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Hotel Om Palace

3.0 star property

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Close to Prem Mandir Vrindavan, Hotel Om Palace provides a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a restaurant.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
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About this property

Hotel Om Palace

  • Hotel near Prem Mandir Vrindavan
  • Consider a stay at Hotel Om Palace and take advantage of a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Other perks include:
    • Free self-parking
    • A lift and pet-sitting services
  • Room features
  • All guest rooms at Hotel Om Palace have perks, such as laptop-friendly workspaces and separate dining areas, as well as amenities, such as free WiFi.
  • More conveniences in all rooms include:
    • Changing tables, baby monitors and children's books
    • Bathrooms with showers and shampoo
    • Separate dining areas and daily housekeeping

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Policies

Check-in

Check-in start time: noon; check-in end time: 7:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Om Palace]
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of INR 1000 per pet (varies based on length of stay), plus a one-off cleaning fee of INR 300
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pet-sitting services are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: INR 1000 per pet (varies based on length of stay) plus a one-off INR300 cleaning fee
  • Service animals are exempt from fees
  • Hosted evening meal: INR 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

Frequently asked questions

Is Hotel Om Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of INR 1000 per pet, per day. A cleaning fee of INR 300 also applies. Service animals are exempt from fees.

How much is parking at Hotel Om Palace?

Self-parking is free at this property.

What time is check-in at Hotel Om Palace?

Check-in start time: noon; check-in end time: 7:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Om Palace?

Checkout is at noon.

Where is Hotel Om Palace located?

Situated in Mathura, this hotel is within 1 mile (2 km) of Prem Mandir Vrindavan, ISKCON Vrindavan and Shree Radha Ras Bihari Ashta Sakhi Temple. Madan Mohan Temple and Banke Bihari Temple are also within 2 miles (3 km).

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service
I booked a hotel through Expedia, but when I arrived, the hotel staff said there was no reservation under my name. I showed them my confirmation email, but they claimed the hotel was fully booked and that Expedia had made a mistake. It wasn’t just me — two other customers who had also booked through Expedia and Agoda faced the same issue. The hotel staff behaved aggressively toward me, and one of the other guests even had to call the police. Even after the police arrived, none of us were given rooms. The hotel staff kept blaming Expedia for the mistake. This experience was extremely stressful and disappointing. I hope Expedia investigates this issue seriously and ensures such incidents don’t happen to other customers.
Stayed 1 night in Oct 2025