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Reviews of Fiordland Discovery

4 out of 5
Fiordland Discovery
Berth 5, Milford Wharf, Milford Sound

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 37 reviews" "
Rating 8 - Good. 4 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Jan 2024
Response from from all of us at Fiordland Discovery on 18 Jan 2024
Hello Brian, thank you so much for taking the time to rate our Milford Sound Overnight Cruise a 10 out of 10, we truly appreciate this!

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from from all of us at Fiordland Discovery on 18 Jan 2024
Hello June, thank you! We truly appreciate you sharing your rating of your experience when you were aboard the Fiordland Jewel in Milford Sound.

10/10 Excellent

Jose

Stayed 1 night in Mar 2023
Response from Kate on 18 Mar 2023
Many thanks Jose for your wonderful review! We're so pleased to hear how much you enjoyed your time with us.

10/10 Excellent

Jeff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the highlight of a trip full of highlights. The staff was incredible, made us feel like royalty. The food was top notch, and the boat was breathtaking. Our original trip to Milford Sound had to be moved to Doubtful Sound due to a road outage. The owners went above and beyond to make sure our trip went uninterrupted. I would recommend this cruise even at twice the price. An unforgettable experience. Thank you to the captain, owners, and all the staff.
Stayed 1 night in Feb 2020
Response from Debbie on 27 Mar 2020
Thank you so much for your amazing review and we truly appreciate you taking the time to share your experience, we also loved reading how much you enjoyed your time with us!

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was warm and friendly. The dinner was delicious, as was the breakfast. Kayaking was fun but less time than desired (only allowed for about 20-30 minutes).
Stayed 1 night in Mar 2020
Response from Debbie on 8 Mar 2020
Hi Jenna, thank you so much for posting your review as we truly value feedback from our guests. Kind regards from all of us at Fiordland Discovery.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Debbie on 8 Mar 2020
Thank you for your rating.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Milford Sound
Very enjoyable stay on the Fiordland Discovery. Milford Sound was gorgeous, the crew was wonderful, the food was tasty - our family was in the bunk room. Beds were comfortable but it was hot. A great way to see the Sound without rushing back to Queenstown in one day!
Stayed 1 night in Jan 2020
Response from Debbie on 2 Feb 2020
Hi Judith, thank you for your 10 our of 10 review and post, we are very happy to hear that you had an enjoyable stay and we look forward to sharing your feedback with the crew. From all of us at Fiordland Discovery.

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's expensive, but the experience is worth it! Such a beautiful place and waking up to it on the water can't be beaten!
Stayed 1 night in Jan 2020
Response from Linda on 20 Jan 2020
Good afternoon Gordon, Its so nice to hear you enjoyed your stay with us and that you thought the experience was worthwhile. We really appreciate your positive feedback. From all the crew at Fiordland Discovery.

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great way to experience Milford Sound! Crew was exceptional food was great! Allowed us to spend time taking in the sights away from crowds.
Stayed 1 night in Jan 2020
Response from Linda on 16 Jan 2020
We're delighted to hear that you had an enjoyable experience on-board the Jewel. And thank you for your wonderful feedback, I have shared your kind words with our crew this morning. You've made their day!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fjordland Discovery charged me twice for the trip and claims that they never received the Orbitz payment.
Stayed 1 night in Dec 2019
Response from Fiordland Discovery Owner on 1 Jan 2020
We are trying our best to resolve this issue for you and have been in contact with Expedia/Orbitz to try to understand where the error has occured. Please be assured that a full refund will be processed as soon as possible if necessary and we do hope that you enjoyed your time on board. We also sincerely apologise for any inconvenience caused and ask for your patience whilst we look into this for you.

10/10 Excellent

Darin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Experience Worthwhile
A beautiful experience first class service , first class meals . We even scored a free upgrade where the teenagers had a room to themselves. So much to see , had a spa in the hot tub late at night and the tranquility was absolutely amazing Recommend a stay on the overnight cruise
Stayed 1 night in Oct 2019
Response from Fiordland Discovery Team on 1 Jan 2020
Thank you so much for your lovely review Darin. Your recommendation is highly appreciated and we're delighted to hear how much you enjoyed the tranquility of Milford Sound and your time on board. Many thanks once again.

