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Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

About the area

Map
Via Benvenuto Cellini, 14, Milan, Lombardy, 20129

What's nearby

  • Piazza Cinque Giornate
    Piazza Cinque Giornate
    2 min walk - 0.2 km
  • Via Montenapoleone Fashion District
    Via Montenapoleone Fashion District
    12 min walk - 1.1 km
  • Panorama of the Piazza del Duomo, Cathedral Square, with Milan Cathedral or Duomo di Milano and Galleria Vittorio Emanuele II, during morning blue hour, Milan, Lombardia, Italy
    Piazza del Duomo
    17 min walk - 1.5 km
  • Galleria Vittorio Emanuele II
    Galleria Vittorio Emanuele II
    19 min walk - 1.6 km
  • Teatro alla Scala in Mailand
    Teatro alla Scala
    8 min drive - 2.1 km

Similar properties

Breakfast, lunch, dinner served; Italian cuisine
Uptown Palace
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,002 reviews
The price is RM736
RM902 total
includes taxes & fees
1 Apr - 2 Apr
Uptown Palace
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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 136 reviews
Rating 8 - Good. 42 out of 136 reviews
Rating 6 - Okay. 19 out of 136 reviews
Rating 4 - Poor. 12 out of 136 reviews
Rating 2 - Terrible. 11 out of 136 reviews

Reviews

Verified

8/10 Good

Basar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location nice staff helpful
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly
Stayed 1 night in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Clean and tidy hotel with cool, modern decor. nice helpful staff. On arrival the receptionist helped us with all of our enquiries and upgraded our room. Good location only a 15-20 minute walk from duomo square and plenty of transport links around. Breakfast was good, could have more selection in terms of hot foot but pretty normal in most European countries. Pastries on offer if the hot selection is not for you.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Lars-Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebration

Great modern hotel, good located.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Paul

Over priced for room which was nothing special.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is okay, definitely some rooms are better then others. what stands far best is the service. the front desk Rebecca made us extremely comfortable and did everything she can to make our trip enjoyable. thanks again, they should have more people like her.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Tafara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. The rooms were dirty and filthy. Not a luxury property
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Anders

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a 5 star hotel

If you are looking for a five stars hotel this is NOT it. The rooms are not clean, the food in the restaurant was not good and even though we hoped they improved they didn’t.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Kreutz

Liked: Property conditions & facilities
Ok
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

mashruf

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel, room filled with bed bugs and on top of that you accuse of stealing a blow dryer? A lawsuit is coming your way. You messed with the wrong guest. My kids suffered for 3 days with bug bites, you are not getting away easy.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Carlo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Overall a very nice stay!

Expectation was for a 5 star hotel. It was an ok 4 star. Breakfast was small but really good, had all you need! Drinks in the bar was good, friendly and attentive front fest staff. Room and facilities did not meet expectation, AC was blasting hot air and did not respond when trying to lower. Shower area was dirty and stained. No paintings or art in the room (junior suite), bare walls - not nice in an art hotel. Location is great! Really questioning the 5 stars. If this hotel had 4 stars I would have minor to no complaints. Thank you Fifty!
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Nic

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaky shower, flooded the whole bathroom. Nothing was done after being notified twice about it. “Trendy” hotel that has lost its touch. Carpets and sofa stained. Yellowing bedsheets. Worst of all, the most apathetic front desk for a supposedly 4 star hotel; not once did any one of them show any enthusiasm to help nor remorse as to how our stay has been. Waste your money elsewhere in Milan.
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

MAURIZIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stinky, torn sheets, cold (at 21:00 room temperature was 13 C), safebox not working, no services. The director told me aggressively that is normal for her to live in a room with a temperature of 13 C … no way to increase temperature due to the inefficiency of the heating. We had to go away at 21:30 in another hotel.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

4 rooms down- unlucky us.

It was a very nice designer hotel. We booked two suites for 2 adults and 3 children. One quite was great, the other? There was ongoing work in the room. Literally, ongoing: tools everywhere, doors off. To his credit, the guy at reception sorted a new room immediately. Problem was, it was someone else’s. Clothes everywhere, Prada handbag, “used” bedclothes. Okay, Round three: the air conditioning was so noisy we couldn’t hear ourselves think, let alone sleep. By this stage it was 11pm. After being told that the booking was non -refundable: we were refunded the one room and then squeezed ourselves into the suite. Which was massive and very nice. Overall, the room was very nice, the manager did very well to sort everything out to our satisfaction despite it being “us” who were unlucky. Luck really shouldn’t have anything to do with it in a 5-star hotel… breaky was good, and checkout went smoothly.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien,la atención del personal es excelente!! Muy amables!!
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Ana Rosa

