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Reviews of The Town Apartments

4 out of 5
The Town Apartments
6 Tattersalls Lane, Melbourne, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 76 reviews" "
Rating 8 - Good. 30 out of 76 reviews" "
Rating 6 - Okay. 10 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

regina

Liked: Cleanliness, property conditions & facilities
Beautiful property. Comfortable bed
Stayed 2 nights in Apr 2024

10/10 Excellent

TONG

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Isabella

Travelled with group
Disliked: Amenities, property conditions & facilities
The room was nice had it not been next to a night club that kept us awake until 4am every night. The halls and elevator smelt strongly of cigarettes. Furthermore, the manager was very intimidating and at the end of our stay we had misplaced one of our access cards and he got mad and made us transfer him $100!!!! He also made a comment asking why we washed our bed sheets (my friend and I fake tanned) which made us feel like we were being watched. Will definitely not be staying at The Town Apartments again.
Stayed 4 nights in Sep 2023
Response from Chi on 6 Oct 2023
Thank you for providing false review please do not do this we are very small business . Regarding the access card it clearly says on document provided upon your arrival that lost card is 100 fees . We are not watching our guest but you have left those bed sheets in laundry room and never bother to take it back we had to remove it from laundry due to its bad stat. it was not fake tanned both bed sheets had wine or something which caused them to be red.we are waiting from our laundry guys to charge us if they do we will bring it your attention as well . Further more you guys make a mess in apartment . Some one thru up in bathroom and you guys left it as it is we had to deal with it . Also you guys took all washed pillow cover to your room from laundry dryer that we had to do it again . Thank you The town apartments

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value apartment accommodation right in the heart of Melbourne. Far from luxurious but solid, honest & clean property and the beds are super comfy. Main concern is that it is very noisy outside with an outside music venue only a few doors up playing VERY load until midnight. Car parking is only a 50m walk from the apartment
Stayed 2 nights in Aug 2023

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location - clean apartment with great amenities Fabulous view and comfortable bed

10/10 Excellent

Theo

Travelled with family
Liked: Cleanliness, room comfort
Comfort in China Town
Very relaxing . We will return . It was so convenient to the city attractions and of course great coffee and food by your doorstep . Thank you so much 😊
Coffee near by
Stayed 5 nights in Jan 2023

6/10 Okay

Joanne

Travelled with group
Liked: Amenities, property conditions & facilities
Perfect location for everything extremely clean . Mollie was very helpful couldnt fault any of the above. I wouldnt stay again due to the unbelievable noise coming from the alley way there is a night club that goes to 3am then the garbage trucks start up at 3.30am , one set of ear plugs were provided for 1 night even though we stayed 2 this did very little to block out the noise. The curtains and blinds didnt block out any light either. Lucky to grab a couple hours sleep per night .
Stayed 2 nights in Sep 2022

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, room comfort
Little gem
Great apartment, at a great price, and perfect location
Stayed 3 nights in Aug 2022

8/10 Good

Lachlan

Travelled with group
Liked: Cleanliness, property conditions & facilities
A perfectly located loft style apartment; perfect for travellers who want a bit of space but somewhere centrally located. There is no reception so we needed to email the property the day before to tell them our arrival time. The apartment was clean and had lovely views of China town and the Melbourne skyline. Became worried when earplugs were thoughtfully supplied; turns out the bar down the alley can get a bit noisy, but the noise during the week was over not long after 11pm. My friend and I frequented the bar during our stay anyway. Would definitely stay here again mid week but might look else where over the weekend. Perfect for a midweek getaway for a couple of night.
Stayed 3 nights in Mar 2022

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a central place to stay. Good price. Clean Very friendly staff.
Stayed 2 nights in Feb 2022

8/10 Good

Glenys

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, easy communication and meeting Molly for key pickup/payment etc. handy to trams and food outlets. Two excellent bedrooms (beds had beautiful linen and very comfy), but living area a little small although all amenities were provided. Would stay there again. Only downside was noisy nightlife!
Stayed 3 nights in Jan 2022

8/10 Good

Olivia

Liked: Cleanliness, room comfort
Everything you need
This was the perfect place to stay for a night out in the city, clean cute and everything yoh need
Stayed 1 night in Mar 2021
Response from Team of the town apartments on 23 Jul 2021
Dear Olivia, thank you so much for the most kind and generous comments on our facility and service, very appreciated, we feel so lucky for ever having your stay with us, you are most welcome to our facility, whenever you think of us in the future, we will be always there for you, thank you and kind regards,

