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Reviews of Residence Hub Inn & Suites

2.5 out of 5
Residence Hub Inn & Suites
4655 Highway 90, Marianna, FL

Reviews

6.8
Rating 10 - Excellent. 195 out of 845 reviews" "
Rating 8 - Good. 243 out of 845 reviews" "
Rating 6 - Okay. 149 out of 845 reviews" "
Rating 4 - Poor. 150 out of 845 reviews" "
Rating 2 - Terrible. 108 out of 845 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Melinda

Travelled with partner
Need more towels in room, replace falling curtains
Stayed 1 night in Apr 2024

8/10 Good

Dora

Stayed 1 night in Apr 2024

8/10 Good

Brian, Orlando

Travelled with partner
Liked: Staff & service, amenities
Nice interior decor, a lot of rooms, pool looked good, off the highway some but quiet, small breakfast but had fruit, coffee. no working ice machines at this time, tv and channels are good, would stay again at that price
Stayed 1 night in Apr 2024

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and decent for the price. Would stay again
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness
Quiet
Stayed 1 night in Apr 2024

6/10 Okay

Sylvia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled the floor was dirty. We stayed here because it was pet friendly. They do have a place to walk your pet and the pool area was nice.
Stayed 2 nights in Apr 2024

4/10 Poor

Curtis

Business traveller
I have stayed at this location twice in the last couple months. The first time was bad but manageable not so much this time. The offer free continental breakfast and there was anything there except for a few mandarin oranges. Not even bowls for the cereal. I was vey disappointed this trip probably won’t stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Lucus

Business traveller
Liked: Property conditions & facilities
Night shift desk clerk was professional and helpful
Stayed 1 night in Jan 2024
Response from Prathima on 3 Feb 2024
Thank you Lucus for your 5* Review. We really appreciate it and hope to see you soon.

6/10 Okay

James

Travelled with family
Liked: Staff & service
I didn't like that the light would not come on when switch activated at the door entry, very cold air coming thru door when closed need new door seal, the little lamp on the right side wall didn't worked and toliet was wobbly and two regular size pillows for king size bed but other than that the room would be good for an overnight stay only.
Stayed 1 night in Jan 2024

6/10 Okay

Verndina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, non smoking room had been smoked in and smelled moldy. Electrical cords from fridge, microwave, clock and tv all plugged in a surge protector, can you say fire hazard.Bathroom curtain had mold, ice machine broke.
Stayed 2 nights in Jan 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no complaints about the accomodations.
Stayed 1 night in Jan 2024
Response from Prathima on 30 Jan 2024
Thank you so much for your positive review. Hope to see you soon.

6/10 Okay

Joel D

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

maria

Stayed 1 night in Jan 2024
Response from Prathima on 3 Mar 2024
Thank you so much for giving us 10*. We really appreciate it. We hope to see you soon.

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling for the holidays
Just passing thru on our way to Florida for the holidays
Stayed 1 night in Dec 2023
Response from Prathima on 30 Jan 2024
Thank you so much for your positive review. Hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Two stays within 10 days. First stay--room had not been serviced in some time. Lamp didn't work, shower didn't work, no coffee cups, etc. Second stay--excellent room, everything worked and was up-to-date. Only problem on both stays--wifi was iffy, unavailable most of the time. Continental breakfast was skimpy at best.
Stayed 1 night in Dec 2023

4/10 Poor

roger

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
There was hair in the bathtub. Shower curtain dirty
Stayed 1 night in Dec 2023

10/10 Excellent

Eddie

Travelled with partner
Liked: Staff & service, amenities
Staff was great, hotel is decent for a quick stay, it’s not a bad hotel by all means, it’s just your average cheap hotel. Mold here and there but not disgusting. Nice quite area
Stayed 1 night in Dec 2023

6/10 Okay

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly rooms were very clean. Property seems a little old, but seems very well-maintained.
Stayed 1 night in Dec 2023
Response from Prathima on 30 Jan 2024
Thank you so much for your positive review. Hope to see you soon.

4/10 Poor

Ginny

Travelled with family
You get what you pay for.
Hotel was decent for the price. We booked two rooms and they cannot put us next to each other because they said they were sold out. But they were hardly any cars in the parking lot. We went down for breakfast in the morning after had been open only for a half hour, and there was no food or coffee. And the lady said she was going to refill it but never did so we ended up leaving. So the point is just go pay more for a hotel that will actually have breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Property conditions & facilities
It served its purpose but i wouldn't stay there again
Stayed 2 nights in Oct 2023

2/10 Terrible

Xiaoyu

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Noises are terrible but cleaness is okay. However it’s right next to the highway so chose rooms that are far away from the hwy
Stayed 1 night in Nov 2023

2/10 Terrible

Celeste

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Most of the lamps were unplugged with no plugs close enough. The chair in room had food under the cushion. The microwave hadn't been cleaned. Bathroom was dirty.
Stayed 1 night in Nov 2023

6/10 Okay

Helen

Comfortable
I only interacted with one team member and that was during check-in. She was very friendly and welcoming. It’s an older property that has had some updates made but there’s still more that could be done. For example, the metal “shelf” with the hanging clothes rod had rust on it. It was a quiet time of year so not many other guests. There aren’t many choices in Marianna so it was comfortable and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Prathima on 2 Nov 2023
Thank you so much for giving us a 10* review. It means a lot and motivates my staff to work and improve our service better. We hope to see you soon.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Prathima on 24 Oct 2023
Thank you somuch for giving us a 4*. Hope to see you soon