Liked: Cleanliness, property conditions & facilities
La estancia en general fue agradable. La habitación, Junior Suite muy amplia. La temperatura excesiva, y no se podía regular, con lo que pasamos muchísimo calor. Las vistas de la habitación, en un primer piso eran horribles, encajonado en unas obras, pero como no teníamos pensado estar mucho en la habitación no comentamos nada. Eramos 4 personas y solo nos habían puesto toallas para 3, tampoco dijimos nada. Pero lo que me pareció el colmo fue llegar al hotel de noche después de todo el día fuera y ver que no nos habían hecho la habitación. Las camas sin hacer, las toallas en el suelo de la ducha... Lo comento a la mañana siguiente en recepción y según su registro consta que la habitación fue hecha, y aun me preguntan si deje bien puesto el cartel de no molestar. Ese detalle si que me me molestó bastante, y no me parece propio de un hotel de 5 estrellas, cuando ya había dejado de lado ciertos aspectos que no me habían gustado. El desayuno en mi opinión muy bueno, en cuanto a variedad y calidad.
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

STEFANO

Disliked: Cleanliness, staff & service, property conditions & facilities
Imbarazzante!!!! Si dovrebbero vergognare anche solo se fossero un 3* Camera sporca - niente acqua calda all’arrivo - impossibile accedere alla doccia causa anta contro armadietto bagno - acqua bollente sciacquone del bagno - servizio in camera indecente - manca porta nella suite - letto finto King usurato è sporco…..potrei intrattenermi altri 30 minuti ma ho già vissuto in ambito business, esperienza imbarazzante….e voi fate corsa a loro….VERGOGNAAAAAAAA
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BITTE NICHT BUCHEN! Ganz furchtbares Hotel. Zimmer sind abgewohnt und dreckig, konnte den Schrank nicht nutzen da die Tür kaputt war und man von dieser beim Öffnen fast erschlagen wurde! Habe Stiche am ganzen Körper nachdem ich in dem ekelhaften Bett geschlafen habe. Das Zimmer ist so dunkel und ungemütlich wie eine Gefängniszelle. Habe beim Duschen die Hotel Schlappen angelassen, weil ich mich so geekelt habe. Die amenities (Body Lotion usw) waren bereits angebrochen und standen halb voll im Bad. Die Flure extrem dreckig. Die Dame am Check in war so unfreundlich und unverschämt, da ich bereits um 14:30 im Hotel war, sagte sie man lässt mich netterweise schon einchecken, obwohl check in ja erst um 15 Uhr sei. Total affig, da die meisten Zimmer leer waren. Einmal und nie wieder! Bin froh, wenn ich zuhause bin, mich komplett dusche und alle Sachen, die dort waren, direkt in die Wäsche kommen. Dieses Hotel ist eigentlich ein maximal 2 Sterne Hotel, keinesfalls 5!!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualche miglioramento per la Suite Executive

Struttura di buon livello... visti i prezzi qualche lavoro di rinnovo andrebbe considerato (guarnizioni/siliconi bagno ingiallite; bollitore e asciugacapilli con spina Schuko e nessuna presa Schuko nella camera; finestre che non chiudono bene con lo scotch in un 5 stelle credo non sia il caso di presentarle)... sicuramente da rivedere l'organizzazione e gli spazi per la colazione un po' angusti se proporzionati al numero di camere/ospiti... la convenzione con un parcheggio dovrebbe prevedere la disponibilità di una presa per la ricarica di auto elettriche...
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Tolles Hotel!! Sehr stylisch!!!

Super Hotel!!!!
Stayed 1 night in Jun 2023
Verified

4/10 Poor

mario

Liked: Staff & service
Disliked: Property conditions & facilities
No es un cinco estrellas
Stayed 7 nights in Aug 2022
Verified

4/10 Poor

Jayden

Disliked: Cleanliness, amenities, property conditions & facilities
Nice lobby, okay staff, however, the rooms were in terrible condition. First room I got (which was $350 / night) was extremely dark and faced directly a wall. After asking and dealing with the managers to get a room that didn’t feel like a prison cell we got moved to a room with a better view. However, the bathroom was in quite terrible condition. The paint on the shower wall was peeling and had mold growing in one corner. Baffled that they decided to pain the walls in the shower instead of having tile. Perplexing choice and not super sanitary. The hotel had malin and goetz products in the room but all the single use personal bottles were clearly used before and mostly empty. Very gross. Breakfast was also a little on the sad side. It’s hard to be upset with anything while your in Italy because it’s such an incredible country , but this hotel is a huge disappointment for the price.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Mads Brønden

Liked: Staff & service, room comfort

Great service.

Super service minded staff. The rooms were nice but the bathrooms appear a bit worn out.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cozy arty hotel with great location.
Stayed 1 night in May 2022
Verified

8/10 Good

yingshan

Liked: Cleanliness, staff & service
Quite place and nice room
Stayed 3 nights in Apr 2022