Hotel Dekat Maple Avenue Dog Park

"Staff was so nice and room was clean. Perfect fot night stay or more. I highly suggest you come and stay here. The price was budget friendly for us. Bathroom was clean and you had all the amenities. Bed was great for my back no issues sleeping. "

"Awesome ocean view"

"Worst stay ever i slept in my car"

"Excellence in service with Mona in housekeeping a jewel of Ocean View"

"Just bad smell in the room like old stuff"

"Staff was extremely friendly when we checked in room was clean everything was perfect "

"This is probably one of the best hotels I stayed in. The guy at the front desk was very helpful with information like places to eat and things to do. Great service, location and well maintained "

"Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. "

"Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling. "

"Room was nice. Food was good. Parking was easy. Pet stayed and that was fine. Staff was courteous. I would stay again. If I had to make two complaints, one would be the noise from the airport rather the planes were noisy (but you’re at an airport hotel) and secondly, I thought the stay was on the pricier side given the accommodations and the competition prices. But we made late hotel arrangements and got what was left. But, all in all, I would stay again."

"Yeah shuttle was easy to use and hotel was great price and location"

"This hotel has lots of positives – and a few negatives. On the positive side, it’s a very convenient location right on the ODU campus. The staff is, mostly, very sweet and helpful. They try to quickly honor requests for stuff like more toilet paper or a repair to a clogged sink. Housekeeping is every other day, which is fine. The first time, whoever did the room did a fabulous job: everything was tidy and sparkling. The next time it was disappointing: there were fresh towels but no restocked...

"Friendly staff, good food, bar was a plus."

"Bed was very hard and uncomfortable. No shuttle service to airport. Poor customer service. "

"I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready...

"The entire hotel was clean and the staff were great. It needs some TLC but overall well maintained. The spout on our tub was pulling away from the shower wall with a 1/4 inch gap and it made me wonder about potential mold and rot. The tub floor was stained but clean and I would have LOVED to have hot water - it was warm but not hot and led to a brief and fast shower every day. The pool area and gym were clean and the grounds were well cared for too. It was very convenient for our needs and would...

"The rooms are not bad. AC, Microwave, TV, fridge, and Lights were working just fine. The problem lies in neglecting shower maintenance. In room 211, the bathtub faucet never reaches the end, so the water will be lukewarm at best. The diverter valve you pull up from the spout to get a shower doesn't work well, so most of the water never reaches the shower head and just spills; I had to use my hand like a caveman to get water on my body. They know these issues; they just chose not to spend the...

"Room was clean but property needs an upgrade. I was charged for something none of the staff could explain. "

"Room was spacious and clean"

"The property was amazing. Pictures do it no justice. Loved the location, views, and everything the hotel had to offer. "