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Reviews of Global Luxury Suites in Menlo Park

Global Luxury Suites in Menlo Park
3639 Haven Avenue, Menlo Park, CA

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 124 reviews" "
Rating 8 - Good. 37 out of 124 reviews" "
Rating 6 - Okay. 15 out of 124 reviews" "
Rating 4 - Poor. 9 out of 124 reviews" "
Rating 2 - Terrible. 12 out of 124 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
The Anton Menlo apartments were superb. The complex was quite exquisite. The apartment was very very nice. Everything you could want for all the basic things. The sky roof was quite a nice touch to be able to have it available and use it. The team was always on hand to respond to all inquiries no matter how trivial. Awesome experience
Stayed 3 nights in Jun 2023
Response from Global Luxury Suites on 21 Jun 2023
Frank, we're delighted to hear that you had an enjoyable experience and appreciated the exceptional service our team provides; we will be sure to pass along your encouraging words! We're very grateful for your positive comments and hope to welcome you back soon.

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, room comfort
Highly recommend for relaxation
The property was beautiful, well maintained and fun to relax. The kitchen was huge! I loved the secluded feeling but still close to city.
Stayed 3 nights in Mar 2023
Response from Global Luxury Suites on 16 Mar 2023
Thank you for the kind review, Felicia! We’re so glad you had a wonderful experience and enjoyed your stay with us. We want to make sure all customers are taken care of with top-notch customer service, and love hearing about everything our customers particularly loved. We appreciate you taking the time to provide us with your business, and we hope you have future experiences with us like this one!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Roomy private apartment in new complex
Great new property of separate apartments, full kitchen, bath, livingroom, laundry, huge walkin closet. There is no agent or desk onsite, all communication is via email and phone. The self-service means codes at the door, lockbox with a key, etc. so have a PDF viewer on your phone ready to navigate that process. Would recommend for longer-term stays, more homey than a hotel room for sure!
Stayed 1 night in Feb 2023
Response from Global Luxury Suites on 16 Mar 2023
Thank you so much for providing us with feedback on your experience! We really appreciate your positive review and are so glad that you had a great stay. We hope that you chose to stay with us again in the future!

4/10 Poor

Mohamed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The neighbors on top can he heard with any movement making it difficult to sleep. There is nothing around the area that is walking distance and it’s industrial plus car dealers.
Stayed 4 nights in Sep 2022
Response from Global Luxury Suites on 23 Sept 2022
Mohamed, thank you for letting us know how your stay was. We’re very sorry that you had these problems while staying at this hotel, and we do appreciate you telling us what exactly what was it that you found frustrating. We hope that you will give us another chance to share a more positive experience in the future.

10/10 Excellent

Heidi, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here at Anton Menlo Residences. It's a fairly safe and overall quiet neighborhood. You hear the noise from the freeway nearby but other than that it's a decent location. The apartment is new so everything is in working order. Couldn't figure out how to turn on the fans however. There is a nice bathtub, a full kitchen, and laundry machine inside the apartment. The space is great for 1-2 persons. There is ample free parking outside. Units can be accessed via elevators. I asked for a room on a higher floor and it had a great view facing the sunset which is really nice. Pleasant smell inside the building. Nice big pool with lounge chairs available to you as a guest. Unit has also a big balcony but no outdoor furniture to sit on. Would recommend this place and will stay here again. Communication was good between the hosts, responsive to my requests and accommodating. Thank you!
Stayed 9 nights in Aug 2022
Response from Global Luxury Suites on 21 Oct 2022
Heidi, thank you for trusting Global Luxury Suites with your recent lodging needs. We're delighted to hear that you had an enjoyable experience and appreciated the exceptional service our team provides; we will be sure to pass along your encouraging words! We consider it a great compliment that you intend to return! We're very grateful for your positive comments and hope to welcome you back soon.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2022
Response from Global Luxury Suites on 21 Jul 2022
Sandra, we are so glad you had a wonderful experience and enjoyed your stay with us. We appreciate you taking the time to provide us with your business, and we hope you have future experiences with us like this one!

