Hotel Keluarga di Marakkanam

"No breakfast.. no good hygiene, rooms were having fungus and walls were having water seepage, delayed and they skipped room cleaning service. Horrible experience and negligence staff."

"Good"

"Excellent property located at a prime location in Pondicherry. The staff was very prompt and helpful with all our requests. "

"PARENTS WITH CHILDREN BE CAREFUL. We ordered some food(pasta dish) via room service and to our dismay the food had MELTED WOK LINING(metal colour). We were really disappointed and afraid for the health of our child and the food we had possibly consumed. Some of the staff are very hospitable and I do appreciate that. If the kitchen equipment is old then they should replace it. I would avoid this hotel again and would not rebook. It is not how it is advertised and quite dated. It is in...

"The only plus point was the location in this property. I am a returning guest and came back here after a gap of 10 years and experienced a massive let down in terms of hotel services. My last experience was charming which made me book this hotel again but this time the experience was terrible. Service by the staff was late and not responsive most of the time. The bathroom was not clean, amenities were in bad state and quality and the food at the in house restaurants were overpriced looking at...