Front of property

Reviews of Le M de Megève

5 out of 5
Le M de Megève
15 route de Rochebrune, Megeve, Haute-savoie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On a réservé une chambre pour 3 personnes et Ils nous donnent une chambre minuscule avec deux lits pour enfants. Résultat des courses on a été obligé de prendre une deuxième chambre avec une vue sur un mur. Cela nous a obligés à prendre en charge beaucoup de frais supplémentaires. Une manager désagréable et qui a réponse à tout nous explique qu'elle n'a jamais reçu notre réservation pour 3 personnes et se moque ouvertement de nous en nous disant que c'est "comme cela à Megève". La qualité des services et des infrastructures sont dignes d'un hôtel 4 étoiles plutôt qu'un 5 étoiles. Personnel mal élevé et toujours enclin à vouloir faire le minimum. Je vous conseille d'éviter ce piège à touristes à tout prix.
Stayed 1 night in Jan 2024
Response from Direction on 30 Jan 2024
Cher Monsieur, Nous vous remercions pour votre retour concernant votre expérience parmi nous et nous regrettons bien évidemment son contenu.Effectivement, sur le site Expedia, vous aviez procédé à la réservation d’une chambre Double, chambre qui par logique et comme son nom l’indique, permet d’accueillir deux personnes puisque celle-ci est équipée d’un seul lit Double.En arrivant à trois personnes et s’agissant d’un week-end extrêmement demandé, nous n’avions plus aucune chambre disponible à l’exception de celle proposée que nous conservons disponible par sécurité. Nous vous l’avons faite visiter, nous vous avons proposé un tarif préférentiel et vous l’avez acceptée.Sachez que la priorité de nos équipes sera toujours de vous trouver une solution que vous serez libre d’accepter ou non.Je comprends également que cela puisse laisser une certaine amertume de devoir payer pour une seconde chambre mais je vous invite à vérifier les capacités d’accueil sur vos prochaines réservations.Il n’y a absolument aucun « piège à touristes », les tarifs et occupation étant clairement indiqués sur Expedia, Booking ou autre….Cependant, nous prenons en compte votre commentaire avec objectivité concernant la qualité de service et les infrastructures que nos clients apprécient.Nous restons à votre disposition pour toute information complémentaire.Bien à vous, Jérôme Garcia

2/10 Terrible

Berk, ny

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We called the property before arriving in regards to skiing conditions in megeve. We were told that conditions are good and we can come over. We travelled all the way to find out that it was not possible to ski. We left a day early and we were refused to be reimbursed. The staff had a huge fight when we were there and it was overall a terrible experience. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE!!!!!
Stayed 3 nights in Mar 2023
Response from Reception on 13 Mar 2023
Dear Valuable guest, We thank you for your feedback even if this one does not reflect our guests’ feelings.We deeply regret your stay among us did not meet your expectations.The unsettled weather that disrupted your holidays was unfortunately beyond our control and cannot be a reason for a refund.As you may see, most of our guests went even skiing every day. Please be sure we are truly concerned about our guests' satisfaction and our concierge team would have been happy to organize some other activities to make your stay more enjoyable.We always want to make sure our guests keep a lovely souvenir from Megève and we do apologize if we sadly failed.We wish having the pleasure to welcome you back with better snow conditions for your next stay in Megève.Kind Regards

10/10 Excellent

Manu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have come across. Exceptional service and staff is super friendly. Location is awesome everything is in walking distance. Better than Hilton or intercontinental stay we had. When we come back will definitely stay at this property again
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

jamal, saudi arabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay at M Megeve, the location is perfect, the staff are very friendly and very accommodating, rooms are very nice, cozy and clean. We will definitely stay again when we visit Megeve again
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not as advertised
Hotels.com states this hotel has air conditioning and even in room A/C. We stayed in a suite two nights ago with unlikely very hot weather and there was no AC in hotel or in our suite. Very uncomfortable to sleep. My husband got many mosquito bites from having to leave windows open to get room cooler to sleep. Phones in room did not work to call reception. Will not recommend or stay in this hotel again. Very disappointed for the $317 price we redeemed for small, no A/C hotel that was advertised as having AC for hottest days in France.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Feb 2019

