Riverside Hotel

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Standard Triple Room | Desk, iron/ironing board, free WiFi
Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi
Standard Triple Room | Desk, iron/ironing board, free WiFi
Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi

Overview of Riverside Hotel

Riverside Hotel

3.0 star property

3.0/5 Okay

Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
No 74 , Jalan Sulaiman, Bandar Tepian Sungai, Mersing, Johor, 86800

Explore the area

  • Popular LocationMersing Jetty Interconnection To Tioman Island4 min walk
  • Popular LocationMersing Beach7 min walk
  • Popular LocationMersing Hospital14 min walk
  • AirportMersing (MEP)11 min drive

Choose dates to view prices

About this area

Mersing

Located in Mersing, Riverside Hotel is near the beach. While the natural beauty of Mersing Beach and Pulau Rawa can be enjoyed by anyone, those looking for an activity can head to Mersing Jetty Interconnection To Tioman Island.

What's nearby

  • Mersing Jetty Interconnection To Tioman Island - 4 min walk
  • Mersing Beach - 7 min walk
  • Mersing Hospital - 14 min walk
  • Pulau Rawa - 21 min drive
  • Endau Mosque - 33 min drive

About this property

Riverside Hotel

3-star hotel in Mersing with 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Other amenities include a reception hall.
Riverside Hotel offers 40 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 21-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Mersing hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Riverside Hotel Mersing
Riverside Mersing
Riverside Hotel Hotel
Riverside Hotel Mersing
Riverside Hotel Hotel Mersing

Frequently asked questions

Overall score and ratings

3.0

Okay

Rating 5 - Excellent. 0 out of 22 reviews
5 - Excellent 0%
Rating 4 - Good. 8 out of 22 reviews
4 - Good 36%
Rating 3 - Okay. 8 out of 22 reviews
3 - Okay 36%
Rating 2 - Poor. 5 out of 22 reviews
2 - Poor 23%
Rating 1 - Terrible. 1 out of 22 reviews
1 - Terrible 5%

3.1/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

2.7/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Aug 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

basic but as expected
Itโ€™s very basic and quite run down but itโ€™s kind of what I expected
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable bed
Overall was ok. But the bed was uncomfortable and bath soap was not provided. TV was too far from the bed. Noise from motorcycle.
Stayed 1 night in Nov 2019

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
A very basic budget hotel. We knew what to expect so was not surprised when we checked in to our room. The room was stark and very outdated. Plus point - we did get WiFi in the room after a few attempts to log in. You get what you pay for, okay for a 1 night stay whilst waiting for the ferry to Tioman Island.
Stayed 1 night in Oct 2019