Terrace/patio
Check availability

Reviews of Holly Lane Mews

4 out of 5
Holly Lane Mews
28 Willowbend Drive, Steels Creek, Steels Creek, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 95 reviews" "
Rating 8 - Good. 38 out of 95 reviews" "
Rating 6 - Okay. 13 out of 95 reviews" "
Rating 4 - Poor. 5 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mollie

Stayed 3 nights in Mar 2024

6/10 Okay

Kaushiki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 2 nights in Feb 2023
Response from Joanne on 6 Feb 2023
Thank you we love to have our guess have a great experience

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coloured water
Overall, had a good stay there. Water was brown but there was a note saying it is safe to use and spa in the bath was a bit fiddly. Bedding was really comfy and clean and view from room was majestic. We were provided generous amounts of milk and cereal with complimentary fruits and juice.
Stayed 2 nights in Jun 2022

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed for late check in and easy to organise an extra night. Helpful and knowledgeable staff about the area. However was looking forward to a spa bath but it didn’t work
Stayed 2 nights in Apr 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated to access Yarra Valley
Stayed 3 nights in Apr 2022
Response from Joanne on 17 Apr 2022
Thank you for your review. We are certainly in the heart of the Yarra Valley

8/10 Good

Bernardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice , clean and friendly environment , Quiet , Safe and very close to many wineries
Stayed 2 nights in Apr 2022
Response from Joanne on 12 Apr 2022
Thank you for your lovely review and thank you for choosing us

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Check in was easy, with the accommodation as described. We did have some issues with the property not being cleaned properly, and that the water was discolored which we raised with the owners who addressed what they could.
Stayed 2 nights in Mar 2022
Response from Joanne on 31 Mar 2022
Our water is collected from rainwater . It is filtered and treated with UV light and is checked regularly. We attended to 2 cleaning issues but reflected that the guests were given early access . . We were able to rectify quickly.

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2022
Response from Joanne on 31 Mar 2022
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcome right from the start. This is such a lovely location, relaxing and quiet. The appt was great, good size, clean, modern bathroom and had all of the facilitates I needed. Highly recommended.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and beautiful
Stayed 2 nights in May 2021
Response from Joanne on 27 May 2021
Thank you for taking time to review us. We love the peace and quiet and the beautiful property which we share with our guests, thank you once again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and delicious breakfast. Bed was very comfortable. Gorgeous old world charm.
Stayed 1 night in Feb 2020
Response from Jo on 23 Feb 2020
Thank you so much we are glad you loved our property.

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and restoration
A slice of Yarra Valley paradise with good old fashion hospitality .
Stayed 1 night in Jan 2020
Response from Joanne on 12 Feb 2020
Thank you Clare

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Joanne on 29 Jan 2020
Thankyou

8/10 Good

Andy, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
One of the few pet friendly properties around. Nestled in a beautiful gardens setting on a small working farm, the owners have encouraged wildlife to flourish and Birdlife and or amphibious friends are in abundance. Fantastic wineries just around the corner. Easy drive to Yarra Glen for supplies... Overall lovely experience.
Stayed 2 nights in Jan 2020
Response from Joanne on 29 Jan 2020
Thank you Andy we loved having you stay.

10/10 Excellent

M.A

Liked: Staff & service
Beautiful, calm and quaint accommodation with lovely rooms and scenery. Holly Lane Mews was super relaxing, the ponds and soft noises from nature made me and my partner feel at ease and content. We would definitely return.
Stayed 1 night in Jan 2020
Response from Joanne on 13 Jan 2020
Thankyou we really are delighted when guests respond to our property like this. It makes all our hard work worth while

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is gorgeous but i found the owner / staff were rude and invasive and were rude to our family who were visiting us for a weddings we were all going too
Stayed 1 night in Nov 2019
Response from Jo on 25 Nov 2019
Hi anonymous I am sorry you felt I was rude. Unfortunately when you book a room for 2 and a cast of many arrive at different times. It is left to the staff to decipher which room they wish to join etc . One could realise it is rather rude not to advise reception of the expected extra guests and that you wish to entertain them in your room. I note you noticed it to be a gorgeous property I am so glad you enjoyed it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Joanne on 25 Nov 2019
Thankyou

