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Reviews of Amelia 2 Guest House

2.5 out of 5
Amelia 2 Guest House
Jl. A.H. Nasution Gg Karya 9 No. 7, Medan, North Sumatra

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tariq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay!
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Ben, Morocco

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dislike all except staff.
Stayed 6 nights in Jun 2019
Response from rahmi on 2 Aug 2019
terima kasih atas reviewnya. segala kekurangan akan kami perbaiki.

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from amy on 9 Oct 2018
Thank you for staying at out place antoine and than you for your review

6/10 Okay

Law

Disliked: Room comfort
budget hostel for backpacker
it is good for backpacker but it is not a good option for family vacation or etc. the place is at upstair and has a very sharp staircase to go up. place is clean and value for money but no aircond. the place is very far from medan center so prepare for long trip to all landmark.
Stayed 4 nights in Jul 2018
Response from Rahmi on 23 Jul 2018
Thank you for your review we have air condtionair and the price IDR 150.000/room. medan center 5 km and we have all transportation to go anywhere infront of the guest house. if you need informastion just ask our reception.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
I stayed here for one night. Bed was super comfy, shower was excellent and the family (owners) were amazing. They have four kids that are so funny and cute. They will help you organise anything you need. They even.let me make eggs in their kitchen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi does not connect much, but
This guesthouse is very nice. All the staff are kind and have a service spirit. The women at the reception will respond immediately to this request. Also, coffee and tea are always prepared in the living room. We really relaxed here. If you plan to stay long in Medan, I think that it is good to choose here！
Stayed 19 nights in Jul 2018
Response from amy on 3 Sept 2018
Thank you for your review i hope you enjoy stay at our accomodation

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forfærdelig oplevelse
Meget dårlig oplevelse. Vi kunne ikke finde noget personale ved ankomst, og da vi endelig fandt dem kunne de intet engelsk. Vi gav dem vores vasketøj med det samme, da vi kun havde 3 dage inden vi skulle videre fra Sumatra. Dagen efter bankede de på kl 7 om morgenen for at sige, at de alligevel ikke kunne vaske vores tøj. Det resulterede i, at vi måtte tage vores tøj til et renseri og måtte betale for ekspres service, fordi vi nu kun havde to dage inden vi skulle videre. Så det blev en meget dyr fornøjelse! Ydermere var sengene slet ikke til at sove i. Badeværelset var meget beskidt, og der lugtede af kloak. Vi var utilfredse og ville checke ud en dag før. Vi kunne ikke finde personalet, så vi måtte efterlade nøglen på et bord udenfor receptionen. Alt i alt en forfærdelig oplevelse!
Stayed 2 nights in Jun 2018
Response from Rahmi on 31 Jul 2018
Dear guest Our receptionis is 24 hour, but we cann't service well because her father is sick that day you leaving the guest house. When you come and we cann't laundry because we have trouble with the washing machine. We cann't serving guest there must be there is a reason. as a accomodation we try to do best thing to our customer. we're apolozige for the unconvenience

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Tres bien
Response from General Manager on 28 Feb 2017
Thank you very much for your review