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Sunshine Boutique Apartments Collins

Hartanah 3.5 bintang
Pangsapuri dengan dapur, beberapa langkah dari Collins Street

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Galeri foto untuk Sunshine Boutique Apartments Collins

Kolam renang tertutup
Design Apartment, 2 Bedrooms | Peralatan tempat tidur premium, meja, kalis bunyi
Peralatan tempat tidur premium, meja, kalis bunyi
Gimnasium
Apartment, 1 Bedroom, Balcony (2 Bathrooms) | Peralatan tempat tidur premium, meja, kalis bunyi

Kemudahan popular

  • Parkir tersedia
  • Mesin pengering
  • Pencuci
  • Dapur
  • Penyaman udara
  • Wi-fi percuma

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 6 daripada 6 bilik

Lihat semua foto untuk Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Peralatan tempat tidur premium, meja, kalis bunyi

Deluxe Apartment, 1 Bedroom

Sorotan

Ruang makan berasingan
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Dapur
Peti sejuk/penyejuk beku saiz penuh
Mesin basuh pinggan mangkuk
  • 50 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Ratu (Queen) dan 1 Katil Bujang (Single)

Lihat semua foto untuk Design Apartment, 2 Bedrooms

Design Apartment, 2 Bedrooms | Peralatan tempat tidur premium, meja, kalis bunyi

Design Apartment, 2 Bedrooms

Sorotan

Ruang makan berasingan
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Dapur
Peti sejuk/penyejuk beku saiz penuh
Mesin basuh pinggan mangkuk
  • 2 bilik tidur
  • Boleh menampung 7
  • 2 Katil Bujang (Single), 1 Katil Kelamin (Double) dan 1 Katil Sofa Kelamin

Lihat semua foto untuk Superior Apartment

Superior Apartment | Peralatan tempat tidur premium, meja, kalis bunyi

Superior Apartment

Sorotan

Ruang makan berasingan
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Dapur
Peti sejuk/penyejuk beku saiz penuh
Mesin basuh pinggan mangkuk
  • 60 meter persegi
  • 2 bilik tidur
  • Pemandangan bandar raya
  • Boleh menampung 7
  • 2 Katil Bujang (Single), 1 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

Lihat semua foto untuk Luxury Apartment

Luxury Apartment | Peralatan tempat tidur premium, meja, kalis bunyi

Luxury Apartment

Sorotan

Ruang makan berasingan
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Dapur
Peti sejuk/penyejuk beku saiz penuh
Mesin basuh pinggan mangkuk
  • 60 meter persegi
  • 2 bilik tidur
  • Pemandangan bandar raya
  • Boleh menampung 6
  • 1 Katil Bujang (Single) dan 2 Katil Kelamin (Double)

Lihat semua foto untuk Economy Apartment, City View

Economy Apartment, City View | Peralatan tempat tidur premium, meja, kalis bunyi

Economy Apartment, City View

Sorotan

Ruang makan berasingan
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Dapur
Peti sejuk/penyejuk beku saiz penuh
Mesin basuh pinggan mangkuk
  • 30 meter persegi
  • 1 bilik tidur
  • Pemandangan bandar raya
  • Boleh menampung 3
  • 1 Katil Ratu (Queen) dan 1 Katil Bujang (Single)

Lihat semua foto untuk Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Peralatan tempat tidur premium, meja, kalis bunyi

Family Apartment, 2 Bedrooms

Sorotan

Ruang makan berasingan
Ruang duduk berasingan
Kalis bunyi
Penyaman udara
Bilik bercantum tersedia
Dapur
Peti sejuk/penyejuk beku saiz penuh
Mesin basuh pinggan mangkuk
  • 2 bilik tidur
  • Pemandangan bandar raya
  • Boleh menampung 4
  • 1 Katil Ratu (Queen), 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

