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Reviews of HQ Aparthotel Milano Inn - Smart Suites

HQ Aparthotel Milano Inn - Smart Suites
Via Robecco 81, Cinisello Balsamo

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 64 reviews" "
Rating 8 - Good. 26 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 8 out of 64 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that i didn't feel like i was staying at hotels. The apartment also had a way for me to wash and dry my laundry. The neighborhood was very nice and safe.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
I was staying in ground floor. Door was so loud even though at mignight
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The location is great as it’s close to the city, but parking is only free on the street. You have to pay for a box in the garage if you want secure parking. The space was great for our family, clean secure apartment with a small kitchen. We would stay again.
Stayed 1 night in Jan 2019

4/10 Poor

Henrique, Texas

Liked: Room comfort
Disliked: Cleanliness, staff & service
Be aware of...
No hot water to take a shower after 9pm. The apartment front door was already broken (sign of forced entry) and maintenance never came to fix it. No free parking as advertised, and of course is very hard to find a street spot at night in the area.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Basic
Far out of the city centre with limited public transport options (nearest metro 30min walk) check in a little problematic if done late in the evening.
Stayed 2 nights in Sep 2018

10/10 Excellent

Nadeem, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room.
Good location with parking and shopping mall nearby.
Stayed 1 night in Jul 2018

2/10 Terrible

Nikhil, cochin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive nothings!
Very congested shower, no air conditioning in room, no breakfast and barely a room. No value for the money paid.
Response from aparthotel Milanoin Staff on 8 Jun 2016
Dear Guest, thank you for your review. Every review is important because it helps us to improve our services. We are sorry that you found congested shower. In these cases, we recommend you to immediately contact the Staff, that will solve the problem as soon as possible. Regarding breakfast, we don't give this service, as it was written in the characteristics of your apartment before purchasing your stay. We recommend you to read with attention terms and conditions of your stay before buying it. Anyway, we offer our Guest a welcome kit in every apartment at their arrival, with some desserts (like mini croissants), tea service and herbal teas, coffee machine and a kettle for their first breakfast. Besides, in front of the property, there's a nice Cafè where you can taste an Italian breakfast or lunch. Thank you again for your review, we hope to have you back here soon as our Guest, to make you reconsider the quality of our services. Best regards, the Staff

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so it was great, the apartment looked nice, the guy at the reception was really nice even tho he didn´t know much english he really tried to explain everything to us. The price for the cleaning is a bit too much tho.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Établissement assez loin de la ville de Milan mais on reste correct beaucoup trop de moustiques
Stayed 4 nights in Oct 2019

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar para casal.
A estadia foi ótima. Fica próxima a pontos de onibus que facilita a locomoção até o metrô e aos principais pontos da cidade. Embora seja longe, demora em torno de 45 minutos para se chegar à Duomo, gostamos muito do apartamento. Com certeza voltaríamos.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totale assenza di pulizia ed igiene. Confort inesistente
Stayed 2 nights in Sep 2019

2/10 Terrible

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para evitar!
Aplican suplementos varios a pagar en persona así que la noche de hotel sale más del doble, a precio de un hotel de 5 estrellas. Además no pudimos acceder al hotel porque la recepción cierra a las 20:00. La empatía del recepcionista ha sido fatal, no nos quiso ayudar. Hoteles.com no nos ha reembolsado, no se hacen cargo. Evitar y reservar otro hotel, para ahorrarse disgustos.
Stayed 2 nights in Aug 2019

2/10 Terrible

Ahmet muhammed

Disliked: Staff & service, property conditions & facilities, room comfort
Kesinlikle hayır.
Burası milanoya okadar uzakki duomo ya varmak icin uzun otobüs ve metro yolculuğu sizi bekliyor. Ve ucuz diye aldanmayin resepsiyona vardiğinizda yok çarşaf ücreti yok kullanma bedeli , city tax, temizlik ücreti gibi uyduruktan şeylerle sizi soyacak bu yeri kesinlikle tavsiye etmiyorum. Adama diyoruz 6 yaşındaki çocuğadamı aliyorsun 2 yaş siniri var diyor 2 oğlum var zaten 1 yatak var yatacakları, doğal olarak 1 çarşaf kullandilar. Ama adam 2 si içinde ayrı ayrı aldı. Girişkatı verdiler bana, bahçeden kertenkeler giriyor içeri. Ben yandım sen yanma kardeşim
Stayed 3 nights in Aug 2019

10/10 Excellent

Luan David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Also es war gut der unterkunft aber mann könnte sich nicht mit fernsehen.und mann solte mehr sprachen in den Rezeption machen so mindestens drei bis vier.. Mfg
Stayed 7 nights in Aug 2019

8/10 Good

Gianina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Jongtak

Liked: Room comfort
나홀로 여행객 굿
일반아파트형태니까 나홀로 여행객으로는 지내기가 편했습니다. 주변에 걸어서 가까운 대형 슈퍼마켓도 있고, 공용 무료주차장도 있어서 좋았습니다. 하지만 출장에 필요한 호텔인보이스 서류 받기가 많이 불편했습니다. 청소비와 숙박세금은 별도로 청구되니까 잘 명심하세요.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima location comodo per visitare Milano, ampio e silenzioso
Stayed 3 nights in Apr 2019

