Hotels near Menetue Hot Springs

"This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny."

"The cabin is nice the host very nice. No bathroom towel it’s was very cold At Night and there was a fire place box. With only 3 Logs that were Too big To light with out kindling. Maybe a bit more attention to detail. I would stay again. "

"Beautiful setting, gracious hosts, wonderful cabaña. We stayed two nights and would have stayed longer but they are popular in summer. We chose a hot tub session which requires a multi hour setup and additional charge. The location is remote and necessitates a car. "

"Truly amazing hotel. Staff/Food/Trips can't be criticised. Hotel helped me to arrange a trip to climb Villarica Volcano. The guides they use to climb the volcano are top notch also"

"Beautiful lodge with very helpful staff. "