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Palais Donab

4.0 star property
Riad connected to the convention centre in Medina with rooftop terrace

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June 2024

Palais Donab

Photo gallery for Palais Donab

Minibar, in-room safe, individually decorated, individually furnished
Breakfast area
Interior detail
Minibar, in-room safe, individually decorated, individually furnished
Breakfast area

Overview of Palais Donab

Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
53, Rue Dar El bacha Bab Doukkala, Marrakech, 40030
  • Popular LocationLes Jardins Du Lotus1 min walk
  • Popular LocationDar Moha Restaurant3 min walk
  • Popular LocationMarrakech Central Station13 min drive
  • AirportMarrakech (RAK-Menara)18 min drive
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Room options

View all photos for Deluxe Suite (Yasmine)

Living area

Deluxe Suite (Yasmine)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Minibar, in-room safe, individually decorated, individually furnished

Royal Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Koutoubia)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (Koutoubia)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite (Andalous)

Minibar, in-room safe, individually decorated, individually furnished

Standard Suite (Andalous)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room (Najma)

Minibar, in-room safe, individually decorated, individually furnished

Room (Najma)

Highlights

Patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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2 May - 3 May
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About the area

Marrakech

Located in Medina neighbourhood, Palais Donab is connected to a shopping centre. Jemaa el-Fnaa and Le Jardin Secret are notable landmarks, and some of the area's popular attractions include Majorelle Gardens and Oasiria Water Park. Agdal Gardens and Menara Gardens are also worth visiting.
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What's nearby

  • Le Jardin Secret - 3 min walk
  • Marrakesh Museum - 6 min walk
  • Jemaa el-Fnaa - 11 min walk
  • Marrakech Plaza - 20 min walk
  • Majorelle Gardens - 4 min drive

Getting around

  • Marrakech Central Station - 11 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • Nomad - 7 min walk
  • Café des Épices - 7 min walk
  • Maison MK - 10 min walk
  • Chez Yassine - 7 min walk
  • Le Jardin - 3 min walk

About this property

Palais Donab

Upscale riad near Jemaa el-Fnaa
Le Jardin Secret and Majorelle Gardens are located near Palais Donab, which provides a free daily manager's reception, a rooftop terrace and a coffee shop/cafe. The on-site fine-dining restaurant, RESTAURANT EL BACHA, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and multilingual staff
  • A front desk safe, concierge services and coffee/tea in reception
  • Tour/ticket information and luggage storage
Room features
All rooms are individually furnished, and include comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and safes.
More amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 5 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANT EL BACHA

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Building
  • Built in 2002
  • Designated smoking areas
  • Floor

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 27 March 2024 to 31 March 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the riad will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 131.06 (from 2 to 5 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 12.50 per person (one-way)
  • Airport shuttle fee per child: EUR 5.00 (one-way), (up to 10 years old)
  • Nearby parking fee: EUR 5 per day (984 ft away)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palais Donab House Marrakech
Palais Donab House
Palais Donab Marrakech
Palais Donab
Palais Donab Hotel Marrakech
Dar Donab Marrakech
Dar Donab Hotel Marrakech
Palais Donab Hotel
Palais Donab Riad
Palais Donab Marrakech
Palais Donab Riad Marrakech

Frequently asked questions

Does Palais Donab have a pool?

Yes, this property has an outdoor pool.

Is Palais Donab pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Donab?

Palais Donab doesn't offer parking.

What time is check-in at Palais Donab?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Palais Donab?

Checkout is at noon.

Does Palais Donab provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 12.50 per person applies.

Where is Palais Donab located?

Located in Medina, this riad is steps away from Ensemble Artisanal and Le Jardin Secret. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mile (2 km).

Palais Donab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent staff and service. Thank you for a wonderful stay. Kind Regards Tim H
Stayed 5 nights in May 2023

10/10 Excellent

antony, bradenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad kept in immaculate condition. It is more like staying in someone’s home than staying in a hotel. We definitely will be back some time in the future.
Stayed 3 nights in Feb 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Palais Donab! The staff was friendly and accommodating. I was happy to have arranged a car with them to get me from the train station as it was my first time in Marrakech. The daily breakfast was EXCELLENT. My room was great- spacious, cool character, great AC, and a comfy bed. I thought the location was great and it was easy to get around the city from the riad. Would definitely recommend staying here!!
Stayed 4 nights in Jun 2022

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So it’s been 20 years since I stayed in this old beauty a d not much has changed. The furniture once new was now a bit dated, it’s falling apart a little here and there but really this is just nit picking. The menu was a little limited but it was well cooked. If you are looking for a sublime beautiful retreat in the heart of the medina then look no further. It’s a tremendous grand beauty. It’s in the best location and the staff are more than helpful. 9/10
Stayed 8 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad in great location, easy access to taxis
great stay, very good location, major problem the hotel shows up in the wrong place on gps. no problem if taking taxi, but we were lost trying to find where it indicated on "maps", the hotel should fix that bad link. pool was pretty, but not as clear as one would expect, breakfast fine but not as great as many other Riads.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back!
Will definitely be staying here again next time we are in Marrakech! The location is superb, the rooms are spacious and beautiful, and the food is top notch!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Kathryn

Beautiful architecture and decorations. Warm service and delicious food. Very quiet and great break away from the craziness of the city. Minutes away from the souks. Very safe area as armed guards are at the top of the street for the royal palace. Arrange a private driver from the airport through the riad as you’ll never find it yourself.
Stayed 2 nights in Nov 2018

10/10 Excellent

Caroline, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet in the heart of Marrakech
Palais Donab is a traditional Riad situated inside the old walls of Marrakech, immediately north of the Souks. The surrounding area is a maze of little lanes and alleys that are consumed by the noise of scooters, merchants offering their wares, calls to prayer, bustling crowds, donkeys pulling heavily laden carts, but ... ... step through the front door of Palais Donab and everything that goes on outside can be put aside! Instead, you can enjoy the sound of birds singing and the gurgling of the pool whilst relaxing under the shade of an abundance of citrus trees or resting in your room. We spent 5 nights in the Royal Suite, which was very spacious and provided everything we needed during our stay. The staff are lovely and the speed of service is relaxed, reminding us that we were there to slow down and enjoy aspects of life that our normal manic existence can often overlook.
Stayed 5 nights in Oct 2018