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  • Kolam
  • Wi-fi percuma
  • Penyaman udara
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8.4 daripada 10, Sangat Baik, 1,003 ulasan
Harga ialah RM378
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termasuk cukai & fi
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Tentang kawasan sekitar

Peta
568 Collins Street, Melbourne, VIC, 3000

Tempat berdekatan

  • Collins Street - 3 min berjalan kaki - 0.3 km
  • Akuarium Melbourne - 5 min berjalan kaki - 0.5 km
  • Stadium Marvel - 7 min berjalan kaki - 0.6 km
  • Sesiaran Southbank - 9 min berjalan kaki - 0.8 km
  • Kasino Crown - 9 min berjalan kaki - 0.8 km

Bergerak

  • Stesen Spencer Street - 5 minit berjalan kaki
  • Stesen Flagstaff - 12 minit berjalan kaki
  • Melbourne, VIC (MEB-Essendon) - 22 minit memandu

Restoran

  • ‪Krispy Kreme - ‬1 min berjalan kaki
  • ‪Palm Sugar Thai Cafe - ‬1 min berjalan kaki
  • ‪The King Hotel - ‬3 min berjalan kaki
  • ‪Grill'd - ‬2 min berjalan kaki
  • ‪Vue De Monde - ‬2 min berjalan kaki

Tentang hartanah ini

Seluruh tempat

Anda akan mendapat seluruh pangsapuri untuk anda dan hanya kongsi dengan tetamu lain dalam kumpulan anda.

Sunshine Boutique Apartments Collins

Pangsapuri dengan dapur, beberapa langkah dari Collins Street
Bangunan pangsapuri bebas asap rokok ini menyediakan bar/deli snek, letak kenderaan sendiri (tertakluk pada bayaran) dan pencucian kering.Akses Internet wayarles percuma disediakan percuma. Selain itu, kemudahan dobi, salun rambut dan kakitangan berbilang bahasa terdapat di tapak hartanah. Pangsapuri menyediakan sebuah dapur dengan sebuah peti sejuk, sebuah ketuhar, sebuah dapur dan sebuah ketuhar gelombang mikro. Tetamu boleh menikmati ciri menyenangkan seperti sebuah mesin basuh/pengering dan sebuah ruang makan, manakala kemudahan lain merangkumi Wi-fi percuma dan tempat duduk. Pengemasan tidak tersedia.
Penginapan tamu di pangsapuri ini ada menawarkan mesin basuh / pengering dan pembancuh kopi/teh. Penginapan sedia menawarkan tempat duduk berasingan dan merangkumi meja. Katil dilengkapi peralatan tempat tidur premium. Bilik penginapan di pangsapuri 3.5 bintang ini terdapat dapur dengan peti sejuk/penyejuk beku saiz penuh, dapur, ketuhar gelombang mikro dan tempat makan berasingan. Bilik mandi terdapat pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut.

Tetamu boleh melayari web menggunakan akses Internet wayarles percuma. Televisyen skrin rata disediakan dalam bilik tamu.

Bahasa

Bahasa Cina (Mandarin), Bahasa Inggeris

Hartanah serupa

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RM537 jumlah
termasuk cukai & fi
19 Ogo - 20 Ogo
Meriton Suites Melbourne

Kemudahan hartanah

Internet

  • Tersedia di pangsapuri: Wi-Fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan di tapak hartanah (AUD 30 semalam)

Mesra keluarga

  • Katil bayi: AUD 20 sehari

Dapur

  • Alat memasak, pinggan mangkuk dan perkakas dapur
  • Cerek elektrik
  • Dapur
  • Ketuhar
  • Ketuhar gelombang mikro
  • Mesin basuh pinggan mangkuk
  • Pembancuh kopi/teh
  • Peti sejuk/penyejuk beku saiz penuh

Tempat makan

  • Bar/deli snek

Bilik tidur

  • Katil lipat simpan/tambahan: AUD 30 sehari
  • Peralatan tempat tidur premium

Bilik mandi

  • Bilik mandi persendirian
  • Kelengkapan dandanan diri percuma
  • Pancuran mandi
  • Pengering rambut
  • Tuala disediakan