4/10 Poor

Eric

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had a week long business trip to Menlo Park and this place looked good from the website. Problem is it is not a hotel and there is no front desk or anyone there to help you check in. You have to do it all online through a janky app from 1990’s AOL era. And places like the coffee ‘cafe’ have coffee machines but no cups so you can’t use them. No room service and nothing to walk to, had to take Ubers everywhere or DoorDash. If you’re looking for a hotel, keep looking as this is not one.
Stayed 3 nights in Apr 2022
Response from Global Luxury Suites on 1 Sept 2022
Thank you for letting us know how your stay was. We’re very sorry that you had these problems while staying at this property, and we do appreciate you telling us what exactly what was it that you found frustrating. We will be sure that all complaints regarding the online check in experience are addressed, and one of our representatives will reach out to you shortly.

4/10 Poor

Kevin

Stayed 3 nights in Apr 2022
Response from Global Luxury Suites on 1 Sept 2022
Thank you for letting us know how your stay was. We are disappointed to hear that your experience was not a positive one. We would like to know more about your stay and what we could do to improve.

2/10 Terrible

Alex

Stayed 6 nights in Nov 2021
Response from Global Luxury Suites on 1 Sept 2022
Thank you for letting us know how your stay was. We are disappointed to hear that your experience was not a positive one. We would like to know more about your stay and what we could do to improve.

6/10 Okay

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The unit itself was great, Very clean and comfortable, with more than all the amenities I needed. Fantastic. However, the property is in a bad location and is also poorly maintained. An alarm was beeping in the hallway the entire time I was there, and no one ever came to check on it. Fortunately I couldn't hear the beeping inside the unit.
Stayed 3 nights in Dec 2021
Response from Global Luxury Suites on 1 Sept 2022
Thank you for your detailed review, Julie. We’re glad to hear that you had an overall pleasant stay with us. That being said, we will make sure to contact our management team to address that all issues are taken care of with utmost efficiency so that any possible future reservations made with us are nothing short of relaxing and stress-free

8/10 Good

Melanie H.

Disliked: Cleanliness
Overall a really positive stay, only downside were some ants in the bathroom...
Overall this process and property is great. They had all the little things that you need, dishwasher soap, laundry soap, TP. Everything was clean and nice, and there were laminated info cards that were very useful. One big downside, though, was that the bathroom had ants. They showed up occasionally to hunt through the garbage or to the shower/bath if there was water. I tried to keep things clean so they didn't start moving to other areas, which they did occasionally go looking elsewhere but the infestation was kept to the bathroom. Everything else was nice and as described, and the process was thorough and informative, so I'm giving it a high rating, but I really hope they deal with the ants because that did make the stay rather icky at times.
Stayed 8 nights in Nov 2021

2/10 Terrible

AZADEH

Travelled with family
The check in was very challenging. No one sent an email as to how to get into the property. I was staying there because I flew in for a surgery. It was a very uncomfortable environment. It was located to a highway, it was load, noisy, and you can see the lighting from outside. Very difficult to rest, and have a quiet a d dark environment.
Stayed 4 nights in Nov 2021
Response from Global Luxury Suites on 30 Nov 2021
Thank you for letting us know how your stay was. We’re very sorry that you had these problems while staying at this hotel, and we do appreciate you telling us what exactly what was it that you found frustrating. We will be sure that all complaints regarding the check in process are addressed, and one of our representatives will reach out to you shortly.

8/10 Good

Johnathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. It really felt like a home. The amenities and the 1br apartment provided enough space and comfort to make us feel comfortable
Stayed 3 nights in Nov 2021
Response from Global Luxury Suites on 16 Nov 2021
Johnathan, thank you so much for providing us with feedback on your experience! We really appreciate your positive review and are so glad that you had a great stay. We hope that you chose to stay with us again in the future!

