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Riad O2

4.0 star property
Family-friendly Marrakech riad in Medina with a full-service spa

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October 2024
November 2024

Photo gallery for Riad O2

Rooftop terrace
Indoor spa tub
Indoor spa tub
View from room
Steam room, Turkish bath/hammam, body treatments, deep-tissue massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
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Room options

View all photos for Le Riad O2

Terrace/patio

Le Riad O2

Highlights

Outdoor play area
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
  • 160 sq m
  • Mountain view
  • Sleeps 14
  • 3 Double Beds, 2 Single Beds and 2 Queen Beds

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About the area

Map
97, Derb Semmaria, Sidi Ben Slimane, Side Ahmed soussi, Zaouia, Marrakech, 40008

What's nearby

  • Dar el Bacha Palace - 9 min walk
  • Le Jardin Secret - 10 min walk
  • Marrakech Museum - 12 min walk
  • Jemaa el-Fnaa - 17 min walk
  • Majorelle Garden - 18 min walk

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 20 min drive

Restaurants

  • ‪Le Jardin - ‬8 min walk
  • ‪Terrasse des Épices - ‬10 min walk
  • ‪Ristorante I Limoni - ‬7 min walk
  • ‪Les Jardins Du Lotus - ‬12 min walk
  • ‪Dar Moha Restaurant - ‬9 min walk

About this property

Riad O2

Upscale family-friendly riad near Dar el Bacha Palace
Located close to Ensemble Artisanal and Le Jardin Secret, Riad O2 provides free continental breakfast, a rooftop terrace and a garden. Treat yourself to a deep-tissue massage, a body scrub or a body treatment at Spa at Riad O2, the on-site spa. The on-site Moroccan cuisine restaurant, Rachida at Riad O2, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and coffee/tea in reception
  • Concierge services, laundry services and barbecues
  • A 24-hour front desk, smoke-free property and a porter/bellboy
Room features
All rooms are individually furnished, and have comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • 2 bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, childcare services and heating

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 100 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 8 km
  • Train station pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Rachida at Riad O2

Things to do

  • Full-service spa
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • Building
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 partially-open bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 41.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 275 per vehicle (one-way, maximum occupancy 7)
  • Nearby parking fee: MAD 100 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

O2 Marrakech
O2 Riad
Riad O2
Riad O2 Marrakech
Riad o2 Hotel Marrakech
Riad o2 Hotel Marrakech
Riad O2 Riad
Riad O2 Marrakech
Riad O2 Riad Marrakech

Frequently asked questions

Is Riad O2 pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad O2?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Riad O2?

Checkout is at 11:00 AM.

Does Riad O2 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 275 per vehicle applies.

Where is Riad O2 located?

This family-friendly Marrakech riad is located in the historical district, within a 10-minute walk of Dar el Bacha Palace, Ensemble Artisanal and Le Jardin Secret. Ben Youssef Mosque and Marrakech Museum are also within 15 minutes.

Riad O2 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 97 reviews" "
Rating 8 - Good. 28 out of 97 reviews" "
Rating 6 - Okay. 7 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdoulrahman, Murfreesboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is huge and very clean. Close to almost anything you need. The showers can be better but they do the job. The breakfast is great and the ladies who make it are amazing. highly recommend.

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hidden riad deep in the medina.
We had a great room, the Oeuf Room with an awesome bath tub. It was quiet and the hosts were very nice. It was difficult to find, but once we found it, it was fun to have this secret hidden away lair to return to each night after exploring the city. Definitely a nice place to stay.
Oeuf Room
Courtyard with welcome tea
Awesome bathtub
Courtyard
Stayed 3 nights in Dec 2019

8/10 Good

Anna, Vancouver

Travelled with group
Liked: Staff & service, property conditions & facilities
Dinner was fantastic! Staff were friendly. Beautiful terrace.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly people. This riad is fantasic, peaceful and quiet, highly recommended! Breakfast is high quality and highly recommend getting dinner on the terrace.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice Riad very close to the centre of Medina. The staff is really friendly. The old the old part of Marrakech was a shock to us when we arrived. I am not sure I will stay in the centre of Medina next time as I
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Avoide
We had written a review to our hotel directly but had received no reply. We where not checked in and the manager was no where to be found. It advertises as a restaurant but when asking for a snack where told nothing was in the kitchen... 2 nights in a row. Staff are unwelcoming and when checking out received no goodbye from the lady. On a whole i would avoid this hotel
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Marrakech!
Excellent experience with a wonderful staff. The rooftop was excellent and I did yoga up here both days! The food was great and the hammam and massage was wonderful! It was also quiet :)
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place if you want a traditional riad
Very friendly, nice staff, helped us organise trips, massage, find our way round the local area Riad has a lot of charm, traditional features Rooms are very clean and beds/sheets comfortable Breakfast was good but a bit repetitive if you stay multiple days (we stayed 4 nights) We had a nice dinner there one night too. Wifi in our part of the riad did not work at all. We had to go to the main part for any wifi at all and that was limited - for a family holiday no/limited wifi is not the end of the world (kids may disagree!) but is is nice after an excursion to to some online research of where we went / plan the next day, so this was frustrating. And be prepared for the imam doing the early morning call to prayers! Overall an enjoyable part of our Marrakech experience - nice to stay in a traditional venue rather than a modern hotel
Stayed 4 nights in Oct 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite a travel arrangement snafu, I had a great stay at Riad 02 to celebrate my birthday. Annette, Moad, Hassan, Rachida, and the rest of the staff were helpful with providing directions, recommendations, and more. The jacuzzi was a great way to end busy nights walking the maze-like Medina. If you're lucky, you might get to hear Gnawa performances on nearby rooftops. I didn't try the dinner but the breakfast was tasty.
Stayed 3 nights in Sep 2018