10/10 Excellent

Josh, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and our hosts were very warm and welcoming. Highly recommended!
Stayed 1 night in Aug 2019
Response from Joanne on 7 Sept 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay! What a great, peaceful location and so much to keep the kids (and parents) entertained. Snow, food, wine, cows, horses, kangaroos and of course Billie the Wombat!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, well stocked breakfast provisions, comfortable bed. Only negative, shower over bath, difficult for anyone with a knee, hip back issue....
Stayed 1 night in Jun 2019
Response from Jo on 18 Jun 2019
Thank you

8/10 Good

Anon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Loved how scenic the property was. It’s a pretty spot with lots of plants and birds. The welcome platter was delicious. We had a few issues: water from taps was discoloured (I think just rusty taps) and coffee pod machine didn’t work.
Stayed 1 night in Jun 2019
Response from Jo on 18 Jun 2019
Thank you the coffee machine has been replaced I am sorry if it caused any inconvenience. We do live on the property so please contact us for help .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very accomodating in a beautiful setting. Hosts excellent
Stayed 2 nights in Apr 2019
Response from Jo on 18 Jun 2019
Thankyou

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Was wonderful in the way it was quiet, clean, self contained, country style property. Friendly helpful owners.
Stayed 2 nights in Apr 2019
Response from Joanne on 12 Jun 2019
Thank you we were pleased you loved our property, I hope you return for another visit

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place in a lovely setting with great service
Stayed 1 night in Mar 2019
Response from Jo on 3 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Jo on 3 Apr 2019
Thankyou for your lovely review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location & pretty farm. Comfortable bed & room. Breakfast was very ordinary....get your own out of the fridge! For $220.00 a night I would expect a cooked breakfast for a ‘Bed & Breakfast’ accomodation.
Stayed 1 night in Mar 2019
Response from Jo on 3 Apr 2019
Thankyou for your review. The price has been the same for 5 years. We are one of the few places that allow one night stays. This comes at a premium.

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019
Response from J on 3 Apr 2019
Anonymous

8/10 Good

Pamela

Nice apartment a bit far out from Yarra Glen garden needs upgrade lovely host
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nice scenery
Expedia advised there was breakfast included but the room we got didn’t have any apart from fruit. Very nice property, no phone reception so found it difficult to plan our days and call tour companies / taxi. The room we had was the lowest costing and did need a little freshen up but it was great, away from everything and nice and close to some horses :)
Stayed 2 nights in Oct 2018
Response from Jo on 17 Oct 2018
Thankyou for your thoughtful reveiw. There is phone reception for most carriers I am sorry you were affected by this, The roundyard suite is our budget self catering suite. We leave fruit ,milk and cereal so that the I am glad you loved the property, the apartment is a new room recently renovated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2018
Response from Joanne on 12 Sept 2018
Thankyou for your high rating we do our best to look after our guests.

10/10 Excellent

Param

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant relaxing and comfortable. An excellent and refreshing break
Stayed 1 night in Aug 2018
Response from Jo on 16 Aug 2018
Thank you I am glad you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Jo on 16 Aug 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Friendly owners. Lovely room and facilities.
Stayed 2 nights in Jun 2018
Response from Joanne on 14 Jun 2018
Thankyou for you lovely review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B in good location
Holly Lane Mews was a lovely, clean B&B in a very picturesque location. The room was very tastefully decorated, comfortable bed and had everything we needed. Breakfast provided was very generous and excellent and the owners very pleasant and helpful.
Stayed 1 night in Apr 2018
Response from Joanne on 16 Jun 2018
Thankypu