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2020
Response from Asif. on 12 Oct 2020
Dear Geoffrey, Thank you for your feedback! We are pleased to know that you had a great stay with us and you liked everything the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

2/10 Terrible

Verified traveller

Disliked: Cleanliness
not worth it.
Not worth the $400. It smelled like cigarettes when we 1st opened the door, the floors where extremely dirty, we had to wash our feet before getting into bed because our feet were dirty from walking around barefoot in the apartment. The air conditioner vents are filled with dust. Dinning table placemats were dirty. Parking is horrible. Would’ve preferred staying somewhere else.
Stayed 2 nights in Jun 2020
Response from Roseann on 21 Jun 2020
Thank you for your feedback. We are truly sorry for the condition that the apartment was in during your stay with us. Please know, that this is not our standard and we appreciate you informing us of these issues. We are looking into this matter with our cleaning company to make sure that the apartments are cleaned to our standard. We hope that you will give us another chance. If you have any questions, feel free to contact us.

8/10 Good

Huan, Taipei

Travelled with family
Liked: Cleanliness
Disliked: Amenities
very convenient and clean unit, however, this unit has insufficient supply in kitchen and bath room.
Stayed 3 nights in Feb 2020
Response from Asif. on 2 Mar 2020
Dear Huan, Thank you for your feedback! We are pleased to know that you liked the living space the apartment had to offer. We apologize for the inconvenience you encountered during your stay, we have sent this to our customer support team to handle accordingly. We look forward to hosting you again, so we can make your next stay even better. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Property is wonderful. However, complicate rules and policies make it hard to book, check in and check out.
Stayed 2 nights in Jan 2020
Response from Asif. on 27 Jan 2020
Thank you for your recent feedback! We are pleased to know that you liked the large space the apartment had to offer. We appreciate you letting us know what needs to be improved, we will surely look into it, as your feedback is immensely important to us. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

2/10 Terrible

Zachary

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2019
Response from Asif. on 6 Jan 2020
Dear Zachary, Thank you for your review! We sincerely apologize for the inconvenience you had encountered during your stay, we have sent this to our customer support team to handle accordingly. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Asif. on 6 Jan 2020
Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Asif. on 3 Jan 2020
Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
The property is very near highway 101, to the extent that you cannot get a good night's sleep due to constant traffic noise. The suite is fully furnished, but the living room seating is very uncomfortable. The front door was rather difficult to lock from the outside. I will not be staying here again.
Stayed 2 nights in Dec 2019
Response from Asif. on 30 Dec 2019
Thank you for your feedback! We sincerely apologize for the inconvenience you had encountered during your stay, we have sent this to our customer support team to handle accordingly. We hope to host you again, so we can make your next stay a memorable one. Warm Regards, Global Luxury Suites.

2/10 Terrible

Umar

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Asif. on 25 Nov 2019
Dear Richard, Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 Excellent

Zukhra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Asif. on 30 Oct 2019
Dear Zukhra, Thank you for your amazing review! We appreciate you taking the time to review your stay and giving us such positive rating. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Asif. on 14 Oct 2019
Thank you for your kind review! We appreciate you taking the time to provide us with your business and we apologize for the inconvenience you had encountered during your stay. We look forward to hosting you soon at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutley wonderful. It was beyond our expectations. The location was perfect for our needs. We would definately stay here again!
Stayed 3 nights in Oct 2019
Response from Asif. on 14 Oct 2019
Thank you for your amazing review! We are so glad to know that you liked the living space and the location the apartment had to offer. We appreciate you taking the time to review your stay and giving us such positive feedback. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 Excellent

Tomelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Asif. on 8 Oct 2019
Dear Tomelia, Thank you for your amazing review! We appreciate you taking the time to rate your stay and giving us such positive rating. We look forward to hosting you again in the near future at one of our many apartment throughout the East and West Coast.  Warm Regards, Global Luxury Suites.