10/10 Excellent

Jacob, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad in the heart of the old town
We couldn't wish for a better hotel to stay in! The room was beautiful, very spacious and very nicely decorated. The stuff doesn't speak much English, but we didn't have any problems to sort anything with them out. The breakfast on the terrace was amazing and also very tasty. They served us whenever we needed. You will not stay directly at the main square which was a really good thing for us as we like to stay and eat like locals, not tourists. The jacuzzi was lovely as well. I would highly recommend it to everyone who wants to experience true Marrakesh in a beautiful place.
Stayed 7 nights in Aug 2018

8/10 Good

charlotte, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic riad - a pleasure to return to
A fantastic place to stay with warm welcoming staff. So pleasant and happy to take on board any wishes such as meal requests. A little cold inside (which can be a relief in the hot summer months) and no room facilities as such (no hairdryer, tea or coffee making facilities) but really interesting, clean, individual rooms. We loved it here. Thank you
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Poor service
No one to speak English, very secluded and when you try to take it up with the hotel (when u manage to contact someone) they are not very reasonable at all! Also very expensive compared to other places .
Stayed 4 nights in Nov 2017

4/10 Poor

BV, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff but services not so good
Food needs to be improved. I ordered food for the night, as the hotel is located a bit far from closely restaurants. It was prepared in the afternoon and then reheated for me at night. So it was not so fresh. Getting the taxi from hotel on arrival is highly recommended as the place is hard to find. Then for the departure it´s best to take a local taxi and pay half the price. They have a nice hammam but massage therapist was not so good. So, probably better to go to specialized places in town.
Stayed 2 nights in Nov 2017

6/10 Okay

paul, london

Liked: Room comfort
Good Hotel and staff but poor food
Breakfast was a complete let down. Only 2 types of jams and honey with bread! A small jar of orange juice in a country who grows orange plenty. No protein at all (no cheese or eggs)! 17 Euro/person dinner was just a rip-off. You can get better food here with that money in UK. Not recommended family with children at all.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must eat here!
Rasheda (hope I spelt this correctly) was amazing and her food was the most incredible you must have dinner on the roof Terrace .
Stayed 6 nights in Sep 2017

6/10 Okay

Faadil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Yusuf, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, hosting & friendly staffs
Enjoyed staying at this hotel with my family for 11 days Staffs helpful & very kind & enjoyed the foods & also like the morocco Hammam & very pleased with the services we had received during our stay 😁😁😁
Stayed 11 nights in Jul 2017

10/10 Excellent

Lisa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Riad 02
We had a lovely time staying at the Riad O2 recently. The staff were very attentive and so friendly. Prior to our stay I emailed the riad and they offered to make a cake for my boyfriend's birthday. The reason for our trip. It was such a nice gesture. We would defintely recommend staying here!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL FELT LIKE FAMILY :)
Felt like we were staying at a family holiday house! The staff well looked after us,cooked us fresh breakfast every morning (moroccan pancakes,fruit,butter,honey,jam,mint tea,coffee),helped us with taxi service and excursions..we also booked a spa day at the riad,we had private therapists for the hammam and massage,well worth the money,plus we got the jacuzzi boiling hot all to ourselves :) The riad is located in the Medina area,the centre of the old town,great area to experience the real Marrakech. Half hour walk to the main square or 5mins by taxi. Lots of local shops and restaurants around,walking distance. Very clean place,towels changed every day,air conditioner/heater in bedroom,drinks available to purchase at the riad or free tea/coffee at any time :) Thank you to the whole team for helping us bring home great memories of Morocco!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for medina visits.
Stay was great, organised the transfer from the airport Hicham was waiting to collect us even though we landed early with sign for riad o2. I would suggest this transfer, I have been to morocco several times and when you arrive it aviods the hassle of negotiating prices for taxis and also navigating through the intertwining maze of paths to locate the riads. On arrival we completed some paperwork and our bags taken to our room. We walked into the medina on the first evening, this was a 15-20 minute walk. Good if your happy to walk, otherwise it's approx 80dirham for a taxi. The room was narrow and two single beds but we did book this so would be ideal if you were travelling as friends or don't like to share with your partner :-S Breakfast was good, had it on the roof in the morning sun, very picturesque. Overall the staff were friendly and accommodating. Good location, clean room and excellent price. We did only stay one night as we just wanted to visit the medina for one evening and then moved out of town to a villa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ali, Houston, Texas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation facility for a family!
Overall Riad O2 is an excellent accommodation facility for a large family. Large space and options available. The staff including the two cooks (Rashida 1 & 2) and Hassane were outstanding.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Okay Riad
The two cooks and nightwatchman at the Riad o2 were great but the guy who checked us in, and the only one who spoke English and said he'd be there for our 3 day stay to ask him anything, vanished after the first day and one of the cooks checked us out. Lack of communication from his part left us feeling slightly jilted about a day-tour we expected to include more than it did. We are two girls and not about to go off alone into the jungle with a random guy who said he was a "guide" to the waterfalls after approaching us at a riverside restaurant we ate at. Because of this, and because we thought we'd be joining another group and not going alone with a stranger and without our driver, we declined on the trek, which felt like we didn't get our money's worth. Overall, though, a good Riad in a quiet neighbourhood right outside of the start of the Souq. A 15 minute walk to the Square and close to a taxi rank. But don't rely on the staff at the Riad to be helpful with information outside of their own cooking and waiting duties. If you don't speak French or Arabic it can be a challenge communicating. Our biggest gripe was the beds. Concrete hard mattresses and flat pillows. Our necks and hips were aching after 3 nights. It might have been better to sleep on the roof terrace sunbeds. Individual rooms don't have locks on the doors so don't leave anything in the room without securing it.