Reception

Reviews of Hotel Route-Inn Masuda

3 out of 5
Hotel Route-Inn Masuda
10-4, Akebononishimachi, Masuda, Shimane

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 85 reviews" "
Rating 8 - Good. 29 out of 85 reviews" "
Rating 6 - Okay. 12 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
A very basic hotel with very average breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

John, Janesville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great accommodations. There were restaurants nearby and a McDonalds right next door. Plenty of parking and conveniently located.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and clean. Very few signs of wear, except the towels. The beds and pillows are very firm, but not uncomfortable.
Stayed 1 night in Jul 2021

8/10 Good

Kianna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
The hotel is a short walk from the station. I think I saw a shuttle service but I didn’t use it. Everything seemed pretty new, all was clean and worked fine. I had the breakfast buffet - lots of choices (but not many western-style breakfast foods). Room and bed was comfortable and I could actually control the A/C temperature! There are a McDonalds and Sukiyaki nearby for fast food, plus other restaurants and pubs in the area.
Stayed 1 night in May 2021

10/10 Excellent

MEI KAM DORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
I like the hotel, clean and tidy. staff are all nice and polite
Stayed 2 nights in Feb 2020

8/10 Good

シズエ

Travelled with family
Liked: Cleanliness, staff & service, amenities
連泊のご案内同じ部屋での提供たすかりました!
Stayed 1 night in Apr 2024

10/10 Excellent

Hara

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい
Stayed 1 night in Mar 2024

6/10 Okay

AKIRA

Stayed 4 nights in Jan 2024

8/10 Good

nao

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities
良かった
Stayed 1 night in Jan 2024

10/10 Excellent

まり

Stayed 1 night in Dec 2023

10/10 Excellent

ATSUSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

キョウコ

Stayed 1 night in Nov 2023

10/10 Excellent

ひろし

Liked: Amenities
部屋綺麗やしレストランが遅くまで営業してるのが凄く良いと思いました。
Stayed 1 night in Nov 2023

8/10 Good

Maremochi

Stayed 3 nights in Oct 2023

4/10 Poor

nao

Business traveller
Stayed 1 night in Oct 2023

8/10 Good

hironobu

Business traveller
Liked: Cleanliness, staff & service
スタッフの対応が良かったです。
Stayed 1 night in Oct 2023

8/10 Good

ISAO

Stayed 1 night in Sep 2023

8/10 Good

nao

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

ヒロユキ

Stayed 2 nights in Sep 2023

8/10 Good

hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

シズエ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
忘れものをしましたが、着払いで送付快くお願い出来ました。 また、前回宿泊の状況で気づかいの声かけなど、良かったです。
Stayed 1 night in Aug 2023

10/10 Excellent

ようこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
 お風呂の蛇口がピカピカに光っていたし、シャワーも強くて気持ちよかった。  レストランの夕食も、安くて美味しかった。
Stayed 1 night in Aug 2023

10/10 Excellent

リュウジ

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルなのに大浴場が有り、朝食もバリエーション豊富で美味しかった
Stayed 1 night in Jul 2023

8/10 Good

ともみ

Liked: Cleanliness, staff & service, property conditions & facilities
問い合わせにも的確に答えていただきました。
Stayed 1 night in Jul 2023

8/10 Good

YUTAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Masayuki

Stayed 1 night in May 2023

10/10 Excellent

SHIORI

Liked: Cleanliness, staff & service, property conditions & facilities
普通のビジネスホテルです。 この普通というのが意外とむずかしくて、例えば施設の老朽化や清掃の行き届かなさによる衛生面の不安や、求めたサービスにたいするスタッフさんの対応など、全てにおいてストレスなく快適に過ごさせてもらいました。特別な旅行やラグジュアリー感のあるホテルを求めるので無いならば文句なしの良いホテルです。
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル内で夕食がとれてよかったです。
Stayed 1 night in May 2023

10/10 Excellent

みゆき

Stayed 1 night in Apr 2023

10/10 Excellent

TAKEO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, clean and tidy. Breakfast was very good.
Stayed 1 night in Mar 2023

10/10 Excellent

SHUNSUKE

Stayed 2 nights in Mar 2023

8/10 Good

Chiaki

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

TAKEO

Stayed 1 night in Oct 2022

6/10 Okay

チトセ

朝食のバイキングは美味しかったです。
Stayed 1 night in Sep 2022

10/10 Excellent

KEISUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんが最高でした!
Stayed 1 night in Sep 2022

10/10 Excellent

のぶお

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く、清潔。コインランドリーは、女性用風呂場内にも設置があり、すぐに使えた。朝食会場も規模に見合う十分な広さがあり清潔。行きは駅から徒歩だったが、暗い夜道は女性には少々きつそう。益田駅の北側にも出口があれば、徒歩客にはもっと便利だと思いますが、致し方なし。朝は、送迎車を出してくれた。全体的にコストパフォーマンス抜群と感じた。
Stayed 1 night in Aug 2022

10/10 Excellent

kyoko

Stayed 1 night in Jul 2022

8/10 Good

Tatuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Masakazu

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
このホテルには駐車場が2ヶ所ありますが、初めて行くと第二駐車場の存在自体が分かりませんでした。第一駐車場の中に第二駐車場の存在と場所を分かりやすく掲示した方が良いのではないでしょうか。たまたま第二駐車場に止めたと思われる人が歩いてきたから分かったのですが、歩いてきた人がいなかったら、ホテルに聞いていたと思います。駐車場以外は、ルートインとしては標準的だと思います。
Stayed 1 night in May 2022

10/10 Excellent

HIDEYUKI

Stayed 1 night in May 2022

10/10 Excellent

Sumitaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最近、周辺の工事関係者の宿泊が多いと聞きました。駐車場は早めのチェックインが良いと思います。
Stayed 1 night in Apr 2022

10/10 Excellent

Haruhisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コーヒーサービスが嬉しかったです。 朝食を5:00頃から始めて貰えると助かります。
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Business traveller
普通でした。
Stayed 6 nights in Mar 2022

6/10 Okay

Yuichirou

Stayed 1 night in Mar 2022

8/10 Good

nao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗濯機が少ない
Stayed 4 nights in Mar 2022