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Reviews of Hampton Inn Milford

2.5 out of 5
Hampton Inn Milford
129 Plains Rd, Milford, CT

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, right off the highway. Staff was good, hotel was clean.
Stayed 1 night in May 2024
Response from Dan on 15 May 2024
Hello Maurice,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

ERIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They all were wonderful and kept me SAFE for 24 hours!
Stayed 1 night in Apr 2024
Response from Dan on 2 May 2024
Hello Erin,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Barbara

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Before coming into the Lobby, on Friday April 26, I heard loud arguing. Imagine my surprise when I walked in and found the two front desk attendants shouting at each other. Not very professional. You know who were, every single housekeeper or maintenance person we ran into. Friendly and concerned about our stay. I, regrettably, will most likely not stay,again, when we go back to CT.
Stayed 6 nights in Apr 2024
Response from Dan on 1 May 2024
Hello Barbara,We are so sorry to hear about this incident. We will be looking into this a taking any action that is needed. We assure you that this is not the norm, for our hotel, and hope you will stay again.

10/10 Excellent

Tishawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2024
Response from Dan on 1 May 2024
Hello Tishawn,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The king suite was very large. The breakfast was very limited. They didn't have black tea. One day they didn't have napkins.
Stayed 2 nights in Apr 2024
Response from Dan on 1 May 2024
Hello Teresa,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hampton in West Haven many times in the past….rooms much larger,microwave better breakfast selection also had issue this morning before checking out couldn’t get on internet.
Stayed 1 night in Apr 2024
Response from Dan on 1 May 2024
Hello Sergio,We thank you for your feedback and will use it to improve our property. We hope to see you again soon!

8/10 Good

Kang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately it is too close to I95. I can hear noisy traffic and vibration window panel all night. Otherwise the hotel is good, clean and friendly.
Stayed 2 nights in Apr 2024
Response from Dan on 22 Apr 2024
Hello Kang,We are so glad to see you enjoyed your stay with us. We will have to make sure you are on the parking lot side, next time you're in the area!

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dan on 22 Apr 2024
Hello Kathleen,We are so glad to see you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Tiebing

Stayed 1 night in Apr 2024
Response from Dan on 1 May 2024
Hello Tiebing,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was helpful. Good experience
Stayed 1 night in Apr 2024
Response from Dan on 9 Apr 2024
Hello Michael,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

B9

Travelled with partner
Disliked: Amenities, property conditions & facilities
It’s not super clean. It was ok. Breakfast was kind of terrible
Stayed 1 night in Apr 2024
Response from Dan on 1 May 2024
Hello,We thank you for your feedback and will use it to improve our hotel and team.

6/10 Okay

Younje

Liked: Cleanliness, property conditions & facilities
The road was too close so that I heard all the car noises all the nights.
Stayed 1 night in Apr 2024
Response from Dan on 4 Apr 2024
Hello Younje,We are so sorry to hear about the noisy night. We will try to put you on the parking lot side, next time you in the area!

10/10 Excellent

Anwarul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dan on 3 Apr 2024
Hello Anwarul,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities
Quite and Clean
Stayed 1 night in Mar 2024
Response from Dan on 27 Mar 2024
Hello Melvin,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Shenequa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2024
Response from Dan on 26 Mar 2024
Hello Shenequa,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great one night stay
Stayed 1 night in Mar 2024
Response from Dan on 26 Mar 2024
Hello Maureen,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

shy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 1 night in Mar 2024
Response from Dan on 18 Mar 2024
Hello Shy,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Bruce, Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Next to noisy highway. Coffee was bad.
Stayed 1 night in Mar 2024
Response from Dan on 18 Mar 2024
Hello Bruce,We apologize for the noisy highway. We will try to put you in the parking lot side, next time you stay!

10/10 Excellent

Williace

Stayed 2 nights in Mar 2024
Response from Dan on 3 Apr 2024
Hello Williace,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
My room was facing the freeway and there was constant noise. The temperature was uncomfortable even after trying different settings. The grounds were dirty. The neighbors on floor were noisy. I got no sleep. I will never stay here again. I paid ove $200 to feel uncomfortable. Thumbs down.
Stayed 2 nights in Mar 2024
Response from Dan on 12 Mar 2024
Hello James,We thank you for your feedback and will use it to improve our property and staff. We hope to see you again!

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay. Decent price.
Stayed 1 night in Mar 2024
Response from Dan on 12 Mar 2024
Hello Victoria,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

christine

Business traveller
Liked: Cleanliness, property conditions & facilities
Breakfast is not good. Plan to eat out. Good coffee though.
Stayed 3 nights in Feb 2024
Response from Dan on 5 Mar 2024
Hello Christine,We thank you for your feedback and will use it to improve our hotel and staff. We hope to see you again!

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dan on 5 Mar 2024
Hello Michael,We thank you for your feedback and will use it to improve our property and staff.