8/10 Good

Valerie

Liked: Room comfort
Disliked: Property conditions & facilities
Relaxing
Very quite and relaxing. Although the property needs plenty of TLC. Not even close to what is advertised. Only a maybe to stay again.
Stayed 1 night in Mar 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat
Lovely quiet location, clean amenities and plentiful breakfast supplies. Near to many attractions in the Yarra Valey.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful get away
It was a lovely weekend away, perfect place not to far from anything 😄thankyou jo!
Stayed 2 nights in Feb 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Joanne on 6 Feb 2018
Thank you Ann it was lovely that you enjoyed your stay

8/10 Good

Kelly, Melton

Liked: Staff & service
Quiet & peaceful B & B - Roundroom unit
Unit was quiet & peaceful farm setting. Lovely gardens and a lake with heaps of frogs singing. Bed mattress was very soft. Toilet seat was wonky, shower was a little too small, very comfy couch. Wander around at night & you may find a couple of the local little ringtail possums foraging for food in the trees. But also be ready to have some large eight legged visitors come inside to join you. Great location base to go exploring the Yarra Valley.
Stayed 2 nights in Jan 2018
Response from Joanne on 23 Jan 2018
Thank you for the lovely review. We take care of the eight legged friend whever possible. We are very close to the wild life here. The frogs are extraordinary.Thank you for staying with us.

10/10 Excellent

Matt, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday destination
Had a great stay here. The rooms are large, clean and comfortable with useful amenities. Great for a family holiday away from the city, short drive to Yarra Glen town centre and Healesville. Incredible gardens and grounds. The owners are very personable and helpful. Gave us some great tips on good playgrounds to take our young son to. Thanks Joanne and Brian!
Stayed 3 nights in Jan 2018
Response from Joanne on 23 Jan 2018
Thank you Matt it was lovely to have you stay it is great to try and make it a home away from home. The children certainly love it here.

8/10 Good

Dan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot to stay
Lovely spot, very pet friendly to a small terrier, and very close to the attractions in the area.
Stayed 2 nights in Dec 2017
Response from Joanne on 23 Jan 2018
Thank you for staying with us. We love furry friends.

10/10 Excellent

Kim A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaintly a little old fashioned
Holly Lane Mews was a little further from the town than we expected but it was still a lovely stay out on a working farm, surrounded by cows, birds and a symphony of frogs in the evening. The room (Cream Queen Room) and bathroom was quite old fashioned but comfortable. Breakfast (Continental) was left in the refrigerator for us and it was more than adequate. Joanne was exceptionally helpful and kindly did some washing for us. The bath/shower was a little interesting as it had no shower curtain so care needs to be taken when getting in and out of the bath as the floor does get wet. Walking around the gardens is beautiful with so much to see and enjoy.
Stayed 1 night in Nov 2017
Response from Joanne on 23 Jan 2018
Thank you Kim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, pet friendly accommodation. Very comfortable. The host was very friendly and the breakfast was well provided.
Stayed 1 night in Sep 2017

8/10 Good

Becca, Blackwood, Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfortable
After a wedding at one of the wineries in the area it was lovely to kick off my heels in such a nice room.
Stayed 1 night in Aug 2017
Response from Joanne on 13 Aug 2017
Thank you for your lovely review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A lovely quiet country spot. Comfy bed. Continental breakfast supplied. Manager very friendly.
Stayed 2 nights in Jul 2017
Response from Joanne on 13 Aug 2017
Thankyou for your thoughtful review we try very hard to make this a home away from home

8/10 Good

Heather, Wodonga Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens, room and hostess
We only stayed for the night, however was greeted with a friendly host and happy to accommodate us even though it was after 9:30 pm before we arrived. The room was clean and bathroom quite new, lovely fresh towels and a great breakfast included. Thankyou Joanne for your helpfulness with our trip, we appreciated the advice to get us to Warrigal the next day.
Response from Joanne on 3 May 2017
Dear Heather, We are glad you enjoyed your stay, we do work hard to provide a comfortable, clean property with good service. Regards Joanne