10/10 Excellent

Llyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. This was so nice and clean I want to stay
Stayed 7 nights in Sep 2019
Response from Asif. on 8 Oct 2019
Dear Llyn, Thank you for your amazing review! We are so glad to know that you had such a great stay with us and you liked the living space the apartment had to offer. We appreciate you taking the time to provide us with your business and we look forward to hosting you again at one of our many apartment throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 Excellent

Vinessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return home to California: beautiful stay
The two bedroom apartment was located in a great location. The premises clean with everything you needed. But best of all relaxing!
Stayed 3 nights in Aug 2019
Response from Asif. on 11 Sept 2019
Dear Vinessa, Thank you for your wonderful feedback! We are so glad to hear that you had such a great stay with us and you liked the location the apartment had to offer.We appreciate you taking the time to provide us with your business and we look forward to hosting you soon in the near future at one our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Checkin was super complicated and they wanted to charge for early checkin. There was a hair in the shower when I arrived and ants in the kitchen. Otherwise it was a pretty generic corporate apartment stay near my office.
Stayed 4 nights in Aug 2019
Response from Asif on 11 Sept 2019
Thank you for your recent feedback! We pride ourselves on offering a superior experience so we take even the smallest criticism to heart. We apologize for the inconvenience you had to face during your stay. We have sent this to our customer support team to handle accordingly. We look forward to hosting you again at one of our many apartments throughout the East and West Coast. Kind Regards, Global Luxury Suites

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Its always amazing. My family and I love it.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Brooke on 7 Jun 2019
Thank you for your review!

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Keep an eye out for a large service fee applied at the very end of your reservation (for a very brief stay, not economical), and additional booking steps/contracts even if booking through third party services. The property itself seemed new and lovely, with the glaring exception of large scale electrical towers/lines running THROUGH the property (in some cases just dozens of feet from apartments), which may be a concern for individuals attentive to the risks of such things. Check-in was facile and clear. On check-in I found the room to be well appointed, but highly and artificially fragranced - almost nauseatingly. The room was otherwise set up to be welcoming. However, on inspection the floors and even bathroom components were incompletely cleaned (including toilet seat). Although serviceable, the furnishings and bed were too rigid for my taste. The kitchen was equipped with I believe aluminum pots and some convenient supplies for cooking, and the kettle on the stovetop was rusted. For a setting describing themselves as ‘luxury suites’, they may have missed that standard. The washer/dryer worked well and were an appreciated convenience. The open spaces were lovely (if you can overlook the high voltage electrical tower). Ultimately, while some aspects of my short stay were well planned and serviceable, I wouldn’t choose to stay at this location again, although I may consider giving other locations a try in the future.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Brooke on 7 Jun 2019
Thank you for your review!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not safe. There was a threatening neighbor with a huge dog on the apartment next door. When I complained to management about my safety concerns, they did not want to refund me (even though I canceled my stay)
Stayed 5 nights in Mar 2019

10/10 Excellent

Greg R.

Perfect stay with Global
Thank you for the very nice, very clean, and very recommendable stay with you at the Global Luxury Suites Menlo Park. Being our first time renting a full furnished apartment, we really were, a bit nervous when we were on the way there that first day. Yet, when we arrived, the info, directions, and map layout tools absolutely calmed the nerves and everything worked out great!! We had the best time and look forward to using your facilities again very soon! Thank you again from the Rojas
Stayed 3 nights in Mar 2019

6/10 Okay

Sophie K.

Isolation from amenities
Hi there Although your apartment was a good size, clean and well appointed, it was too isolated and in an industrial area with no access to fresh foods or services. It only suits a traveller who has their own transport or hire car. As a single person with neither of these I struggled to get by and find somewhere to eat close by and had the added Costs of hiring Uber everywhere. Despite the pool and gym the place was like a deserted wasteland😕
Stayed 6 nights in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2019
Response from Brooke on 7 Jun 2019
Thank you for your review!