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Jon, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Town
Very luxurious feel throughout and excellent staff. Great location in Town and one of the best Spa treatments ever
Stayed 4 nights in Mar 2018

10/10 Excellent

Euanhusarmi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est Magnifique!
I have had the pleasure (and discomfort) of staying in many Alpine hotels over the years, but now have a new firm favourite! The "M" is pure class, and let's you know it from the moment you walk through the doors, where you are greeted by smiling and attentive staff; each one is friendly and efficient (something never taken for granted when in France), and they literally could not do enough for us, including allowing us the latest of check-outs I have ever had (4:30pm...no charge and no problem!). We were upgraded to a junior suite and as two male friends on a short skiing break, having separate sleeping areas AND 2 bathrooms, was more than a pleasant surprise, it was a friendship-saver! We used the spa every night, and whilst the pool is small, the jets in the jacuzzi were very welcome against aching legs and back and sides and pretty much everywhere! Breakfast was not included in our package, but for Eu28 per person the selection was real value for money with a chef preparing eggs, omelettes, pancakes and a buffet of great cold meats, cheeses and breads. A glass of champagne too was a very welcome start to the day! For the skiing, the Chamois bubble is a 100 yard stroll around the corner, and I would suggest hiring your equipment at one of the three shops by the lift to save a lot of carrying. All in all, this is a fantastic hotel and I do hope to return.

10/10 Excellent

eric, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel nice team to take care of clients
very nice people from the valet to the main manager their main goal is you to enjoy your stay good food at affordable price

10/10 Excellent

John, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but you definitely get what you pay for
A short visit for work reasons. Fabulous suite. Great staff.

10/10 Excellent

karim, beirut ,lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central by all means
from the day we entered this hotel till 5 days later when we regrettably left my 2 daughters and my wife where amazed by this hotel . small lobby but has everything one might look for , few staff but their niceness and helpfulness was immense , we loved most the spa who had a sauna a hammam , a jacuzi and a quite big pool . we only had breakfast which was rich enough

6/10 Okay

Bekir , Istanbul

New Design Hotel But !!!
First night there was trouble electrical system until coming day at 0800 (technician starting to work time) Next days may be 10 times we ask about problem in hot water system but nothing. Problem was to reach to hot water sometimes we have to wait more than half an hour to reach hot water... besides 2 problems (electricity and hot water) hotel and room condition even breakfast were perfect

10/10 Excellent

Steve, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Very nice hotel, extremely clean, excellent service, good restaurant, location central to the village, easy access to hiking trails. Parking in the area can be a problem, but the hotel staff immediately attended to the car - taking the keys and handling the parking (there is a fee...18euro/day). We visited in the summer. I would highly recommend this hotel, and Megeve and the surrounding area.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personel çok yardımcı ve ilgili kahvaltı çok iyi otel çok temizdi
Stayed 5 nights in Jan 2023

10/10 Excellent

Giancarlo

Stayed 1 night in Aug 2022

10/10 Excellent

Corinne, CLERMONT-FERRAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 7 nights in Aug 2021

10/10 Excellent

Loïc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Personnel adorable, prévenant et attentionné. Situation ultra centrale. Superbe hôtel
Stayed 4 nights in Aug 2020

8/10 Good

Michaël

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quelques défaillance pour un 5 étoiles
L'hôtel est bien situe dans Megève. Le service est exceptionnel, notamment au spa. Le choix au petit déjeuner est assez varié, la terrasse extérieure agréable. Pour le reste, en été, la déco des chambres est un peu désuète et surtout il n'y a pas de climatisation. On vous conseille d'ouvrir vos fenêtres la nuit. Cela ne tient compte ni de la canicule qui a frappé la région, ni du bruit extérieur (ma suite était placée au dessus d'une boulangerie avec une ventilation de en marche toute la nuit). J'ai été surclassé le lendemain.
Stayed 2 nights in Jul 2020

