stayed 2 nights in Jul 2023

2/10 Terrible

THOMAS, BRICK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not safe for woman or families. It was like pay by the hour hotels. Water on flloors in rooms. Bed linen ripped. Horrible frightening conditions. We checked in then checked out after we saw the room. Be warned.
Stayed 2 nights in Jul 2023
Response from Reddy on 22 Jul 2023
I am sorry I didn’t meet your expectation. Our rooms are really in very condition and quality. Our mission is to give very clean rooms and good customer service. I respectfully disagree with your comment about the rooms. Manager.

6/10 Okay

Annmarie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There were no chairs by the pool to sit
Stayed 2 nights in Jul 2023
Response from Reddy on 24 Jul 2023
We kept chairs. If they are missing we will take care. We appreciate your business and feedback. See you soon

8/10 Good

Susanne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Red Carpet Inn
My husband and I enjoyed our stay. The Hotel was near a shopping plaza and restaurants which was convenient. The room and bedding were clean and the service exceptional.
Stayed 1 night in Jul 2023
Response from Reddy on 24 Jul 2023
We appreciate your business and feedback

2/10 Terrible

Naury

Disliked: Property conditions & facilities
Stay here ONLY if you do not have another choice
Stayed 1 night in Jul 2023
Response from Reddy on 24 Jul 2023
Please call me we will look in to the issue. We appreciate your business

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk and reception was amazing. Super friendly and efficient. Room, yeah not so much. Let me start by saying there was hair, of all types, through out the tub and bathroom. Empty soap wrappers left behind in corners. But the WORST PART of this is the bed itself. A taco doesnt do the shape / condition of this bed. It was horrid. Like children had bounced in the middle until it collapsed. Seriously. No joke. It was literally a 45° angle when you lay down.
Stayed 1 night in Jul 2023
Response from Reddy on 24 Jul 2023
Sorry for the inconvenience. Thank you for your feedback. We will definitely fix the broken piece. Please come back and give a chance. In your next visit we will offer 10% off. Manager

4/10 Poor

Bartosz

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I didn't find anyone at the front desk, I trained someone to check in about 15 minutes. to no avail, then I found the phone number of the hotel and only managed to ask the Lord from the front desk. it all took over 20 minutes terrible. Then twice in the night the hotel phone rang waking us all up, when I picked up the phone there was a dead signal. The door to the room was very hard to close. The only positive thing about this hotel is the amazing BAR 80' with very nice staff
Stayed 1 night in Jul 2023
Response from Reddy on 4 Jul 2023
I am sorry about the front desk response. I will definitely look into that. Thanks for your business and giving your feedback

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Canceled due to death and still was chared stay away from here they will charge you even though on website it states no charge unless you have checked in total lies and bate you to coming.
Stayed 2 nights in Jun 2023
Response from Reddy on 4 Jul 2023
Sorry to hear the death in the family. Guaranteed reservations per booking details.

8/10 Good

Bouaketh

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at the Red Carpet Inn after I was upgraded to a king size room on the second floor far away from everyone. The first night the unfriendly front desk staff put me in room 101 next to the entrance from the lobby. It was very noisy with people screaming out at least four times. After the third bursting out by the drunken men, I couldn’t go back to sleep. But, I tried to look at it as a positive experience in order to be in peace for my foster sister who I came to Hazleton for her wake and funeral services. The next morning, I happened to see a very nice front desk staff at continental breakfast. I asked if she could upgrade me. She did and it made my stay and trip back to Hazleton for my dear sister a different experience. Thank you.
Stayed 3 nights in Jun 2023
Response from Reddy on 4 Jul 2023
Thank you for the business and for the feed back. We give excellent service to our customers and have all amenities for our customers.

6/10 Okay

Mark

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Reddy on 4 Jul 2023
Thank you for the business. And see you soon

2/10 Terrible

Mydonna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly but the property itself was filthy , outdated . I didn’t even use the shower there . The condition was that bad
Stayed 1 night in Apr 2023
Response from Reddy on 17 May 2023
I apologize for the inconvenience caused to you and we will look into the issue you mentioned. We would have gladly take care of the problem with the front desk, How ever we strive to give excellent rooms and look for pleasant stays for our guest. Hope you give us a chance and see you soon. Manager--Reddy

8/10 Good

Monica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
For $80 it was one of the better “cheaper” rooms we have stayed at on the fly. To have a breakfast for guest, and a pool on site (we saw it and heard it but was to cold for it to be open/in use at this time) is more than any other $80 room we had. The first room we were put in was not cleaned, but was an accident due to miscommunication in shifts. Our second room, although it was not “newer” was still clean and set up with a mini microwave and coffee machine. And you could tell they tried to update. It’s also attached to a little dive bar which is a friendly place when you need a drink after a long drive. The staff was nice and accommodating
Stayed 1 night in Apr 2023
Response from Lizzy on 17 May 2023
Thank you very much for your feed back we will see you soon :)

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from Lizzy on 17 May 2023
Thank u so much for your business we will see u soon

4/10 Poor

Joel

Disliked: Cleanliness, amenities, property conditions & facilities
The roo
Stayed 1 night in Mar 2023
Response from Lizzy on 17 May 2023
I appreciate if you give proper area to improve. I appreciate your business. Keeping our guests happy is our primary business Thanks

6/10 Okay

John

Stayed 1 night in Feb 2023

6/10 Okay

James

Travelled with family
Stayed 1 night in Dec 2022