I had tried to contact the hotel prior to my arrival via the 'www.yunushotel.com.tr' email address quoted on the hotel website but this was returned so I emailed the 'info@otelyunus.com' email address but got no response. Ended up having to phone at cost. The requests that I had made were clearly not considered when allocating the room. The room was a little disappointing, much smaller than shown on Expedia website and was a bit tatty looking. Wallpaper peeling, cup marks on furniture, drawers contained crumbs and hair, half-used toiletries in bathroom, the glass shower screen was loose and the sink tap spun around as you turned it on. A clear lack of maintenance. Staff were ok but not overly talkative or overly friendly, apart from the lovely cleaning lady. Having said all of that, I enjoyed my holiday, the hotel location was great, the breakfast selection and restaurant meals were good and the view from the room was wonderful to wake up to.