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dan on 5 Mar 2024
Hello Farrah,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was full of traveling student athletes. Hotel still quiet and clean. Staff super courteous and welcoming
Stayed 1 night in Feb 2024
Response from Dan on 1 Mar 2024
Hello Rebecca,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Stephen

Travelled with family, Travelled with pets
Liked: Staff & service
Right next to the highway and very noisy. Room was very small. Breakfast was mediocre at best. We’ve had much better breakfast at other Hampton locations. Dog walking area was littered with surprises from other owners. Should be maintained by property.
Stayed 1 night in Feb 2024
Response from Dan on 27 Feb 2024
Hello Stephen,We thank you for your feedback and will use it to improve our property and staff. We hope to see you again!

2/10 Terrible

Arthur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dan on 16 Feb 2024
Hello Arthur,We thank you for your feedback and will use it to improve our property and team. We hope to see you again soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Feb 2024
Response from Dan on 13 Feb 2024
Hello Anthony,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast choices were very limited no fruit or yogurts were available. no water available they should have better healthy options available
Stayed 2 nights in Feb 2024
Response from Dan on 13 Feb 2024
Hello Patricia,We appreciate your feedback and will use it to improve our team and property. We hope to see you again soon!

10/10 Excellent

Niranjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and value for money
Stayed 3 nights in Jan 2024
Response from Dan on 7 Feb 2024
Hello Niranjan,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Randy

Stayed 4 nights in Jan 2024
Response from Dan on 26 Mar 2024
Hello Randy,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Robin Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying. King size bed was wonderful, along with how clean the room was. Very convenient to all dinning and stores. Will stay again.
Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Robin,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Emily j

Disliked: Property conditions & facilities, room comfort
Not up to Hilton standards
While staying in our room, the toilet stopped working. Also the sink and tub didn't drain quickly, so we ended up standing in ankle deep water. The walls were also extremely thin, so we could hear the couple next door fighting in the middle of the night. Breakfast as alright overall. But as a Hilton in restaurant, we expected the hotel to be a little nicer
Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Emily,We thank you for your feedback and will use it to improve our property. We hope to see you again soon!

4/10 Poor

Jehmeil

Stayed 2 nights in Jan 2024
Response from Dan on 13 Feb 2024
Hello Jehmeil,We appreciate your feedback and will use it to improve our team and property. We hope to see you again soon!

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No EV charging available as advertised…
Decent place, clean. Nevertheless, they advertise that EV charging is available but both chargers were shutdown by the franchise owner.
Stayed 3 nights in Jan 2024
Response from Dan on 7 Feb 2024
Hello Martin,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Gayle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room needed maintenance. Trim pieces hanging off furniture and gap between tub spout and shower wall. They will eventually have mold growth in the wall.
Stayed 1 night in Dec 2023
Response from Dan on 7 Feb 2024
Hello Gayle,We thank you for your feedback and will use it to improve our property. We hope to see you again soon!

10/10 Excellent

Ana, Bridgeport

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. I love this place
Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Ana,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Jonathan

Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Jonathan,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Kenesha,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Shenequa

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Shenequa,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CT to NY- Milford is Perfect
Moving and needed a place to stay that was nice, clean & safe -Hampton Inn in Milford, CT fit the bill precisely! Right off of I-95 with a large parking lot. Check in was friendly and easy. Breakfast was good & filling. The room was cozy & comfortable. An excellent grocery store (The Big Y) is close by, made our dinners easy. Made our move a lot less stressful -thank you!!
Stayed 2 nights in Dec 2023
Response from Dan on 7 Feb 2024
Hello,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dan on 7 Feb 2024
Hello Mary,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Dan on 7 Feb 2024
Hello Lesley,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Dave

Stayed 3 nights in Dec 2023
Response from Dan on 7 Feb 2024
Hello Dave,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

2/10 Terrible

Blair

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Worst hotel experience ever
This was the worst hotel experience i have ever had. Room was never cleaned my entire stay there. When i requested a room cleaning in our second day there we were told that they were short staffed and that it wouldn't be cleaned. I asked for new towels at least. They left the towels in a bag by our door without going in and removing the dirty ones. We had a mountain of dirty towels by our last day. The trash was never emptied. Beds were so hard that none of my family could sleep. The food was horrible. Powdered eggs, reheated "omelettes", stale bagels, dry muffins. The only thing good I can say about the hotel was that the staff were nice.
Stayed 4 nights in Dec 2023
Response from Dan on 7 Feb 2024
Hello Blair,We thank you for your feedback and will use it to improve our property. We do hope to see you again soon!

10/10 Excellent

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dan on 7 Feb 2024
Hello Christopher,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Leonardo

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dan on 7 Feb 2024
Hello Leonardo,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Dan on 7 Feb 2024
Hello Jeffrey,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pillows are too flimsy only 2 large towels provided for 2 adults at least one extra would have been nice Clock in the room didn't light up, but an alarm went off in the middle of the night Any staff we encountered was very helpful and nice
Stayed 2 nights in Dec 2023
Response from Dan on 7 Feb 2024
Hello Lorraine,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Sonja

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dan on 7 Feb 2024
Hello Sonja,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!