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Rako Hananoi Hotel
3.0 star property

Comfortable hotel, walk to Lake Suwa

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your current months are May, 2024 and June, 2024.
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June 2024

Rako Hananoi Hotel

Photo gallery for Rako Hananoi Hotel

Hot springs
Terrace/patio
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets

Overview of Rako Hananoi Hotel

Reviews
5.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
2-1200-3 Takashima, Suwa, Nagano-ken , 392-0022
  • Popular LocationLake Suwa1 min walk
  • Popular LocationSuwashi Kohan Park12 min walk
  • Popular LocationKirigamine Highland22 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)41 min drive
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Room options

View all photos for Deluxe Double or Twin Room-Main Building

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room-Main Building

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room in Palace Building

Desk, laptop workspace, free WiFi, bed sheets

Single Room in Palace Building

  • Sleeps 1
  • 1 Double Bed

Old Wing Lake View Semi-Double Room 10 to 15 Sq M

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Japanese-Style with Bath, Lake View

Desk, laptop workspace, free WiFi, bed sheets

Annex Japanese-Style with Bath, Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Annex Japanese-Style with Bath

Desk, laptop workspace, free WiFi, bed sheets

Annex Japanese-Style with Bath

  • Sleeps 2
  • 2 Double Beds

Twin Room with Lake View in Palace Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Run Of House

Desk, laptop workspace, free WiFi, bed sheets

Run Of House

  • Sleeps 2
  • 2 Double Beds

Special Room in Main Building

  • Sleeps 9
  • 9 Single Futons

View all photos for Annex Single with Bath, Lake View

Desk, laptop workspace, free WiFi, bed sheets

Annex Single with Bath, Lake View

  • Sleeps 1
  • 1 Double Bed

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View from property
Rako Hananoi Hotel
Game room
Laundry
Room service
Rako Hananoi Hotel

About the area

Suwa

Located near the boardwalk, Rako Hananoi Hotel is in Kamisuwa Onsen, a neighbourhood in Suwa. Kurumayamakogen Ski Area and Shirakabako Royal Hill Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Suwa and Kirigamine Highland. Gishodo Swako Watch and Clock Museum and Tateshina Lake are two other places to visit that come recommended.
Visit our Suwa travel guideOpens in a new window

What's nearby

  • Lake Suwa - 1 min walk
  • Suwashi Kohan Park - 12 min walk
  • Suwa Taisha - 6 min drive
  • Kirigamine Highland - 22 min drive
  • Lake Shirakaba - 24 min drive

Getting around

  • Kamisuwa Station - 19 min walk
  • Nagoya (NKM-Komaki) - 159 min drive

Restaurants

  • モスバーガー - 2 min walk
  • ラーメンくじら家 - 11 min walk
  • 鳥梅やきとりコーナー - 14 min walk
  • LOUNGE REYNA - 12 min walk
  • 萬盛庵 - 4 min walk

About this property

Rako Hananoi Hotel

Hotel near Lake Suwa
Located close to Gishodo Swako Watch and Clock Museum, Rako Hananoi Hotel provides an indoor mineral hot spring (onsen), a free daily manager's reception and a terrace. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in a massage. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, a banquet hall and coffee/tea in reception
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 32-inch LCD TVs with digital channels
  • Fridges, children's slippers and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hot springs
  • Indoor pool
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Rako Hananoi Hotel Suwa
Rako Hananoi Suwa
Rako Hananoi
Rako Hananoi Hotel Suwa
Rako Hananoi Hotel Hotel
Rako Hananoi Hotel Hotel Suwa

Frequently asked questions

Does Rako Hananoi Hotel have a pool?

Yes, this property has an indoor pool.

Is Rako Hananoi Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rako Hananoi Hotel?

Self-parking is free at this property.

What time is check-in at Rako Hananoi Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Rako Hananoi Hotel?

Checkout is at 11 AM.

Where is Rako Hananoi Hotel located?

Located in Kamisuwa Onsen, this hotel is 0.1 mi (0.1 km) from Lake Suwa, and within 12 mi (20 km) of Gishodo Swako Watch and Clock Museum and Kirigamine Highland. Tateshina Lake and Kurumayamakogen Ski Area are also within 16 mi (25 km). Kamisuwa Station is 19 minutes by foot.

Rako Hananoi Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jae You

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended.
Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
Stayed 2 nights in Jul 2019

4/10 Poor

lex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
downgraded us to small room
we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Stayed 1 night in Jun 2018

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Whistlestop if you must
Average hotel with good staff but very overpriced for what it offers.
Stayed 2 nights in May 2017

6/10 Okay

??

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Stayed 1 night in Aug 2022

6/10 Okay

YOSHIDA

Disliked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
館内禁煙にするべし
禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。　最低のレイアウト。
Stayed 2 nights in Nov 2017