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Reviews of White Sands Beach Club

3 out of 5
White Sands Beach Club
Via Ronda Zh3 Arenal D En Castell,, Mercadal, Balearic Islands

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 251 reviews" "
Rating 8 - Good. 75 out of 251 reviews" "
Rating 6 - Okay. 6 out of 251 reviews" "
Rating 4 - Poor. 3 out of 251 reviews" "
Rating 2 - Terrible. 5 out of 251 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Oct 2023
Response from Jacqueline on 23 Oct 2023
Its great to know that you enjoyed your stay at White Sands. We look forward to welcoming you back for another visit soon.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely and small complex with direct access to the beach. The apartment was spotless. It even had air con in both bedrooms and the lounge! Great to have complimentary reliable WiFi, and access to UK TV channels. Pool was clean and there were plenty of sun loungers, all with comfy cushioning.
Stayed 4 nights in Sep 2023
Response from Jacqueline on 2 Oct 2023
Its so nice to hear that you enjoyed your stay with us. We always do our best to make sure that everything is perfect for our guests and its lovely to know that you appreciated this. We look forward to welcoming you back again soon.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Stayed 14 nights in Sep 2023
Response from Jacqueline on 25 Sept 2023
Thank you! We hope to see you again soon.

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023
Response from Jacqueline on 20 Sept 2023
Its great to know you enjoyed your stay. We hope to welcome you back for another visit soon.

10/10 Excellent

Nicola G

Stayed 1 night in Sep 2023
Response from Jacqueline on 6 Sept 2023
Thank you very much. We hope to see you again sometime.

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2023
Response from jacq on 8 Jun 2023
Thank you!

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Jacq on 6 Jun 2023
Thank you!

10/10 Excellent

Emma

Stayed 7 nights in Apr 2023
Response from Jacq on 22 May 2023
Thank you! We look forward to seeing you again soon!

10/10 Excellent

Dipa

Stayed 4 nights in Mar 2023
Response from Management on 2 Apr 2023
Thank you very much! We hope to see you again soon :)

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
well presented and everything taken care of
Stayed 14 nights in Feb 2023
Response from Management on 15 Mar 2023
Thank you very much for your comment. We hope to see you again soon!

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Well equipped apartment, clean, with great staff. Beautiful surroundings, and I had I really relaxed end of season stay
Response from Helen Smith - Resort Manager on 7 Nov 2022
Thank you Sonia. We really appreciate your review & are happy that you fully enjoyed your end of season stay. We look forward to seeing you again in the future.Kind regards,

10/10 Excellent

john

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from jacq on 15 Jun 2023
Thank you! We hope to see you again soon.

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022
Response from Helen Smith - Resort Manager on 27 Oct 2022
Thank you for your great score. We're pleased you had an amazing stay and look forward to seeing you again. Regards

10/10 Excellent

John Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Sep 2022
Response from jacq on 15 Jun 2023
Thank you! We glad to hear you had a great stay!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, the reception team were really welcoming and attentive. Great accommodation, close to beaches, restaurants and supermarket. Parking was easy and adjacent to the property.
Stayed 4 nights in Sep 2022
Response from Helen Smith - Resort Manager on 30 Sept 2022
Many thanks for your review Catherine. We're pleased that you had a great stay and look forward to seeing you again in the future. Kind regards

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2022
Response from Helen - Resort Manager on 27 Sept 2022
Thank you Julie. We hope to see you again soon. Regards

8/10 Good

India

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach access and on site restaurant was good. Reception was friendly and helpful. Pool was nice but could use some refurbishment.
Stayed 5 nights in Jul 2022
Response from Helen - Resort Manager on 29 Jul 2022
Many thanks for your review. It's lovely to see that you enjoyed yourselves. We look forward to seeing you again in the future.

10/10 Excellent

R

Liked: Cleanliness, room comfort
Very relaxing holiday
Stayed 14 nights in Jun 2022
Response from Helen - Resort Manager on 23 Jun 2022
Amazing photos! Thank you for posting your review. We really appreciate it, as will future guests. We look forward to seeing you again one day on our beautiful island. Regards

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

2/10 Terrible

Lucas Javier Palau

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

John, Edmonton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing - will be back! Thank you
Stayed 7 nights in May 2022
Response from Helen - Resort Manager on 31 May 2022
Thank you for choosing us! We look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
The best accommodation so far. All the staff is friendly and provides us the amazing services.
Stayed 1 night in May 2022
Response from Helen - Resort Manager on 4 May 2022
We are so pleased that you enjoyed your accommodation and our wonderful team's services. We look forward to seeing you again!