6/10 Okay

Suzanne

Travelled with family
Liked: Staff & service
The Staff was very welcoming, the property is quiet and clean. The price is affordable.What I didn't like is that there is little to attention paid to the deteriorating condition of some of the amenities, such as the hairdryer and the fan/heating machine. Other than that I would stay there again and would recommend persons to stay there.
Stayed 2 nights in Oct 2023

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Awfully old and rundown. May have been clean but just had a yucky feel to it. Does not look anything like pictures. Convenient to caverns so acceptable place to flop.
Stayed 1 night in Sep 2023

2/10 Terrible

Merrill

Liked: Staff & service
Disliked: Property conditions & facilities
Rundown old property. Not what you would expect from the pictures depicting the property. But I guess, what do you expect for 50 bucks
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Room comfort
Disliked: Property conditions & facilities
The pool was not open and had not been open for a long time. We did have hot showers and good water pressure. The free breakfast was coffee and toast. The staff was friendly
Stayed 2 nights in Sep 2023

2/10 Terrible

Loretta m

Disliked: Amenities
SO SAD. DIRTY. BROKEN PLUMBIMG, ENTERTAINMENT, CURTAINS, MICROWAVE, PHONE. QUESTIONABLE AREA.
Stayed 1 night in Sep 2023

2/10 Terrible

Isaiah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was absolutely filthy as soon as we walked in. Blood stains on the sheets and people sitting all along the side walks with no cars in the parking lot. We walked in walked out and requested a refund that I have yet to receive do not stay here.
Stayed 1 night in Sep 2023

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
get what u pay for
Stayed 1 night in Aug 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
This hotel was fine. It was an older hotel so not as nice as a modern chain but for the area it was good. I did not see any evidence of crime, nor did I feel unsafe. They seem to house people mostly around back away from the highway which helps keep the noise down. Overall, a fine experience. Staff was exceptionally nice.
Stayed 1 night in Sep 2023
Response from Ms.Prathima on 4 Sept 2023
Thank you so much James. We appreciate you giving us 4* review. We hope to see you soon.

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small
Stayed 1 night in Sep 2023

2/10 Terrible

Jeanine

Disliked: Cleanliness, property conditions & facilities
Drive right on by…
This is an old hotel, furniture was torn & stained. We evacuated due to hurricane and upon check in if there were rooms available I would have left. All of the furniture, floor even the remote were coated with something that made everything sticky. I wore socks or clogs on the floor, I didn’t want to go barefoot. Bad weather or not…never again will we stay there. I didn’t want to bring in our belongings or use the ice out of the ice machine, I went next door to a gas station to get a bag. Continental Breakfast was not good, others went and said don’t bother. We left as soon as we get up once we got an all clear to return to our home once the weather cleared.
Stayed 1 night in Aug 2023

2/10 Terrible

Chris A

Disliked: Cleanliness, property conditions & facilities
Aside from finding a cockroach under the bed pillow, the room smelled horrible, and the reception office smelled like a backed-up sewer when you stepped inside. Could not stay. Immediately packed our belongings back in the car (worried about them picking up bugs), asked for a refund, and drove 30 miles to find a different hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2023
Response from Ms.Prathima on 4 Sept 2023
Thank you so much Anna. You made our day. We hope to see you soon.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The floor was extremely dirty. So bad I wouldn’t take my shoes off. The hotel is dated, metal is rusted, marks on walls and door, lots of garbage in parking lot…that is understandable. It is only $60 per night so I didn’t expect much. However, it’s easy to clean and this floor was not cleaned. Disgusting!
Stayed 1 night in Aug 2023

6/10 Okay

sergio, miami

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches running both nights. Pool was amazing. Staff was super nice. Not so clean
Stayed 2 nights in Aug 2023

8/10 Good

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, staff was friendly
Stayed 1 night in Aug 2023

6/10 Okay

Robert, slidell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch customer service. Best in the state.
Stayed 3 nights in Aug 2023
Response from Ms.Kumar on 9 Aug 2023
Thank you so much Michael. You made our day. We hope to see you soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk people were great, very accommodating and professional. The pool was in good shape
Stayed 1 night in Jul 2023
Response from Ms.Prathima on 9 Aug 2023
Thank you Susan for giving us a 5 star Review. We are glad to hear that you liked our pool. We work very hard to make sure our guest have a great and comfortable stay with us. We hope to see you soon.

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful weekend
Stayed 2 nights in Jul 2023
Response from Prathima on 14 Aug 2023
We are so glad to know that you had a great weekend. Thank you somuch Yolanda for giving us a 5* review Hope to see you soon.

4/10 Poor

Thomas

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The door to room was really hard to open the area around the trash was really smelly the grass was not cut and the room was so humid the floor was wet the Crome on the tub fitting was so old that the drain look nasty and all of the metal in the room had dark spot on. Them A
Stayed 1 night in Jul 2023

6/10 Okay

Pamela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not a positive experience
The Guest Agent on the day shift when we checked in at 4p was great. The room was very musty, a lot of dust on furniture, floor was very diry. room need a lot of updating. The Guest Agent working after 4p was a grump, she wouldn't open pool back after thunder had past, hard to get a 10 yr old occupied in a hotel room
Stayed 2 nights in Jul 2023