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"Staff and clean room"

"Room was clean. Location is perfect. Hotel staff were extremely helpful and friendly. Testarurant was great. Only tow complaints: our coffee cups were not cleaned by housekeeping and the during check-in that kept insisting that my children have some sort of photo id for the city tax. We are currently residing in nearby Toulouse where we had left their passports in the B&B safe. The woman at the front desk couldn't seem to believe this and was kind of rude about it. We travel all over France and England for months out of the year every year. We have never had this issue. Is it a new thing? If so, they should make it clear on the reservation that every person staying at the hotel will need a photo id or send an email - anything other than stressing out late-night travelers who only want to go to bed."

"Absolutely stunning Pleasant Staff and Restaurant was amazing and beautiful view "

"Everything.."

"Great staff and food!! Place is very clean."

"Very good location. Access to all the shops , the reastaurant and 5mins to the Grrroto. We are very happy with the hotel Thank you enjoyed our stay. We will come again "

"The lady in the reception was very kind to welcome us and catered our needs. We had a very nice view of the balcony and our room had a pantry which was surprisingly complete of appliances and was quite useful as the shops/restaurants in the area were mostly closed during our stay. We cleaned the room upon leaving so they didn't charge us extra. It was easy to book a taxi going to the train station through the reception and the taxi arrived immediately. Overall, we had a great stay. "

"Staff on duty was very nice and accommodating, place is very near the grotto, room is clean"

"We stayed in the family room which is on the attic. Personally enjoyed it as we felt like Paddington just below the roof and you can see the beams and slopes of the roof in the room. Staff were helpful and speaks English. Thank you for your service and making our stay enjoyable! "