8/10 Good

Valentin

Travelled with family
Liked: Cleanliness, room comfort
Good hotel, beautiful location and swimming pool
Good hotel overall. The location is fantastic by the beautiful beach. The apartment was confortable, spacious, reasonably clean and in good condition although it had a lingering tobacco smell difficult to get rid of. The staff were very friendly and the swimming pool is great with friendly keepers Ramòn y Carlos.
Stayed 7 nights in Apr 2022
Response from Helen - Resort Manager on 25 Apr 2022
Good morning. Many thanks for your review. I will check on the apartment. We have a no smoking policy that is not always adhered to. Lad you had a good time and we look forward to seeing you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
Lovely Apartments, Lovely Location
Well located resort, close to the beautiful beach. Rooms are spacious and well equipped. Staff on reception were all very welcoming. We were in a well kept apartment, and it gave us everything we needed for our short stay.
Stayed 2 nights in Oct 2021
Response from Resort manager on 1 Nov 2021
Wonderfully described! So nice to read your comments. We look forward to welcoming you back soon. Thank you!

6/10 Okay

J A L

Travelled with family
Liked: Cleanliness, room comfort
Our stay
Clean and comfortable accommodation. White's Bar food and service was excellent. Few activities for children, restrictions on the pool and limited changing facilities on checkout day would mean we would not visit again.
Stayed 7 nights in Jul 2021
Response from Resort manager on 13 Aug 2021
Thank you for your review. Our activities, pool restrictions and changing facilities have been changed due to the pandemic and to keep both guests and staff safe. We are sorry that we may not see you again but hope that you may now reconsider. Thanks for your understanding. Kind regards

8/10 Good

Luke

Liked: Amenities
Stayed 14 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Karen

Travelled with group
Good to get away
It was a good trip resort in need of an update, but maintenence guy was very good and fixed issue's Pool slots had to be booked which was a pain but due to covid had to be done.
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went in the off season. The lady who works at the front desk, Jacqueline, was amazing. She was very kind and knowledgeable and helped us book adventures around the island. We really want to go back because our time was cut very short by the coronavirus travel ban.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay, could do with a few more basic amenities such as milk as the supermarket was often closed
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 8 nights in Oct 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was large in size and well equipped. Cleanliness was excellent. The outlook was too much of a complex for us, with no views of the lovely area. Could hear noise from neighbours which was intrusive. Pool and seating area was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
POSITION OF RESORT AND RESTAURANT ON SITE WAS VERY GOOD
Stayed 7 nights in Sep 2019

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort but local restaurants are average.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Kitchenettes. Clean and friendly staff. Supermarket close proximity
Stayed 4 nights in Jul 2019
Response from Resort Manager on 17 Jul 2019
Dear Sir/Madam, Thank you very much for your nice review. Hope to see you soon with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only fault was air con didn’t work very well
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach, quiet premises, big appartment
Stayed 7 nights in Jun 2019

10/10 Excellent

zofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best
We were out of season, and enjoyed the peace and the fab equipped apartment.
Stayed 2 nights in Nov 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Quality accommodation, clean well equipped and maintained apartments. Friendly, polite and helpful staff. Excellent stay, wished I'd booked for longer.
Stayed 4 nights in Apr 2019
Response from Angeles on 8 Apr 2019
Thank you very much to share your opinion with us Mr.Michael. Hope to see you very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort with plenty of amenities
This place was a lovely getaway in the off season. The staff were all very kind and helpful, the room comfortable and big, and the kitchen was fully stocked. We didn’t want to leave!
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Sands Arenal
As always an excellent stay at this resort, all the staff so friendly and helpful just like coming home.
Stayed 14 nights in Oct 2018

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort
Great place for a relaxing break. Superb pool, beach and bar/restaurant. Our apartment was spacious, very well equipped and extremely comfortable. We will definitely return to White Sands resort when we are back in lovely Menorca.
Stayed 3 nights in Sep 2018