10/10 Excellent

yanshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Brooke on 7 Jun 2019
Thank you for your review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Brooke on 7 Jun 2019
Thank you for your review!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't know this was here.
Apartments are very nice two bedrooms, one master, one with a bath a Ross the hall, with living space between the two rooms. My only complaint was that the blinds didn't completely blackout the light at night. The master bedroom was brighter at night due to its location over parking lot below. Other than that, really nice place with lots of options
Stayed 4 nights in Apr 2019

6/10 Okay

Sondra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I thought I was booking a hotel room. It tuned out to be an apartment complex with no desk services. There were no restaurants in the area. The apartment was lovely but not appropriate for a 2 day stay.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern & Clean
The apartment complex is beautifully modern, spacious, and super clean. We felt very safe and secure. The only downside was our apartment/unit location near the Main Street. It was actively noisy at all times. I suggest ear plugs at night. Other than that, a wonderful stay.
Stayed 2 nights in Apr 2019

8/10 Good

DIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about!
Stayed 4 nights in Apr 2019

8/10 Good

Lamar

Liked: Cleanliness, property conditions & facilities, room comfort
It was a inconvenience trying to get key for the room.. they said the key would be in the lock box.. when I opened the lock box NO key. Had to wait 20mins for someone to open door
Stayed 2 nights in Apr 2019

8/10 Good

Elisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Brooke on 10 Apr 2019
Thank you for your review!

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra Amenities that can’t be beat!
This place was perfect for my husband, son and I to stay at while exploring the San Fran area. It was in a great central location with great amenities after a busy day of touring the city. We enjoyed the rooftop deck, hot tub and pool, arcade and huge fitness room. Free parking, kitchen, laundry and large apartment space made it enjoyable and easy! The only negative I could say is they don’t supply trash bags or pool towels, which I thought was odd. I would definitely stay here again with easy check in and check out - communication was great!
Stayed 4 nights in Mar 2019
Response from Brooke on 10 Apr 2019
Dear Rachelle, We are thrilled that you had a great stay! We appreciate your taking the time to give us such a detailed review of the apartment, building amenities and location. We would love to host you again for your future travel needs! Check out our other locations along the East and West Coast! Warm Regards, Global Luxury Suites

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Clean, spacious apartment. Terrible location unless you work at Facebook, apparently. No amenities nearby (no grocery stores, restaurants, coffee shops, etc). Apartments are cheap new construction, on a busy street, so lots of street noise. There is zero human interaction through checkin, during the stay or during checkout, but lots of auto-generated emails. So a weird customer-service experience. Only personalized email was to notify me of additional charges they are trying to run through on my credit card which I did not authorize or incur. Overall, weird place to stay and bad customer service. Don’t recommend.
Stayed 2 nights in Mar 2019
Response from Brooke on 4 Apr 2019
Thank you for letting us know how your stay was. We're very sorry that you had these problems while staying at this hotel and we do appreciate you telling us what exactly was unpleasant about it. We will work to make sure that this doesnt happen again. Warm Regards, Global Luxury Suites

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities and exceeded expectations! Only complaint was the grab and go app was not compatible with our Canadian phones, and there are no really close amenities in the area as hotel is in an industrial park.
Stayed 3 nights in Mar 2019
Response from Brooke on 28 Mar 2019
Thank you for your review! We are so glad to hear that you enjoyed your stay. We do appreciate you taking the time to let us know what we can improve on as well. We look forward to hosting you again in the future. Warm Regards, Global Luxury Suites

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm a fan. We stay here all the time on business.
We like staying here on business. Very close to Stanford and pretty affordable compared to hotels in the area. Access to outdoor heated pool, hot tub, pool table, shuffle board, grills (though we've never tried to use them.) kind of spendy on the cleaning fee, so works out better on a longer stay as opposed to a shorter stay) Only headache is rental agreement, Drivers license documentation, etc. that you have to sign and send back each time you stay. And the 10% forfeiture if you cancel your plans after 48 hours of booking, and 100% charge shortly thereafter. Why not just call it a non-refundable rate which would at least not confuse people when Hotels.com says "REFUNDABLE" because most people think that means up to 24 hours before arrival.
Stayed 3 nights in Mar 2019
Response from Brooke on 28 Mar 2019
Dear Richard, We are thrilled that you had a great stay! We appreciate you taking the time to give us such a detailed review of the apartment, building amenities and location. We would love to host you again for your future travel needs! Check out our other locations along the East and West Coast! Warm Regards, Global Luxury Suites