10/10 Excellent
Lawrence
Travelled with family
19 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hilton Garden Inn Miami South Beach for five days, and my experience was mostly amazing.
From the moment I arrived, the staff was welcoming and attentive, ensuring all my needs were met with a smile. The check-in process was smooth, setting a positive tone for my stay.
The room was spotless, spacious, and well-appointed with modern amenities. The bed was extremely comfortable, providing a restful night’s sleep after exploring South Beach. I appreciated the complimentary bottled water and high-quality toiletries.
The hotel’s prime location was a major highlight. It was a short walk from the beautiful beach, trendy restaurants, and lively nightlife, making it convenient to experience all that South Beach offers.
The on-site facilities were excellent. I used the well-equipped fitness center, and the restaurant offered a delicious breakfast each morning with a variety of options.
However, there was one significant issue: the digital key for room 612 did not work throughout my stay. Despite informing the staff multiple times, this problem was not resolved. It was a minor inconvenience but did affect the overall experience.
Overall, my stay at the Hilton Garden Inn Miami South Beach was fantastic, aside from the digital key issue. The exceptional service, comfortable accommodations, and prime location made it a memorable experience. I highly recommend this hotel to anyone visiting Miami South Beach and look forward to returning.
Lawrence
Stayed 5 nights in Jun 2024