10/10 Excellent

Ferruccio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
مخيبة للامال
السرير غير مريح تنظيف الغرفة بمقابل موقف السيارة بمقابل الموقع رائع ..
Stayed 4 nights in Jul 2019

10/10 Excellent

Chloé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour magique
L’hotel est magnifique et le personnel aux petits soins. Nous avons beaucoup apprécié le petit déjeuner et l’espace bien être. Nous reviendrons sans hésitation.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Megeve
Megeve is a beautiful place
Stayed 3 nights in Mar 2019

10/10 Excellent

stefanie, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmigt hotell med hög standard och utmärkt service.

8/10 Good

Jean Paul, Luxemburg

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sollte ehrliche 4 Sterne haben.
Sehr schönes Hotel im Stadtzentrum. Jedoch sehr kleine Zimmer mit wintzigem Bad. Die Bäder sollten für ein 5 Sterne unbedingt renoviert werden. Wir hatten nur 1 Nachttisch da das Zimmer sonst wahrscheinlich noch kleiner wirkt. Kaffee gratis doch Wasser sollte man in dieser Kategorie auch gratis auf dem Zimmer haben. Schwimmbad und Wellness irgendwie komisch im Hotel integriert. Fitness lieblos gestaltet. Zugang von der Lobby zum Hotellift riecht nach Toilette und ist einem 3 Sterne würdig. Personal sehr freundlich.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Nous avons passé un excellent séjour au M Megève. Idéalement situé, excellent service, bar cosy et élégant. Nous étions en junior suite, bon rapport qualité prix, nous avons particulièrement apprécié la salle de bain dans l'entrée ainsi que la salle d'eau attenante à la chambre. Seul petit bémol : les produits de toilette dans les salles de bains n'ont pas été une seule fois remplacés lors de notre séjour de 4 nuits (cotons, cotons-tiges, etc.).

10/10 Excellent

Anders, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sommar i Megeve
Underbar stad och ett trevligt hotell med bra rum, trevlig personal, bra frukost. Ett perfekt läge med nära till allt.

6/10 Okay

fan&ben, lyon

Liked: Cleanliness
Pas au niveau d'un cinq étoiles
Accueil et service plutôt de qualité. Rupture de beaucoup de plats ou vins à la carte. Prestations globales dans les chambres pas du tout au niveau d'un cinq étoiles. Salle de bain très classique avec une petite baignoire, pommeau de douche en mauvais état, savon et shampoing en distributeur fixe. absence d'échantillon de produits de toilettes (coton, coton tige, crème...).très déçu pour un cinq étoiles. bon emplacement pour visite et shopping à 1 min a pied du centre du village. très beau spa avec couloir de nage, jacuzzi, hammam et sauna très propres et de qualités.

10/10 Excellent

adriana, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel au top, felicitations!!! Merci!
Une super équipe de l'arrivé dans l'hôtel. On as très bien mange dans le restaurant de l'hôtel et le petit déjeuner un vrai régal. Surprise à la fin, notre voiture à était nettoyé extérieur et intérieur par les voituriers, magnifique! Merci beaucoup à tout l'équipe de L'hôtel!!!!!

10/10 Excellent

jm, suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien situé
nous avons été très contents, le personnel est très attentionné, et la situation est idéale. les repas du soir à 35 euros, sont aussi une très bonne surprise. cela vaut dans d'autres 5 étoiles, 2 X plus chers. Y a qu'à aller boire un café et manger un petit gateau à la ferme de Marie, pour s'en rendre compte, on vous facture là bas, 8 euros, un cafe...... bref, le M, c'est super.

8/10 Good

Bernard, Druillat,01

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Le Manège
Très bien situe proche du centre ville, bon accuei, Restaurant terrasse et salle Tristounete