10/10 Excellent

Jagoda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milford Sound visit to remember
Wonderful experience. It was raining the whole day and night but that did not stopped people kayaking or jumping too the water. The departed was at 4 pm and return at 9 am. Amazingly different scenes in one and the other directions. We travell a lot but this was our best experience so far😍
Stayed 1 night in Dec 2019
Response from Debbie on 22 Dec 2019
Thank you so much for your review and we are so happy to hear that you had a wonderful experience and it was a visit to remember!

10/10 Excellent

Jaimyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Debbie on 9 Dec 2019
Thank you for rating our experience 10 out of 10!

10/10 Excellent

Brian, Francisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience at Milford Sound. Not your ordinary hour long day boat tour. You get to spend a good amount of time on the boat in the middle of the Milford Sound surround by all the hills/mountains and endless amounts of waterfalls. Also a delicious dinner was provided with locally source seafood from the sound and a breakfast before disembarkment the following morning. And lastly, no annoying sand flies on board (there’s so many near the shores!)
Stayed 1 night in Nov 2019
Response from Linda on 19 Nov 2019
Good morning Brian, Thank you for your feedback, we're delighted to hear you enjoyed your stay with us onboard the Fiordland Jewel. With the recent weather we've received, the waterfalls are looking spectacular! We truly hope you enjoy your remaining time in New Zealand. Fiordland Discovery Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful way to enjoy Milford Sound on an overnight mini cruise. The skipper, chef and crew were all lovely and very friendly people. The cruise itself was beautiful and informative and the catering was excellent. The spa on the deck was a wonderful way to end the evening. I would definitely recommend it.
Stayed 1 night in Sep 2019
Response from Debbie on 7 Oct 2019
Thank you so much for taking the time to review your experience with us on our Milford Sound overnight cruise! We are so happy to hear that you enjoyed your time onboard and we look forward to sharing your feedback with the crew too.

10/10 Excellent

Caroline, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience with breathtaking views, delicious food and very nice people.
Stayed 1 night in Sep 2019
Response from Debbie on 18 Sept 2019
Caroline, thank you! We are so happy to hear you enjoyed your experience whilst onboard and appreciate you taking the time to post your review!

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing five star service, intereting tour and captain, super clean and comfy rooms and deliciously cooked fresh local seafood for dinner. We loved how personal and small the group was. We got to go out on the kayak and a dingy boat to tour the fiordlands and saw seals up close! Then jumped into the water from the top deck and even had a relaxing night in the hot tub. Of course the views were just stunning and adds to the entire journey. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Stayed 1 night in Feb 2019
Response from Debbie on 13 Feb 2019
Rachel, thank you so much for taking the time to post your review, it is so great to read that you enjoyed your Fiordland Jewel experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
It was a wonderful experience staying overnight in Milford sound. The crew are wonderful and it’s certainly the highlight of our trip to NZ.
Stayed 1 night in Feb 2019
Response from Debbie on 13 Feb 2019
Thank you so much for your review and we loved reading that you had a wonderful experience whilst onboard the Fiordland Jewel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience lovely staff. Nice and private . We were lucky had great weather so took the canoes at the night stop spot
Stayed 1 night in Jan 2019
Response from Debbie on 30 Jan 2019
Thanks so much for your feedback, it's great to hear that you enjoyed your experience onboard the Fiordland Jewel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Rob and the team at Fiordland Discovery on 19 Dec 2018
Thank you for a wonderful 5 out of 5!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Californian Couple Fiordlanding
It was an amazing experience, perfect for the last day in New Zealand, an outstanding country! The views from the boat were unbelievable - breathtaking beauty of incredibly powerful nature! Kayaking in the rain was a lot of fun, and the sea life was fascinating. We took a great set of photos that will enable us to remember this trip forever. The captain was knowledgeable, friendly, and made sure we were safe, comfortable, and happy. The chef was phenomenal! The two crew members were very friendly, helpful, professional, and considerate. And last but not least - the other passengers were intelligent, friendly, and great company. Overall, Fiordland nature, along with the Fiordland Discovery crew and guests, made this trip a highlight of our NZ experience.
Stayed 1 night in Dec 2018
Response from Rob and the team at Fiordland Discovery on 19 Dec 2018
What a lovely review - thank you so much! We love that we really get the chance to get to know our guests with such small numbers on board - a real treat to be able to share this amazing place with great people such as yourselves. Thank you once again and very best wishes for a wonderful Christmas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great wildlife and nature viewing. Room temp was difficult to control and fan was noisy. Air did not feel fresh in room
Stayed 1 night in Nov 2018
Response from Debbie on 7 Dec 2018
Thank you so much for your constructive feedback, we will take your comments on board and get the fan checked in the cabin you stayed in. Can you please contact us directly at bookings@fiordlanddiscovery.co.nz to advise which cabin you were staying in?

