Travelers start their day with coffee in hand, planning adventures before challenging friends to a game of billiards or finding tranquility in the garden retreat
The Palace Hotel is a city sanctuary with self-serve breakfast and an on-site cafe. Enjoy practical amenities like WiFi and dry cleaning. Explore the peaceful garden and enjoy billiards at the bar area.
Mbarara is home to Palace Hotel. Local points of interest include Mbarara Golf Course, Mbarara Regional Hospital, and Mbarara University Of Science And Technology. Visit our Mbarara travel guide
Consider a stay at Palace Hotel and take advantage of free self-service breakfast, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
Free self-parking
A banquet hall, a billiards/pool table and a 24-hour front desk
Tour/ticket information, a front desk safe and luggage storage
Room features
All guest rooms at Palace Hotel offer perks, such as bathrobes, as well as amenities, such as free WiFi and minibars.
Free self-serve breakfast available daily 10:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Billiards/pool table
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Dry cleaning/laundry service
Tour and ticket assistance
Outdoors
Garden
Accessibility
No lift
More
Banquet hall
Designated smoking areas
Mosquito nets
Room amenities
Bathroom
Dressing gowns
Shower
Slippers
Towels provided
Entertainment
32-inch TV with digital channels
Food and drink
Minibar
Room service
More
Mobile key entry
Policies
Check-in
Check-in start time: 11:00 AM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Palace Hotel Mbarara
Palace Mbarara
Palace Hotel Mbarara
Palace Hotel Guesthouse
Palace Hotel Guesthouse Mbarara
Frequently asked questions
Is Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palace Hotel?
Self-parking is free at this property.
What time is check-in at Palace Hotel?
Check-in start time: 11:00 AM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Palace Hotel?
Checkout is at 11:00 AM.
Where is Palace Hotel located?
Situated in Mbarara, this guesthouse is within a 15-minute walk of Mbarara Golf Course and Mbarara Regional Hospital. Mbarara University Of Science And Technology is 1.2 mi (1.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palace Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Its a peaceful place to relax, reception is excellent and professional. I would recommend this place to anyone who wants to stay in Mbarara.
Umuto
Stayed 1 night in May 2025
4/10 Poor
Marianne
9 Aug 2023
Left a lot to be desired
The hotel had no computer at check in so they never received our reservation. Even though we booked when there were 6 rooms left on Expedia (we booked 3) they said they had no rooms. They offered us an apartment which we took because we had no option at that point but it gave us a very mediocre stay and a vehicle search by the guard at the gate coming out, which was so unnecessary. There was no breakfast when we came down at 9:00 and they didn’t get any more for us. All in all it was less than mediocre and I would not recommend this place.
This propert was a perfect fit for me. The rooms were clean and spacious, the staff was courteous at all times, the food was good, and the outside area was pristine. And the price was very reasonable.
I hope to stay here again.