Ruang tamu

  • Ruang makan berasingan
  • Ruang tamu
  • Tempat duduk berasingan

Hiburan

  • TV skrin rata

Dobi

  • Kemudahan dobi
  • Pencuci/pengering
  • Perkhidmatan dobi/cucian kering

Ruang bekerja

  • Meja

Kawalan suhu

  • Penyaman udara
  • Sistem pemanasan

Haiwan kesayangan

  • Haiwan perkhidmatan sahaja (haiwan kesayangan tidak dibenarkan)

Kesesuaian/Kebolehcapaian

  • Hartanah bebas asap rokok

Perkhidmatan dan kemudahan

  • Kakitangan berbilang bahasa
  • Salun rambut
  • Seterika/papan seterika
  • Tempat simpanan bagasi
  • Tiada perkhidmatan pengemasan

Ciri keselamatan

  • Pengesan karbon monoksida tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan karbon monoksida di hartanah itu atau tidak; pertimbangkan untuk membawa pengesan mudah alih)
  • Pengesan asap tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan asap di hartanah atau tidak)

Umum

  • Kalis bunyi
  • Unit bersambung tersedia

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 10:30
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 10:00

Arahan daftar masuk khas

Tiada meja sambut tetamu di hartanah ini

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak AUD30.0 sehari
Tempat tidur bayi (katil bayi) boleh disediakan dengan bayaran sebanyak AUD20.0 sehari

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: AUD 200 sepenginapan
  • Deposit Pembersihan: AUD 20 sepenginapan
  • Fi pembersihan: AUD10 seorang, sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Bayaran letak kenderaan sendiri: AUD 30 semalam
  • Bayaran katil bayi: AUD 20.0 sehari
  • Bayaran katil lipat simpan: AUD 30.0 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit dan kad debit
Hos tidak menunjukkan sama ada terdapat pengesan karbon monoksida di hartanah atau tidak; pertimbangkan untuk membawa pengesan mudah alih semasa perjalanan
Hos tidak menunjukkan sama ada terdapat pengesan asap di hartanah atau tidak

Perkara yang kami harus menyebut

Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan

Hartanah juga dikenali sebagai

Sunshine Boutique Apartments Collins Apartment Melbourne
Sunshine Boutique Apartments Collins Apartment
Sunshine Boutique Apartments Collins Melbourne
Sunshine s Collins
Sunshine Apartments Collins
Sunshine Boutique Apartments Collins Apartment
Sunshine Boutique Apartments Collins Melbourne
Sunshine Boutique Apartments Collins Apartment Melbourne

Soalan lazim

Adakah Sunshine Boutique Apartments Collins mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Sunshine Boutique Apartments Collins?

Letak kenderaan sendiri tersedia dengan fi sebanyak AUD30 semalam.

Apakah masa daftar masuk di Sunshine Boutique Apartments Collins?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 10:30.

Apakah masa daftar keluar di Sunshine Boutique Apartments Collins?

Daftar keluar adalah jam 10:00.

Di manakah terletaknya Sunshine Boutique Apartments Collins?

Terletak di Daerah Pusat Perniagaan Melbourne, bangunan pangsapuri ini sejauh beberapa langkah dari Collins Street dan Menara Rialto. Melbourne Sports Tours dan Akuarium Melbourne juga dalam jarak 5 minit berjalan kaki.Stesen Spencer Street hanya sejauh 5 minit berjalan kaki dan Stesen Flagstaff sejauh 12 minit berjalan kaki.