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, room comfort
Town Apartments
Right in the hustle bustle of Melbourne. Great place to be central to everything. Very clean and loved our stay. When next in Melbourne we will be back.
Stayed 6 nights in Feb 2021
Response from molly on 1 Mar 2021
Dear Scott, thank you so much for the most kind and generous comments on our facility and service, very appreciated, we feel so lucky for ever having your stay with us, you are most welcome to our facility, whenever you think of us in the future, we will be always there for you, thank you and kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and tidy with a easy and friendly check in
Stayed 1 night in Jan 2021
Response from molly and team from the town apts on 26 Jan 2021
Dear guest, thank you so much for the most kind and generous comments on our facility and service, very appreciated, we feel so lucky for ever having your stay with us, you are most welcome to our facility, whenever you think of us in the future, we will be always there for you, thank you and kind regards,

10/10 Excellent

Daniel James

Liked: Cleanliness, room comfort
Brilliant customer service, gorgeous rooms and amazing location! Thoroughly recommended ⭐⭐⭐⭐⭐
Stayed 1 night in Jun 2020
Response from molly on 19 Jun 2020
Dear Daniel, thank you so much for the most kind and generous comments on our facility and service, very appreciated, we feel so lucky for ever having your stay with us, thank you so much for keeping the apartment such clean and tidy, you are most welcome to our facility, whenever you think of us in the future, we will be always there for you, thank you and kind regards, molly and team from the town apts

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine. The major issue was noise. With a nearby nightclub operating until 3.30 am we got very little sleep and although this is beyond management's control, given that we paid $350 for one night's accommodation this was unacceptable. There were ear plugs left in a container on the kitchen bench suggesting that management are aware of the problem however this did not alleviate the issue.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Value for money but not great location. Late night noise with the people above making an awful racket after midnight. Area is a touch seedy with lots of people on corners smoking pot and I as a single woman felt ill at ease walking back late at night. Otherwise apartment was ok. No paper towel or dish soap in the apartment.
Stayed 1 night in Mar 2020

10/10 Excellent

Nicole, Melbourne

Travelled with family
Liked: Cleanliness
Great location, very helpful owners comfortable bed and very clean we will be back
Stayed 2 nights in Jan 2020
Response from Molly and team from the town apts on 27 Jan 2020
Dear Nicole, thank you so much for the most kind and generous comments on our facility and service, we feel so lucky for ever having your stay with us, you are most welcome to our facility, whenever you think of us in the future, we will be always there for you, thank you and kind regards, molly and team from the town apts

6/10 Okay

Mitch, Warriewood NSW

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome except (possibly due to Chinese new year celebrations) it was super noisy outside pretty much all night including multiple garbage trucks in the wee hours...
Stayed 1 night in Jan 2020
Response from the town apartments on 12 Feb 2020
Thank you so much for your kind review, kind regards, team @ the town apartments

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The noise/ music from the street was not very good. Very noisy. Rooms were clean and comfortable.
Stayed 1 night in Dec 2019
Response from The Town Apts on 29 Dec 2019
Thank you so much for your kind comments on our facility and service, kind regards, team @ the town apts

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything we wanted, Marvel Stadium, Myer Christmas windows, Bourke Street Mall, Spencer Street DFO etc. Thanks for the complimentary earplugs they came in handy.
Stayed 1 night in Nov 2019
Response from Team from the town apts on 6 Dec 2019
Thank you so much for the most kind and generous comments on our facility and service, we feel so lucky for ever having your stay with us, you are most welcome to our facility, whenever you think of us in the future, we will be always there for you, thank you and kind regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Molly and team of the town apts on 1 Jul 2019
Dear Guest, Thank you so much for your kind and generous rating on our facility and service, looking forward to your next stay with us, kind regards,

8/10 Good

Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walkable location
I stayed at the town apartments for a weekend get away with my partner and another couple. The apartment is located right in Chinatown which is bustling place until the early hours of the morning. An easy to walk to restaurants, shops, markets and cafes and also Melbourne's trams. Overall the apartment was comfortable and had a kitchen with good WiFi. There was some noise throughout the night from the nightclub next door, the provided earplugs blocked out the sound enough for a good night's sleep.
Stayed 2 nights in May 2019
Response from molly on 4 Jun 2019
Dear Ms. Camden, Thank you so much for your kind message and generous comments on our facility and service in detaila, so appreciated, it has been always our great honor to have guests like you being so nice and so clean, tidy, whenever you think of us, we will always be there for you, thank you and kind regards, molly from the town apartments

