Ingenia Holidays Lake Macquarie Reviews

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Reviews of Ingenia Holidays Lake Macquarie

Ingenia Holidays Lake Macquarie

Lot 28 Monterey Avenue, Mannering Park, NSW

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Gregory

5 Mar 2024

Stayed 3 nights in Mar 2024

Response from Ingenia on 27 Mar 2024

Hi Gregory,Thank you for providing your feedback after your recent stay at Lake Macquarie.We are sorry to hear that we missed the mark. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Annette

Travelled with partner

29 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

From entering the reception to book in to leaving everyone was so nice .would recommend this place to anyone .

Stayed 5 nights in Dec 2023

Response from Lauren on 2 Jan 2024

Hi Annette,Thank you for providing your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 Terrible

Gwenda

Travelled with partner

7 Dec 2023

Disliked: Property conditions & facilities

We have never been in such cramped accommodation in our lives. The double bed was up against the walls on two sides, and there was only one foot of floor space at side 3, and three feet of floor space on the fourth side. I told reception that it was too small for one person let alone two. We got an apology but no offer of compensation or future offer.

Stayed 3 nights in Nov 2023

Response from Lauren on 10 Dec 2023

Hi Gwenda,Thank you for providing your feedback after your recent stay at Lake Macquarie.We recognize how precious your holiday is and with this in mind the staff at Ingenia Holidays strive to provide you with the means to enjoy your stay with us. Please accept our apology that this time your stay was not to your standards.Warm Regards,Ingenia Holidays Team

10/10 Excellent

DONG HO

1 Dec 2023

Stayed 1 night in Nov 2023

Response from Lauren on 10 Dec 2023

Hi Dong,Thank you for providing your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Luke

27 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2023

Response from Lauren on 30 Oct 2023

Hi Luke,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Suzane

Travelled with family

25 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience was wonderful. Easy to find, staff very helpful and friendly. I would be very happy to stay there again.

Stayed 1 night in Oct 2023

Response from Lauren on 26 Oct 2023

Hi Suzane,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Inyong

24 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2023

Response from Lauren on 26 Oct 2023

Hi Inyong,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Lara

21 Oct 2023

Great location and price. Clean and tidy and has everything you want.

Stayed 2 nights in Oct 2023

Response from Lauren on 23 Oct 2023

Hi Lara,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Kim

19 Oct 2023

The surrounding areas were good, the water activities afforded were great.

Stayed 2 nights in Oct 2023

Response from Lauren on 23 Oct 2023

Hi Kim,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are sorry to hear that we missed the mark on a few things during your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Carolyn, West Bathurst

Travelled with family

16 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Set out perfectly and very clean and neat.

Stayed 2 nights in Sep 2023

Response from Lauren on 19 Sept 2023

Hi Carolyn,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Reni

6 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2023

Response from Lauren on 15 Sept 2023

Hi Reni,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Frank

30 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

Response from Lauren on 4 Sept 2023

Hi Frank,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Verified traveller

29 Jul 2023

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jul 2023

Response from Lauren on 29 Aug 2023

Hi Anonymous,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Deborah

Travelled with family

17 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff, nice position to be able to walk around lake

Stayed 3 nights in Jun 2023

Response from Lauren on 19 Jun 2023

Hi Deborah,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Brittney

Travelled with family, Travelled with family and small children, Travelled with partner

6 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Loved all the activities available for kids, water views and wildlife. Cabin was very clean, love that we had a dishwasher and the deck was huge. Only negative is the parking for the garden view cabins (facing the water). The spots are so narrow, getting my toddler in and out of the car was impossible so we had to reverse out first to make room :)

Stayed 3 nights in Jun 2023

Response from Lauren on 8 Jun 2023

Hi Brittney,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Paul

31 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Couple weekend away and very pleasant by the water. Bit cool in the morning although all services in room worked as expected. Great service from staff and not far from other services

Stayed 2 nights in May 2023

Response from Lauren on 31 May 2023

Hi Paul,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Clinton

Travelled with partner

21 May 2023

Liked: Cleanliness, property conditions & facilities

Quaint and comfortable

Stayed 2 nights in May 2023

Response from Lauren on 31 May 2023

Hi Clinton,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Jennifer

Travelled with partner

11 May 2023

Liked: Staff & service, property conditions & facilities

We stayed in a budget room, a tiny little room in a block of 4 rooms, with a big deck and 4 individual barbecues. We could see the lake from our doorway. The room was too small to sit and eat in, but the deck made up for that. It was basically comfortable, even though the bed was pushed up against the wall due to lack of room. There were a couple of small cockroaches in the room, which was a bit off-putting. It's a beautiful park, right at the lake's edge.

Stayed 1 night in May 2023

Response from Lauren on 16 May 2023

Hi Jennifer,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Peter

10 May 2023

Stayed 1 night in May 2023

Response from lauren on 31 May 2023

Hi Peter,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Franz

Business traveller

27 Apr 2023

Look for what we needed lat night just a overnight stay the cabin was clean but it would be a place i would visit for a week a weekend yes

Stayed 1 night in Apr 2023

Response from Lauren on 3 May 2023

Hi Fraz,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Maria

5 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location

Stayed 5 nights in Mar 2023

Response from Lauren on 6 Apr 2023

Hi Maria,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

John

23 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

friendly staff and a wonderful place to getway

Stayed 3 nights in Mar 2023

Response from Lauren on 24 Mar 2023

Hi John,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Agus

11 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely lace

lovely place to chill out away from city life,nice and clean cabin with friendly staff.