Sunshine Boutique Apartments Collins Ulasan

Ulasan

4.6
Penilaian 10 - Cemerlang. 4 daripada 28 ulasan
Penilaian 8 - Baik. 3 daripada 28 ulasan
Penilaian 6 - Boleh diterima. 1 daripada 28 ulasan
Penilaian 4 - Lemah. 9 daripada 28 ulasan
Penilaian 2 - Teruk. 11 daripada 28 ulasan

5.2/10

Kebersihan

4.6/10

Kakitangan & perkhidmatan

3.4/10

Kemudahan

5.6/10

Keadaan hartanah & kemudahan

Ulasan

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
DO NOT BOOK THIS PLACE!!! Went to check in and told they don’t have any rooms left! They had sold our room!! Left my family in the lurch at 6pm during one of the busiest nights in Melbourne.
Menginap 1 malam pada Jan 2020

2/10 Teruk

Dana

Mengembara bersama kumpulan
Menginap 1 malam pada Nov 2019

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was terrible. I paid my accommodation up front. The room was for 7 or more guests. When I arrived. I had to pay an upfront 200 dollar deposit for the room. 2 of the lights in the kitchen one was broken the other not working. There were 4 small towels in the room which were all damp and not properly dry. The master bedroom stunk like mouldy washing and pee. The beds were old and uncomfortable. We got no sleep at all. The room wss dirty, cushions on couch had stains and carpets were also stained and dirty. The windows and walls were filthy. The fire alarm went off at 5am for absolutely no reason. I tried contacting property about my bond after checking out, but the hotel was unreachable. All I want is my bond back although this room was definately not worth the $268 per night that I paid and I cant reach anyone. Very angry will never stay here again.
Menginap 1 malam pada Nov 2019

2/10 Teruk

Pengembara yang disahkan

Menginap 1 malam pada Nov 2018

2/10 Teruk

Sally, Newcastle

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
We were disgusted with the service and state of the apartment. They did not provided facilities as advertised. The cleanliness is unsatisfactory and parts of the apartment are unsafe. Our main concerns were wet used floor towels and used tea towels that were not replaced, wet crockery in the kitchen, Dirty utensils in the drawers, the broken couch is unsafe, used dirty tissues in the bedside table drawer, lack of toilet rolls and tea/ coffee making items, the tv cable was not provided, mismatched bedding that did not fit the sofa bed, dirty clothes left in clothes dryer, unflushed toilets upon arrival, unsatisfactory service.
Menginap 3 malam pada Nov 2018

4/10 Lemah

Annette, Gold Coast Australia

Tidak sukakan: Kebersihan
Requested non smoking room,bed and bedding stunk of cigarette smoke to the point I couldn’t sleep in the bed, I slept on the single bed in living room which also stunk, I went out and purchased a new pillow and sheets to make it a little more hygienic, I also purchased room deodoriser to try and get rid of the smell. The bed was against a window I couldn’t close and it was freezing all night. No not a good experience at all for my asthma.
Menginap 3 malam pada Nov 2018

2/10 Teruk

Victoria

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Dodgy Hotel

Do not book into this place. There is no reception area. Arrived at 5 pm, waited until 5:30 before anyone even came to greet me.... only to be told my room would not be available for another 2 hours and room was at a different location. Dodgy. I was due at a function and was forced to pay for another hotel elsewhere last minute. Absolute disgrace and this booking site will not help me with a refund. Disgusted.
Menginap 1 malam pada Okt 2018

4/10 Lemah

Lauren

Had better

Room was ok when finally ready! Was after 4 which is not good with kids in tow. Non English speaking custome service also an issue
Menginap 1 malam pada Ogo 2018

2/10 Teruk

Chris

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

DISGUSTED!!

Do not book this accommodation!!!! 5 people left with nowhere to stay! When checking in, was told to sms name to mobile number, then received a message back advising no room, overbooked! Spent the next 2-3 hours trying to find last minute accommodation in Melbourne on a Saturday night. Disgusting customer service, Wotif, you should not deal with this establishment!!!!
Menginap 1 malam pada Jul 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Jun 2018

4/10 Lemah

Annie

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Scam!! Be aware!!!!