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best experience
Extremely professional and friendly operation, with that uniquely kiwi edge. Family owned and operated. Absolutely brilliant meals, activities and charter.
Stayed 1 night in Oct 2018
Response from Debbie on 1 Nov 2018
Thank you so much for taking the time to share your feedback, we're so happy to hear you enjoyed your time onboard the Fiordland Jewel! I look forward to sharing your feedback with the crew.

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiordland Discovery overnight
This was a trip of a lifetime. From the gorgeous location in Milford Sound to the beautiful boat, to the freshest, professionally chef prepared food to the accommodation and tremendous service. Highly recommend.
Stayed 1 night in Sep 2018
Response from Debbie on 27 Sept 2018
Thank you so much for your lovely review and we're so happy that you enjoyed your overnight cruise with us!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A trip of a lifetime .
Look no further when considering an outing or overnight stay on The Milford Sound. A truly remarkable experience. The crew, accommodation, food, knowledge and the luxury of the boat itself were faultless.
Stayed 1 night in Sep 2018
Response from Debbie on 27 Sept 2018
Thank you so much for your amazing review and we look forward to sharing this with the crew!

10/10 Excellent

Dominic, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the very best highlights of our trip. I would recommend this to EVERYONE. It was incredible.
Stayed 1 night in Sep 2018
Response from Debbie on 2 Oct 2018
Thanks so much, Dominic - we loved reading your review!

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Debbie on 17 Sept 2018
Hi Ross, thank you so much for your rating!

10/10 Excellent

David, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 all round
Fantastic facilities, food and activities even in the rain, but what made the trip was the great staff. Would definitely recommend this trip. Especially if you are deciding between this and a day cruise if you are based in Queenstown as the drive is pretty long each way.
Stayed 1 night in Aug 2018
Response from Debbie on 17 Sept 2018
Thank you so much for sharing your feedback and I look forward to sharing this with the crew!

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular...
O lugar já é um espetáculo, mas ter a experiência de dormir em um catamarã alto nível, isso elevou a viagem para uma outra esfera. O barco possui um staff muito acolhedor e gentil, com ótimas refeições e passatempo. Show!
Stayed 1 night in Sep 2019
Response from Debbie on 1 Oct 2019
Thank you so much for your lovely review - we are so happy to hear that you enjoyed our overnight cruise! We look forward to sharing your feedback with our crew.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence and enthusiasm service
Stayed 1 night in Feb 2019
Response from Debbie on 21 Mar 2019
Thank you for your review and we really appreciate you giving our experience 10 out of 10!

10/10 Excellent

YU-DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfule
It's a wonderful experience to have an half day on boat.
Stayed 1 night in Jan 2019
Response from Debbie on 23 Jan 2019
Thank you and we are so happy you enjoyed your experience onboard the Fiordland Jewel!

10/10 Excellent

Hannyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Debbie on 23 Jan 2019
Thank you!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milford Sound abseits der Touristenmassen
Auch wenn der Milford Sound sehr touristisch ist war der 2 tägige Ausflug ein absolutes Higlight. Dies insbesondere wegen der super Fahrerin Liz (Elizabeth), die uns in Queenstown abgeholt hat und nachher auch wieder dorthin zurück fuhr. Von ihr haben wir viel Interessantes über Land und Leute erfahren. Auch die Crew auf dem Schiff war sehr gastfreundlich und dienstleistungsorientiert. Ein in jedem Fall lohnenswerter Ausflug.
Stayed 1 night in Jan 2018
Response from Kate on 31 Jan 2018
Thank you so much for your wonderful feedback and we're thrilled to hear how much you enjoyed your time with us, particularly our driver, Liz and the crew on board. As you say, despite Milford Sound being such a premium tourist destination, it is still well worth the visit and an overnight stay definitely gives you the chance to enjoy it at it's very best! Thank you so much again for choosing Fiordland Discovery.