Stayed 2 nights in Feb 2023

Response from Lauren on 13 Feb 2023

Hi Agus,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are thrilled to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Lauren

Travelled with family

31 Jan 2023

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

The shower head was broken. There was mould in the bathroom. There was no blockout blind on one of the windows which caused the permanently switched on outdoor lights to shine directly into the cabin. The garbage bins were overflowing and the stench was disgusting. The bins should be emptied every 2-3 days in peak season to prevent the foul smell and overflowing waste. Very disappointing given how much we paid to stay.

Stayed 3 nights in Jan 2023

Response from Lauren on 1 Feb 2023

Hi Lauren,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Chelsea

Travelled with family

9 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

was great family atmosphere

Response from Lauren on 12 Jan 2023

Hi Chelsea,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays

8/10 Good

Eduard

11 Dec 2022

Stayed 1 night in Dec 2022

Response from Lauren on 13 Dec 2022

Hi Eduard,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.Merry Christmas Warm Regards,Lauren

10/10 Excellent

Mark, Battle Ground

Travelled with family

28 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice paved walk by nearby lake. Area was quiet, although we got to hear a kookaburra. Roomy house. We enjoyed our time there.

Response from Lauren on 29 Nov 2022

Hi Mark,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

in tae

13 Oct 2022

Stayed 1 night in Oct 2022

Response from Lauren on 14 Oct 2022

Hi Tae,Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

8/10 Good

Stephen

15 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2022

10/10 Excellent

Bill, Wahgunyah

Travelled with partner

24 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very clean and well maintained. The unit was also clean and well maintained. It had everything we needed for our stay. The staff were very friendly, efficient and helpful.

Stayed 3 nights in Jun 2022

Response from Lauren on 27 Jun 2022

Hi Bill, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Gregory

19 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The views

Stayed 1 night in Jun 2022

Response from Lauren on 20 Jun 2022

Hi Gregory, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Vincent

Travelled with partner

30 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice greenery and water views

Stayed 5 nights in Apr 2022

Response from Lauren on 31 May 2022

Hi Vincent, Thank you for taking the time to provide us with your feedback after your past stay at Lake Macquarie. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

John

Travelled with group

21 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our cabin was spacious and comfortable. We loved the mornings sitting on the balcony enjoying the lake views and at night moonlight over the water. The cabin was very clean and tidy but we could have used a few more microwave dishes. The hot water system was just warm but overall we thoroughly enjoyed our stay here.

Stayed 5 nights in Apr 2022

Response from Lauren on 31 May 2022

Hi John, Thank you for taking the time to provide us with your feedback after your past stay at Lake Macquarie. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Leslie

Travelled with partner

25 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very clean and well maintained. Good showers. The only downside was the bed it was pretty uncomfortable. Overall thou the place was good.

Stayed 3 nights in Mar 2022

Response from Lauren on 11 Apr 2022

Hi Leslie, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. We also have taken your feedback on board and have passed it on to our park manager. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

David

Travelled with group

14 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Open fires, cleanliness, and great staff..

Stayed 2 nights in Mar 2022

Response from Lauren on 16 Mar 2022

Hi David, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Allison

7 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities

We intended to return to the park in the future. The parks ‘camp kitchen’ was clean (as were the other bbq areas) with most of the basic requirements however more could be done towards maintenance along with an additional shower block at the other end of the park closer to the swimming pool.

Stayed 4 nights in Feb 2022

Response from Lauren on 16 Mar 2022

Hi Allison, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Mark

23 Feb 2022

Stayed 1 night in Feb 2022

4/10 Poor

maryanne

Travelled with family

26 Jan 2022

Disliked: Cleanliness

The cabin was not cleaned properly there were items of clothing left under beds, not to mention at least 4 cockroaches I had to kill every night we stayed there. Did not sleep well at all.

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with family

20 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel lovely stay but hot bedrooms

No aircon in our bedrooms which wasnt stated so was a very warm night

Stayed 1 night in Dec 2021

Response from Lauren on 23 Dec 2021

Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are thrilled to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Claude

Business traveller

20 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Wasntinthe room much as on business but was plesent

Stayed 2 nights in Dec 2021

Response from Lauren on 21 Dec 2021

Hi Claude, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Jane

13 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and comfortable cabin. Ours was a minute's walk to the beautiful lake. Impressed with the signs re not feeding bread to the ducks and why, and what the ducks could eat. Would recommend. Would stay again.

Stayed 1 night in Dec 2021

Response from Lauren on 14 Dec 2021

Hi Jane, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Angelo De

2 Dec 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov 2021

10/10 Excellent

Alison

5 Nov 2021

Incredible, comfortable bed, Amazing view, lovely pool, wonderful kid-friendly clean, yet also wonderful for a hidden gem!!

Stayed 2 nights in Oct 2021

Response from Lauren on 14 Dec 2021

Hi Alison, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Verified traveller

Business traveller

23 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were extremely helpful

Stayed 1 night in Jun 2021

Response from Lauren on 14 Jul 2021

Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Lake Macquarie. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

8/10 Good

keshi

Travelled with group

5 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

10 Jan 2021

Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family

23 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grwat little getaway

Great caravan park!! Great service and cottage was very comfortable. Great location on the lake and nice and quiet when we were there.

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

21 Nov 2020

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

15 Oct 2020

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

6 Sept 2020

Stayed 2 nights in Sep 2020