Do not be mislead by the name of the Apartment. There is no such apartment name Sunshine Boutique Apartments. The property is actually 568 at Collin Street. There is no reception counter in the apartment. The apartments are owned by individuals and let out to agent to managed. We arrived late at 10.30pm and there was no one to assist us. We were actually held up outside. A kind gentleman who was managing the security office, helped us to call the manager which turned out to be a Chinese student and said that she has no clue about my booking. I was so upset as full payment was made for the two nights stay. Prior to my trip, I have written to Hotel.com to inform about my arrival time so that someone will be there to receive us. But it didn't turn up the way we expected. After a wait of 30 minutes outside the lift lobby of the apartment, we were greeted by a Chinese lady. She told us she is just a student and she is helping the the owner who has gone overseas. She said that nothing was communicated to her. When we get to the apartment, it was not well cleansed and it was very untidy. The fitting and furniture used were basically from Ikea. We doubt they changed the bedding. The washing machine doesn't worked. I booked for an apartment with two rooms but she said we have to move to another place if we want to stay at our booking. The one that we arrived at are only studios. Therefore, my family of 5 was split out into two studio apartments. Bad choice!!!
Menginap 2 malam pada Jun 2018

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

2 Bedroom CBD Apartment

Unfortunately our stay wasn't pleasant, from trying to check in and being told we would need to stay at another location, to waiting in the foyer for the owner to arrive to check us in, and getting our bond back was troublesome. The apartment had dirty dishes on the stove when we arrived and wasn't clean. We were provided with 2 towels dispite having 5 people stay. We were quite happy to leave in the morning well before check out!
Menginap 1 malam pada Jun 2018

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Small room, dirty, but close to southern cross

The room was not cleaned with dirty dishes, toenail clippings and dirty mirrors. We were then moved to a smaller second room which had a bloody tampon left in the toilet, dried blood near the toilet and the air was crusty. When given the smaller room the lady squished a bug and flung it under the fridge. We weren’t given a discount due to downsizing which is ridiculous and sheets and couch had stains. The tv was not tuned and came with no remote so programming it was near impossible. The only good thing about this place was the location in comparison to Southern Cross Station (a 2 minute walk) giving great access to public transport. Overall would not stay again.
Menginap 2 malam pada Mei 2018

2/10 Teruk

Sue, Adelaide

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

DISGUSTING

This was the worst place I have ever stayed. It was filthy, cockroaches in the kitchen, a layer of dust on most surfaces, a stinking rubbish-filled bin, sheets and towels not changed since who knows when. When I complained, I was moved to an apartment in another location; also dirty with unchanged sheets, no toiletries, not even a cake of soap. The next morning I was told to return to the 1st apartment, which would be my 3rd move in 24 hours. I was very upset and decided to book alternative accommodation. LastMinute provided professional service and reimbursed me for the Sunshine disaster. (I have never complained about any other accommodation.)
Menginap 3 malam pada Mei 2018

8/10 Baik

Kayla

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Mei 2018

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Unhappy experience

Difficult to make contact right from the start. We were told there was a problem with the original apartment we booked so she would put us in another. To many things wrong to cover but I have never come across such an apalling mess not to mention difficulty in communicating, in all my many experiences. Couldn't use oven or washing machine then were told we needed to pack up in the morning. We had to trudge luggage across town to another place only to get there and find somebody else's stuff and cleaners . We were told they would message when it was ready. 1 1/2 later we got the text. Kitchen had slippery oil on the tiles when we finally got there but I had given up trying to communicate with this woman. We had to wait until quite late for her to drop off clean linen before we could go to bed. I don't normally like to speak badly of a place but I feel strongly people should be warned of how unprofessional and badly run this place is. I am still waiting for my $150 bond back and a$50 refund for all the hassle of being moved around and waiting. It's been 2 weeks and no sign of it except being told that it's on its way. Be warned !!!!!
Menginap 3 malam pada Mei 2018

8/10 Baik

P, Australia

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Fantastic, roomy apartment with a great view.
Menginap 1 malam pada Apr 2018

10/10 Cemerlang

Jonatan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan

Reasonable accomodation for a short stay

Sunshine boutique makes a good value for money. Unlike some of the classy mid segment serviced appartments some of the amenities can be improved. None-the-less the service staff was highly hospitable and did their best to supplement the small shortcomings.