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento spazioso e comodo . Ideale per soggiorni brevi per famiglie e gruppi di amici
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat die Unterkunft sehr gefallen. Alles war sauber und ordentlich. Besonders der riesige Balkon hat uns gefallen. Uns war bewusst, dass es etwas außerhalb von Milano Centrale ist, aber es hatte seinen Charme und man sah auch andere Dinge als Sightseeing für Touristen. Auch die Umgebung war sicher und Einkaufen ist kein Problem oder abends nett Essen bei Costa. Bushaltestelle ist 700m entfernt und kein Problem.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilla. Solo un problema. Al sifone della doccia Per il resto ok.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

2/10 Terrible

Caterina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Da non ripetere
Appartamento senza riscaldamento .
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza
Albergatore disponibile e professionale, soggiorno passato meravigliosamente, c'è tutto quello di cui uno ha bisogno , sicuramente se dovessi ritornare in quella zona sceglierei questo hotel , è molto intimo e c'è molta privacy.ottima struttura , altamente consigliato.
Stayed 2 nights in Jan 2019

10/10 Excellent

MIrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo e confortabile
E stato tutto bene
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
la struttura e sodisfacente il soggiorno e anche sodisfacente
Stayed 12 nights in Dec 2018

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Marco

Liked: Staff & service, property conditions & facilities, room comfort
Una buona alternativa
Una buona alternativa al classico Hotel, buona la posizione, il parcheggio è all aperto incustodito, non è facile trovare posto il più delle volte era pieno, da migliorare assolutamente la pulizia dell’appartamento.
Stayed 2 nights in Nov 2018

6/10 Okay

Massimo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Ottar Breivik

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment in terrible area.
Nice apartment, big and clean. Very difficult to check in AND out due to poor english from staff. Too much extra costs with small print and the area is downright awfull: nothing to see nor do.
Stayed 1 night in Sep 2018

10/10 Excellent

Léger

Viva Italia
Accueil du personnel très souriant et agréable ainsi l’appartement très jolie nous sommes heureux de notre séjour et très content d’être venus en Italie 🙂
Stayed 3 nights in Aug 2018

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint overnatningssted
Ren og meget pæn lejlighed med aircondition.
Stayed 1 night in Jul 2018

8/10 Good

noha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
قمة الروعة
من أروع اماكن رحتلها فعلا يستحق الذهاب إليها والعيش فيها بس انتبه من شيء في ضريبة تقريبا ١٢ يورو لكل شخص انتبه انتبه انتبه .
Stayed 1 night in Jun 2018

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mergim

Liked: Cleanliness
Disliked: Staff & service
Ei enää ikinä.
Hotellin respa oli yleensä kiinni ja ammeemme oli täynnä vettä kun menimme sisälle, eikä sitä 4 päivän aikana saatu avattua.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Esperienza così così
A parte l'approssimazione del ricevimento con relativo errore di fatturazione. Ho trovato l'appartamento in condizioni a mio avviso non soddisfacenti. Divano visibilmente sporco e un odore stantio generalizzato. Per non parlare del letto dove un lato era mezzo sfondato. Mi spiace, ma non è stata, a mio parere, un esperienza piacevole.

10/10 Excellent

Fical

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
y a pas de wifi
Stayed 4 nights in Feb 2018

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salve... mi sono trovato benissimo

8/10 Good

Mariaemanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
B&B Gradevole ma.......
La struttura è sicuramente recente e gli appartamenti sono in stile moderno e accoglienti, l'unica nota negativa è per il bagno presente nell'alloggio molto deludente (la vasca perdeva acqua dalle parti limitrofe tra le mattonelle del muro e la vasca).
Stayed 2 nights in Dec 2017
Response from staff on 31 Dec 2017
Grazie per la sua recensione, sono sempre molto utili per noi. Spiacenti per l'inconveniente riscontrato nella perdita della vasca, avrebbe dovuto segnalarlo così che potevamo provvedere all'imprevisto. Per quanto riguarda le pulizie, non essendo noi un bnb ma appartamenti vacanza, come riportato nelle condizioni di prenotazione le pulizie ed il cambio biancheria è previsto solo ogni sette giorni, o a richiesta con supplemento ogni qual volta l'ospite lo desideri. Un cordiale saluto, Aparthotel Milanoin

8/10 Good

giampaolo, macerata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
week end
bene
Response from aparthotel Milanoin Staff on 28 Dec 2017
Grazie per la sua recensione, sempre molto gradite. A presto, Aparthotel Milanoin

8/10 Good

pino, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto comodo e pratico
E' molto vicino a Milano( traffico peettendo) camere spaziose e silenziose.
Stayed 6 nights in Sep 2017
Response from staff on 7 Nov 2017
Grazie per la sua recensione, è sempre un piacere per noi assicurare ai nostri ospiti un soggiorno gradevole. A presto!

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Une déception
Nous sommes très déçus de cet appart hôtel. L'accueil était décevant, pas idéal en été car nous avons été envahis par les moustiques. De plus nous sommes arrivés puis nous avons appris qu'il fallait payer des taxes supplémentaires de ménage (par personne) et de garage :70€ en plus pour une nuit !
Stayed 2 nights in Aug 2017