Hotel Spa di Mellor

"My daughter and I had such a lovely time at the hotel and spa, Rudolph greeted us with his lovely smile and willingness to help during our stay at the hotel,the food at Wilfreds was amazing and every member of staff were polite and attentive,we also had a day at the spa,wow!what an experience,it exceeded our expectations,the lovely Lorna looked after us ,the whole experience from the massage the facilities the food , cleanliness and especially the staff was amazing ."

"Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...