10/10 Excellent

Justin, Ballarat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place.. In the centre of Melbourne, close to restaurants,transport.. absolutely love it..
Stayed 6 nights in Apr 2019
Response from Molly on 19 Apr 2019
thank you so much Justin for your kind and generous message, very appreciated, you are one of most valuable clients we ever have, thank you so much for sending back the swipe card, very trustworthy person you are, thank you for choosing the town apartments for your staying at Melbourne, looking forward to your next stay with us, Kind regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wouldn't stay again broken beds blood on the doona tampons and rubbish under the beds overall the apartment is looking tired
Stayed 1 night in Mar 2019
Response from Chris on 26 Mar 2019
We sincerely apologise for your experience. In response to your email sent directly to our hotel prior to you having to post your review, we had taken urgent and immediate action to ensure this does not occur again. Regards, The Town Apartments

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with staff was great and they responsive. The location on the one hand was great and central however on the other hand a night club next door was extremely loud and made it difficult to sleep at times.
Stayed 2 nights in Feb 2019
Response from Chris on 20 Mar 2019
Thank you for your recent stay. Great to hear our communication was well received. We are right in the heart of the CBD and do experience some external and surrounding noise. Our sincere apologies if this effected your stay. Regards, The Town Apartments

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
central location
couldn’t ask for a better location! step outside and you’re in the heart of melbourne. apartment was clean and modern, and overall very pleased with our stay!
Stayed 3 nights in Feb 2019
Response from Chris on 20 Mar 2019
Thenk you for taking the time to review your experience at The Town Apartments. We are thrilled to hear you had such a positive experience and hope to welcome you back soon. Regards, The Town Apargments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from molly from the town apartments on 2 Apr 2019
Thank you so much dear royal guest, we look forward to your next stay with us, your kind comments on our service have been always highly appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2018
Response from Chris on 14 Jan 2019
Thank you for providing such outstanding feedback from your recent stay with us. We are so pleased to hear you had such an enjoyable experience and hope to welcome you back again soon. Regards, Chris The Town Apartments

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Chris on 14 Jan 2019
We are thrilled to hear you had such a great experience at The Town Apartments. Thank you for taking the time to provide valuable feedback. Regards, The Town Apartments

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay
The hotel was great. It was a small apartment but it was clean and modern. It was in a great location for the Melbourne night life scene. Unfortunately the elevator broke shortly after our arrival which was an inconvenience as someone who was staying with me could not walk the stairs and had to find other accomodation. Overall I was happy with the apartment and would stay again.
Stayed 1 night in Dec 2018
Response from Chris on 17 Dec 2018
Dear Danielle, Thank you for taking the time to review your recent stay with us at The Town Apartments. We are pleased to hear you enjoyed your stay and our location. Our sincere apologies for any inconveniences caused from an unexpected lift malfunction. Best Regards, Chris The Town Apartments

10/10 Excellent

Lily, Mildura, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxed room in the inner city
The Town Apartments were central to my work related needs but also had all the creature comforts including Netflix, a comfy couch, a coffee maker and cooking facilities. I absolutely loved staying in these apartments and have recommend them to many of my friends and colleagues.
Stayed 2 nights in Aug 2018
Response from Chris on 5 Sept 2018
Thank you for taking the time to provide such fantastic feedback on your recent stay with us. We are thrilled to hear you had such a great experience and would love to welcome you back soon Regards, Chris The Town Apartments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment close to everything
Neat and tidy rooms with everything you need, very close to MCG and Tennis centre, plenty of places close to grab a good feed.
Stayed 1 night in Jul 2018
Response from Chris The Town Apartments on 1 Aug 2018
Thank you for your recent stay at The Town Apartments. We sincerely appreciate you taking the time to provide valuable and insightful feedback from your visit. We hope to welcome you again, Regards, The Town Apartments

8/10 Good

Ann, Ballarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent CBD accommodation in China Town
It was great to receive a message to say we could access the property early. Excellent security and amazingingly very quiet. Extras like coffee machine, free wifi and Netflix was a lovely surprise. Beds and pillows very comfortable too.
Stayed 1 night in Jun 2018
Response from Chris on 17 Jul 2018
Dear Ann, We sincerely thank you for taking the time to review your recent experience with us at The Town Apartments. We are really pleased to hear you had such an enjoyable stay. Regards, Chris The Town Apartments

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ronnie, Sale, Victoria, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
home away from home
we stayed here after I had an operation. It is in the middle of China Town so the restaurants were very close at hand. The apartment was very nicely furnished and the bed was wonderful. There was everything you could need on hand. There was cable TV and a host of other things. We could really put our feet up and relax. The only down side was the noise from nearby nightclubs...it was a Friday night though. If we stay there again ,and I think we will, I am taking earplugs.I would recommend the apartment to anyone wanting to be close to everything that Melbourne has to offer... Five Star accommodation on a budget
Stayed 1 night in Mar 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
Was a great stay. Excellent location and very comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have been extremely helpful!! Allowing us to leave our luggage there before check in time and after check out. So helpful. So close to town, it’s been perfect for what we’ve needed!!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but noisy
We are a family with two young kids. The facilities of the apartment suited our needs with microwave oven, cooking facilities and laundry. The location is great although situation in a dodgy, dirty alley. Unfortunately the apartment smells like cigarette, don't think they can do anything about it though. Also can be noisy at night with the doof doof music.
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Lift breaks down twice in one day
We got stuck in the lift twice in one day, morning and at night, for a total of 2.5 hours. Technician couldn't get into the building as no key was available. As a result had organised for someone to help carry our bags down 3 flights of stairs, but that person arrived late. We had already done it and had left by then to catch our flight..
Stayed 7 nights in Dec 2017

