"The room was mostly clean but I did find several hairs on the bathroom counter. The room had the thinnest, smallest dresser drawers I have ever seen. A single sweatshirt couldn't fit in one drawer. Overall clean but older and very small. My biggest problem was the constant fees. Resort fees were almost $40 per day. This is not a resort, no one stays on the property because it's NYC. However, I received a $35 per day credit for the restaurants and coffee shop. I used it for dinner at the bar/restaurant that the coffee shop turns into at 5 pm every day. It was good. I used it the next day at the breakfast buffet. The buffet was $47 with tip and tax included. It was literally the worst breakfast buffet I have ever had. The pre-made Belgian waffle was like cardboard but tasted worse. I literally spit it out. The eggs and potatoes were cold. The best part was the Fruit Loops. I paid $47 for Fruit Loops. The biggest surprise was the $6 per item for them to hold your bags if you aren't leaving for the airport yet, or are arriving prior to the room being ready. I saw kids stuffing their skateboards into their luggage, or it would be $6. One family of 4 had to consolidate 8 items into 4 items. I have never paid for a hotel to hold my luggage, ever. The best thing I can say about the hotel is the location. It's north of Times Square, so the sidewalks aren't crazy, and it was within a couple of blocks from numerous diners and restaurants. 6 short blocks from Central Park. Safe area."