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The New Mall Guest House

3.0 star property
Urban convenience meets comfort at this city center guest house with WiFi in every room and an airport shuttle that makes arrivals stress-free

Choose dates to view prices

The New Mall Guest House, in the city center, offers a quiet retreat with a garden for unwinding after sightseeing. Guests enjoy practical amenities like laundry facilities, free WiFi, and luggage storage for early arrivals or late departures.

Reviews

2.0 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is RM301
RM343 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Frequently asked questions

Is The New Mall Guest House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The New Mall Guest House?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The New Mall Guest House on 25 May 2026 start from RM301, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The New Mall Guest House?

Self-parking is free at this property.

What time is check-in at The New Mall Guest House?

Check-in start time: 2 PM; check-in end time: 7 PM.

What time is check-out at The New Mall Guest House?

Checkout is at 10 AM.

Does The New Mall Guest House provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The New Mall Guest House located?

Located in the heart of Maun, this guesthouse is within a 10-minute walk of Okavango Delta and Maun Gardens. Maun Wildlife Educational Park and Maun Environmental Education Centre are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness

10

Location

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Robyn Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!

Terrible hotel. They didn’t have our booking, were over booked and couldn’t accommodate us. They are now refusing to refund our money. Beware of this hotel!
Stayed 1 night in Jun 2019