2/10 Teruk

Annette

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Disgraceful and misleading conduct. Be wary!

Appalling service. Despite having pre paid I was unable to check in. The phone number provided was out of service and despite contacting Hotels.com an alternative contact number could not be provided. I feel totally ripped off as the hotel will not refund my money and neither will Hotels.com.. I will not ever book where there is no on site reception and will never use or recommend Hotels.com again!

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
This was my first time on Wotif. I wish I had of looked at previous reviews. I don't think I scrolled down enough. The person wasn't ready for me when I wanted to check in. I had little kids and had travelled for two hours already. It's not actually a real business managing apartments, it's a privately owned apartment. The mop was left at the door. The tv was brought up and plonked on a table, not plugged in, no remote, no aerial attached. A light globe was faulty which my 4 year was playing with. There was one bed for two kids (which I had booked) rather than two beds. They wanted $300 deposit when there's no business to get assurances from. Even Wotif couldn't get hold of the owner when I tried to complain, so how would you know you will get your deposit back? It all seemed really unprofessional to me. The photos are misleading. The apartment didn't have the same furniture of cosyness in the photos either. Very disappointed. That all said, the view was great and bed comfort was fine. My kids enjoyed it and I got over all my grumpness (well kind of)
Menginap 1 malam pada Apr 2018

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Bizzare.

I arrived later in the evening to be greeted and be told no rooms were available. Was then walked 6 blocks to a residential apartment where we knocked on a door and got angrily yelled at by the existing occupants. Then tried another, which was clean and comfortable. Just completely bizzare of an experience.

4/10 Lemah

Georgia, Sydney

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

The location was the only positive experience

Coordinator’s phone never answered, one bed had a concrete mattress, the included bottle of spirits, although requested every day arrived on the last day as did coffee for the machine, requested sheets for the pull out bed arrived at 9.30 at night and we only received one. The trash chute wasn’t working. An unfortunate choice of accommodation. If we had needed assistance promptly it certainly wouldn’t have eventuated. Pity as the property’s location was fine.
Menginap 4 malam pada Feb 2018

4/10 Lemah

New to Melbourn, Melbourne

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

It’s not a hotel

There is no reception & no signs to indicate you are in the right place & you are not told this in your booking. You arrive to find there’s no phone number to call to find out how to enter the building. Someone randomly sms you to say they are coming to meet you. I waited 35 mins to enter the apartment. The apartment is ok except there’s no blinds so you have no privacy. You can close the bedroom door but it’s made of coloured glass so the lights of the building opposite shine in through the glass. If they just said... Call this number on arrival it would have made a big difference.
Menginap 1 malam pada Feb 2018

4/10 Lemah

Dick, Orbost Vic au

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan

Close to Southern Cross

With no front desk, and an incorrect phone contact it took me 40 minutes, mostly in a noisy corridor and on the phone to WOTIF in USA to finally gain admission. When the staff member finally arrived he gave the impression that I should take this method of entry in my stride. Registration paperwork was made difficult for no reason. Paying $AUD300 security with 3 weeks refund turnaround, was very unreasonable. This should have been made known up front. Some bathroom lights didn't work, some toiletries were empty, coffee was old and hard in the jar, and very little sugar. Carpets were badly spotted in places and a dirty toilet seat made me nervous. There was no feedback form provided. Don't think I'll be creeping into that room again..............
Menginap 2 malam pada Feb 2018