8/10 Good

Mish, Adelaide, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right above Chinatown and central to shops.
Excellent location and the beds are fantastic. Nice to have reverse cycle airconditioning in 2 rooms and Netflix is great for the kids. The coffee pod machine was a nice touch to the place along with good finishings around the rooms. Having a nice chairs and tables in the main bedroom was nice to take in the views during the day and night.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great place to stay. However, it was a Saturday night & the club next door was loud & went on into the wee hours. Luckily we had ear plugs. Best for a week day stay I feel.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but too close to the night life if you
The disco next door which vibrated the room and surrounds till 3am was not what we expected nor wanted.
Stayed 1 night in Sep 2017

8/10 Good

rob, QLD

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location
Overall it was pleasant and I would stay there again. Room was a little dusty and the bed was so soft. The lift always smelt like cigarettes. Given our stay was for a week we could have done with a mid-week freshen up like replacing the towels and emptying the rubbish but it effectively wasn't serviced. Not a big issue as we took the rubbish out and washed the towels ourselves with the free washing machine and dryer. Fantastic location and reasonably cheap given it is modern inside.
Stayed 7 nights in Sep 2017

8/10 Good

Erin, Brisbane

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Awesome location and great apartment
Lovely apartment for 3 adults staying in Melbourne over the weekend. The lift facilities were a bit dodgy, jamming and getting us stuck inside. Luckily the cleaners were there to help us out and to show us how to work the lift. Little noisy at night with the clubs around, but fantastic location for getting around the city. Walking distance to everything. Overall super happy with our stay. Would suggest getting the lifts fixed to avoid hotel guests getting stuck.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No sleep
If you like sleep don't stay here. Street noise felt like it was in the room. Music and drums from the clubs reverberates through the walls. The drunks walking past feel like they are in your room. As soon as music finishes around four am the rubbish truck crushes glass bottles right under the window - no sleep at all. Double glazed windows are probably needed for the location. Great apartment for those just wanting to party at night and sleep in the day. Unfortunately we were told that we had car parking, only to show up and have nothing organised. We called the manager number and were told we would be called back - still waiting.
Stayed 2 nights in Jul 2017

8/10 Good

Ben, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, close to Shops and restaurants.
We stayed 4 night with our family of 4 (kids 4 and 2). Close walking distance to shops and cafes and easy to use public transport. The apartment was very new and fresh and had been fitted out well. NETFLIX was great for the kids. Will definitely consider next time we are back in Melbourne.
Stayed 4 nights in Jun 2017

8/10 Good

Alex , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartment right in the heart of Melbourne
This City Edge Apartment was a perfect pit stop for all the shopping trips we did over our stay in Melbourne. Situated at the beginning of Chinatown and a minutes walk away from Bourke Street Mall, shopping was made easily accessible. Being meters away from major tram stops also made further outskirts of Melbourne easy to get to. The apartment itself was impressive, offering a galore of clean and high grade facilities among which included comfortable beds, Netflix, and even a coffee machine, it was very tempting to just hang at the apartment. It is exactly as pictured, decor very modern and stylish. The staff were very friendly also, we were able to drop off our luggage before check in as the manager himself was tidying up the place before we had checked in. The only downfall we saw was that being above a bar and a karaoke bar, it was very noisy up to 3am sometimes later, bring earplugs of you're a light sleeper. Being in an alleyway, the sounds of the garbage truck were amplified early in the morning. I didn't have a problem as I'm used to sound but both my sisters were not accustomed to it and their sleep was disturbed. I'd highly recommend this of you were after a great location and a private apartment. Just beware of the noise late at night and early morning.
Stayed 2 nights in May 2017

6/10 Okay

Holly, New Zealand

Disliked: Room comfort
Good location but very loud
City edge is located right in the city centre so its a great location however its right next door to a popular nightclub/bar so the noise makes it hard to get to sleep at night and then the rubbish truck comes by at 6am and collects skips of glass bottles which are very noisy because the walls/windows are paper thin. The Tv with Netflix was good and the bathroom was nice but overall we had a lamp and an element that didn't work and the floor in the bedroom was really dusty.