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Reviews of Werribee Motel & Apartments

3.5 out of 5
Werribee Motel & Apartments
6 Tower Road, Werribee, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 170 out of 392 reviews" "
Rating 8 - Good. 154 out of 392 reviews" "
Rating 6 - Okay. 49 out of 392 reviews" "
Rating 4 - Poor. 14 out of 392 reviews" "
Rating 2 - Terrible. 5 out of 392 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
was not happy with AIR CON in the main Bedroom, was a hot day and the Aircon was NOT cooling enough.. ALSO the FRONT door needs repair with a good push I think it will open. You need to slam the door for it to close properly and I'm not sure it would hold.. I'm sure next door would jump when I closed the door..
Stayed 1 night in Dec 2021

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice clean grounds around the property. Pleasant staff on arrival and very prompt in helping you out. Room looks a little tired and could do with a few minor maintenance jobs/upgrades. Family apartment we stayed in was a good size. Good budget room but with a little upgrade could be a lot better. Over all happy with our stay.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and away from main road. Friendly and helpful staff
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable size and renovated. Reception was there on arrival
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude and unfriendly owner/manager. Started yelling at me when I parked in the wrong spot. Will never go back there
Stayed 1 night in May 2020
Response from The Team on 23 May 2020
Good Evening You may try to manipulate the truth. We do not tolerate reckless driving at unacceptable speed on our property. Guests safety is very important to us. You are not welcome back here.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good signage on the highway. Found it immediately.
Stayed 1 night in Mar 2020
Response from The Team on 4 May 2020
Dear Guest Many thanks for staying with us & your perfect score.

10/10 Excellent

Judi, Traralgon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless, updated, good layout made it appear spacious. Upon arrival we were offered free bottled water which was a nice touch. Plenty of tea, coffee, milk in fridge. Couch and bed both comfortable. A really nice comfortable stay.
Stayed 1 night in Feb 2020
Response from The Team on 24 Feb 2020
Dear Judi We thank you for your review & We are delighted that you enjoyed your stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all fine. It served the purpose of a short visit.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from BB on 30 Nov 2019
Dear Guest. Thank you for your patronage & review. Kind Regards The Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location away from main traffic so nice and quiet.
Stayed 1 night in Nov 2019
Response from bb on 30 Nov 2019
Dear Guest. Thank you for your patronage & comments. We are lucky as We are in a quiet and only 8 minutes walk to Werribee central. Kind Regards The Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating fellow! Very comfy bed
Stayed 1 night in Nov 2019
Response from The Team on 26 Nov 2019
Dear Guest. I thank you for your comments & staying with us. We have replaced all our beds with superior quality beds within the last 12 month. We look forward to welcome you back in the future Kind Regards The Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from BB on 30 Nov 2019
Dear Guest Thank you for staying with us & your rating. Kind Regards The Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here , have 4 times , the owner and staff are so friendly and helpful, it’s always clean and well maintained in a lovely quiet location close to shopping and transport. Will definitely be staying again
Stayed 3 nights in Nov 2019
Response from ben on 19 Nov 2019
Dear Guest. We thank you for your review & repeat patronage. We look forward to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and good showers. Welcoming was great and so was the checkout
Stayed 1 night in Nov 2019
Response from ben on 19 Nov 2019
Dear Guest. We are delighted that you enjoyed your stay and thank you for staying with us. We wish you all the best for the festive season

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Almost the only motel on the eastern side of Melbourne on the Geelong road so great location. Easy to get to and very quiet location. Good size room, very clean and quite modern. Very happy!
Stayed 1 night in Nov 2019
Response from ben on 19 Nov 2019
Dear guest. We thank you for your review & hope to welcome you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very friendly and lovely to work with.
Stayed 1 night in Nov 2019
Response from Ben on 19 Nov 2019
Dear Guest. I thank you for staying with us & your review. We look forward to welcome you in the future.

8/10 Good

connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from bb on 30 Nov 2019
Dear Connie We thank you for your review & your patronage. Kind Regards The Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to everything and the owners were lovely
Stayed 1 night in Oct 2019
Response from ben on 19 Nov 2019
Dear Guest. We appreciate your patronage & review. We are lucky to be in a quiet area but few minutes walk from Werribee Town centre.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The place is ok not bad for few nights of stay but expensive. The room was clean and tidy.
Stayed 2 nights in Oct 2019
Response from Ben on 19 Nov 2019
Dear Guest. We thank you for staying with us & your comments Our room rate is average for Werribee area. We wish you all the best for the festive season.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019
Response from Ben on 19 Nov 2019
Dear Marcus many thanks for your review & patronage.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Clean rooms and quiet rooms. Good shower water pressure.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable We recomend this Motel to everyone Also there is an RSL within walking distance
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly husband and wife team running the motel. They were patiently answering all my questions. Nice and clean room with comfy bed. Great for overnight stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfy
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
It’s clean but could do with a more friendly reception
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, tidy, nice bedsheets, large space Microwave/ kettle all great, large bathroom. Payment of the bonds affects customers budgeting If one does not budge enough
Stayed 2 nights in Sep 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Manager was very helpful and let us use his car space. Very kind.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and pleasant check in. Kids playing around outside our door at midnight
Stayed 1 night in Sep 2019

8/10 Good

Anon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick over nighter. Clean and good location
Stayed 1 night in Aug 2019
Response from Ben on 3 Sept 2019
Dear Anon Many thanks for staying with us & your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Easy to access, staff was friendly on arrival and departure, very informative if we weren’t able to find park near room, able to drive around back.
Stayed 1 night in Aug 2019
Response from Ben on 3 Sept 2019
Dear Guest We are pleased that you enjoyed your stay & look forward to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay. Very near to bus stop skybus.
Stayed 1 night in Aug 2019
Response from Ben on 17 Aug 2019
Dear Guest We thank you for staying with us & your review. As you mentioned We are only 5 minutes walk to Public transport, shops & many other public facilities. Kind Regards

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Managment seemed very nice to begin with very pleasant.. i was not able to make the checkout due to leaving early tho i had the person sharing with me hand the key. I wouldbr of thosefr itwas hid
Stayed 2 nights in Jul 2019
Response from Ben on 27 Jul 2019
Good Morning You signed a registration card with house policy on it. You were not permitted to let other people use your room as it is against our policy.Upon departure we noticed that a couple are staying in the room & smoked in a non smoking room with ashes near the door.You obviously have no respect for any rules and you are not welcome here and We will inform other Motels.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I didn't like that the bedside clock didn't work but otherwise everything was good
Stayed 1 night in Jul 2019
Response from ben on 27 Jul 2019
Dear Guest Our apologies about the bedside clock as we address it as soon as We noticed it. Hope to welcome you back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The bathroom was great, large and clean. Pleasant welcome. Could do with a couch or easy chair in the room.
Stayed 1 night in Jul 2019
Response from Ben on 27 Jul 2019
many thanks for your comments & staying with us. There is no space in some rooms for a couch such as standard family room but there are chairs in all the rooms. We hope to welcome you back in the future